Pet-Friendly Apartments in Greater San Antonio

Page 2 of 2: businesses ranked 101-173 of 173. Ranked by score and relevance, start from the top or open the full map view.

The Abbey at Medical Center

#101

62

The Abbey at Medical Center

3.7(331)✓ Google-verified

Staff like Esmeralda, Alexandra, and Oscar earn repeated praise for going the extra mile on leasing, tours, and repairs. Yet that service is inconsistent: several tenants report months-long waits for fixes, repeated failed AC repairs that required emergency room visits in summer heat, and office communication that drops off entirely through email or the resident app. Grounds appear well-kept overall, but water drainage problems flood first-floor units, pest control fails to stop fruit flies and raccoons, and one renter's tires were stolen with no camera footage available. The 3.7-star rating reflects a stark split: tenants either land a helpful staff member early on and stay three years, or they hit maintenance backlogs and management indifference that push them to hire lawyers or break leases early.

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Avistar on the Blvd

#102

57

Avistar on the Blvd

3.2(185)✓ Google-verified

Leasing staff earn consistent praise for friendliness and help during move-in, and affordable pricing draws budget-conscious renters. However, maintenance failures dominate: widespread cockroach infestations, recurring water leaks, mold problems, broken infrastructure like gate locks, and frequent water shutoffs frustrate long-term residents. Several recent reviews detail management unresponsiveness to certified maintenance requests and alleged retaliation after complaints to city code compliance; others report unexpected move-out debt sent to collections without notice. Staff names (Tim, Theresa, Alice, Frank) appear in reviews with mixed results: leasing staff praised, maintenance praised when reachable, but office management accused of ignoring health hazards and deliberately covering mold. This property suits temporary, budget-focused renters who can tolerate unresolved maintenance; those needing reliable upkeep or planning to stay long-term should consider alternatives.

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The Fredd

#103

59

The Fredd

3.4(331)✓ Google-verified

Fredd splits sharply: half its reviews are five-star, praising quick maintenance and courteous staff, while the other half are one or two stars, citing chronic AC leaks, delayed major repairs, and management unresponsiveness. Pet-friendly amenities and spacious layouts appeal to residents, but serious infrastructure problems (water damage, roach infestation, non-functional utilities) left unresolved for weeks undermine the experience.

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Highland Ridge

#104

57

Highland Ridge

3.2(460)✓ Google-verified

Staff members Amy, Lexy, Paris, Emili, Emily, and Gaby earn consistent five-star praise for patience and helpfulness. The new management team has visibly improved grounds maintenance and addressed pricing concerns, a shift reviewers appreciate after years of neglect under previous operators. Yet the facility remains hamstrung by systemic failures: maintenance requests languish unresolved for weeks, AC units fail repeatedly and stay broken for months, water damage and ceiling leaks go unfixed despite urgent reports, and cockroach infestations persist despite resident complaints. Thin walls transmit neighbor noise painfully, and surprise bills of $900+ for cleaning fees shock departing tenants. The pool sat dirty and rarely open last summer.

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Pearl Park

#105

59

Pearl Park

3.4(164)✓ Google-verified

Residents split sharply on Pearl Park. Those with good experiences praise staff like Wilmuir and Mario for prompt repairs, celebrate free food trucks and holiday events, and feel genuinely safe. Others describe a nightmare of repeated leaks, mold, roach infestations that arrived in appliances, water shutoffs, and units nothing like listings. One parent with immunocompromised children had to discard furniture due to pest severity. The property seems inconsistent: recent management changes brought visible improvements to some, yet maintenance problems persist for others months into tenancy. Staff responsiveness appears to turn on timing and individual staff member. The application process sometimes falters (unreturned fees, disputed background checks). Maintenance crews work quickly when they engage, but mold and pest issues suggest systemic building or supply issues management hasn't solved.

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Timber Ridge Apartments

#106

58

Timber Ridge Apartments

3.5(124)✓ Google-verified

Staff like Cathy, Becky, and Rodrigo earn consistent praise for helpfulness and responsiveness, and the property offers quiet units with good amenities at affordable rates. However, a large group of recent reviewers report ongoing pest infestations (roaches, fleas, ants), slow management action, AC system failures, and weak enforcement of lease rules around noise and smoking from neighbors.

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City Crest Apartments

#107

58

City Crest Apartments

3.2(202)✓ Google-verifiedPublishes prices

City Crest divides sharply: residents praise staff like Sabrina and recent manager Adrian for responsiveness and the quiet location near shops and I-10, but others report constant noise from dogs, recurring maintenance failures, aggressive management, and persistent roach problems. A recent management shift has improved work order speed, yet complaints about pool neglect and unresolved pests persist alongside praise for pet-friendliness and affordable pricing within the complex.

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Whispering Creek Villas Apartment Homes

#108

67

Whispering Creek Villas Apartment Homes

4.0(232)✓ Google-verifiedPublishes prices

Whispering Creek draws strong praise for leasing staff responsiveness, particularly agent Aerial, and upkeep when things work. Yet long-resident frustration centers on inconsistent maintenance (washer/dryer left unfixed for weeks), surprise water shutoffs without notice, and ground conditions that turn muddy after rain. Pest complaints and limited emergency support on nights and weekends paint a picture of good people trying to manage a property sliding into neglect.

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Residences at Medical Apartments

#109

61

Residences at Medical Apartments

3.7(315)✓ Google-verified

Tenants with long tenure or recent staff changes report caring management and reliable maintenance teams, naming José, Leonard, Tye, Jacob, Lisa, Mandy, and Ryan. However, newer residents face significant pest problems, mold, unrepaired appliances, and confusing water charges; several cite weeks-long delays in addressing cockroaches and rodents, unanswered repair requests, and poor communication during construction disruptions.

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Copper Mill Apartments

#110

58

Copper Mill Apartments

3.4(382)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for patience and attentiveness, with Jeannette, Jessica, and Mariah named repeatedly for smoothing move-ins. Ongoing unit problems-broken AC, water leaks, mold, pests-frustrate residents; maintenance closes tickets without completing fixes, and renters report unexpected charges and towing policies never clearly explained upfront. The complex sits in a polarizing spot: newer tenants highlight friendly service and affordable pricing, while longer-term residents describe deteriorating conditions and management dismissiveness toward repair requests. Parking lacks adequate cameras and security, leaving vehicles vulnerable to theft and break-ins.

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The Richland Apartments

#111

57

The Richland Apartments

3.3(102)✓ Google-verified

Half the reviews praise staff (especially Roger) for responsiveness and a calm, safe setting, backed up by quick maintenance and appealing grounds. The other half cite serious drawbacks: roaches, bugs, pool downtime, and dirty units on arrival that weren't addressed fairly, leaving some residents handling pest and cleaning problems on their own.

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Forest Oaks Apartments

#112

60

Forest Oaks Apartments

3.5(185)✓ Google-verified

Staff changes have dramatically split resident experience here. Recent reviews celebrate manager Angie, Crystal, and leasing agent Karla for professionalism, responsiveness, and care; maintenance under Armando resolves issues quickly, and the amenities (two pools, 24-hour gym, playground) appeal to families. However, major complaints from the same period allege a newer manager ignored work orders, tolerated office misconduct, and failed to deliver promised units, leaving tenants in roach-infested, moldy apartments with broken fixtures. The contrast suggests operational inconsistency tied to staffing turnover. One reviewer explicitly warned against trusting five-star reviews as potentially from staff or family. Court action has been filed over uninhabitable conditions and lease disputes. Repairs span months while tenants remain in hazardous units. This is not a simple quality issue but a trust and accountability problem that depends heavily on which manager and team you encounter.

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Liberty Ridge Apartments

#113

56

Liberty Ridge Apartments

3.8(30)✓ Google-verified

Long-term residents praise Liberty Ridge for its peaceful setting and responsive staff, particularly Jennifer's customer service. However, recurring complaints about roaches, poor plumbing, thin walls, and aggressive fee structures (pet registration charges of $60 plus $50 monthly pet rent) significantly undermine the experience and deter prospective tenants.

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Westchase Apartments

#114

60

Westchase Apartments

3.6(115)✓ Google-verified

Long-term residents and newcomers alike report responsive maintenance staff (especially Beth, Mike, Virginia, and Priscilla) and low rents that make the complex attractive. However, a vocal minority describe years of unresolved problems: broken gates exposing the property to theft, standing water and filth in common areas, slow repairs to structural issues (loose stairs, patio doors, siding), and frustration that management enforces tenant rules aggressively while neglecting its own maintenance obligations.

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Vara Westover Hills

#115

59

Vara Westover Hills

3.4(336)✓ Google-verified

Strong leasing experience under new management, particularly through agent Crystal Garza, with residents praising friendly staff and quick fixes on some issues. However, persistent maintenance failures (AC, appliances, plumbing), cockroach infestations, unresponsive phones, and billing confusion undermine confidence. The gap between five-star and one-star reviews suggests inconsistent service delivery across units and staff. Quality of care appears tied to individual staff members rather than systems. Residents report either exceptional attention or complete neglect depending on when they leased and who handled their case. Maintenance emerges as the weak point: emergency fixes work, but chronic problems linger for months, and office communication barriers prevent problem resolution.

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Stonehill at Pipers Creek

#116

59

Stonehill at Pipers Creek

3.3(222)✓ Google-verifiedPublishes prices

Recent five-star reviews highlight friendly staff, weekend maintenance response, and monthly community events that create an engaging living environment. However, older one-star reviews document serious issues: pest infestations, prolonged appliance breakdowns, management indifference to safety concerns, and refusals to release tenants from leases despite military relocation.

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Hearthstone Apartments

#117

56

Hearthstone Apartments

3.6(206)✓ Google-verifiedPublishes prices

Staff like Alexis draw strong praise during tours, but residents report a stark divide between promise and reality. Widespread complaints span three-month maintenance delays, roaches despite repeated pest control, unpermitted lease changes sent to collections, water bills triple the normal rate, and six manager changes in one year. The pool and fitness center exist, but ongoing mold concealment, wildlife issues, and poor conflict resolution dominate lived experience.

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District at Medical Center

#118

65

District at Medical Center

3.8(287)✓ Google-verified

Residents split on the District at Medical Center. Luis, Joe, Liz, Kristian and other staff earn consistent praise for quick work order response and helpful service. Yet serious gaps emerge: turf and gym maintenance lag badly; noise enforcement fails despite complaints; management paperwork is slow and confusing; parking enforcement and late fees feel punitive. Recent management shifts appear to have improved some aspects, but core issues around accountability and amenity upkeep remain unresolved.

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Parkside Apartments

#119

59

Parkside Apartments

3.0(191)✓ Google-verified

New management (Jesus, Inez, Lauren) has won over residents with bilingual communication and hands-on responsiveness to maintenance calls. Pool and amenities draw praise when operational. However, the property struggles with persistent plumbing failures, flooding, mold, roaches, and delayed repairs on critical systems. Water shutdowns without notice and move-in unit conditions falling short of promises frustrate long-term residents. Recent five-star reviews suggest visible improvements; older complaints point to chronic infrastructure neglect under previous owners. Staff effort to turn things around is evident, but structural problems (leaks, pest control, water reliability) remain the core issue. Residents weighing affordability against months-long repair timelines should factor in the property's documented maintenance track record.

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Broadstone Medical

#120

59

Broadstone Medical

3.2(181)✓ Google-verified

Most recent visitors praise specific staff members (Daniela, Jordan, Scott) for warmth and quick problem-solving, with amenities and the Medical Center location noted as genuine pluses. Older reviews detail serious maintenance failures, black mold, unresponsive office handling, and tenant evictions. The gap between five-star praise and one-star housing-quality complaints is stark, suggesting either real changes in management or very different resident experiences depending on timing and unit assignment. Pet owners should know that dog-waste disputes among residents have led to neighbor conflicts. The property markets itself as welcoming and responsive, yet some tenants report contract changes without notice and withheld deposits after departures.

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Knoll Crest Apartment

#121

59

Knoll Crest Apartment

3.3(367)✓ Google-verifiedPublishes prices

Life at Knoll Crest is marked by sharp contrasts. Some residents praise staff responsiveness, competitive rates, and a welcoming community atmosphere with food truck events. Others report persistent roach problems despite pest control fees, months-long AC outages in Texas heat, water shutoffs during work hours, and an office that rarely answers calls or emails even after code compliance visits. Tenants document property neglect alongside friendly neighbors. New management changes appear frequent. When maintenance arrives, it can be prompt (same-day AC fixes cited), but many describe temporary band-aid repairs that fail within weeks. The gap between move-in promises and actual upkeep leaves vulnerable renters-families, those with health conditions, pet owners-frustrated and sometimes in legal disputes over conditions that code compliance repeatedly inspects.

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Callaghan Heights Apartments

#122

54

Callaghan Heights Apartments

4.1(17)✓ Google-verified

Sylvia, the apartment manager, earns consistent praise for flexibility with new tenants and fast approvals. However, several residents report serious maintenance failures, including water damage, mold, and roaches, alongside charges for pest control that allegedly goes unprovided and utility fees residents consider inflated.

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The Arboretum Apartments

#123

59

The Arboretum Apartments

3.6(108)✓ Google-verified

Five-star reviews highlight speedy maintenance, responsive leasing staff (Alexander and Tara specifically), and a quiet, well-maintained community where residents feel supported. One and two-star reviews paint a starkly different picture: management unresponsiveness to serious complaints, cosmetic repairs that fail, fixtures deteriorating after years without replacement, and reports of aggressive or dismissive conduct by staff members. Recent complaints include unpaid-rent accusations sent despite timely payment and a fire safety issue handled negligently. Long-term residents report a steep decline since ownership and management changes. Newer residents with quick tour experiences praise the leasing process; those with problems beyond the first months describe weeks-long waits for fixes, safety concerns left unaddressed, and complaints that go unresolved. The split between honeymoon-period five-stars and later-stage one/two-stars suggests strong first impressions mask systemic issues with ongoing maintenance and dispute resolution.

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Majestic Ranch Apartments

#124

64

Majestic Ranch Apartments

4.0(165)✓ Google-verified

Michael, the maintenance specialist, earns consistent praise for arriving within hours of urgent AC and appliance calls and finishing jobs thoroughly. However, the office runs hot and cold: some applicants praise initial friendliness, while others report rudeness, dropped calls, and weeks of silence on applications. Current residents gripe about roach issues, strict parking rules with frequent tows, deposit clawbacks, and dark brown 80s-era interiors that clash with the building's hacienda exterior. Residents who bond with staff stay loyal; those who tangle with the office or encounter pest and design letdowns leave frustrated. The split between five-star (67%) and one-to-two-star reviews (22%) reflects whether your experience hinges on getting Michael for maintenance or navigating an inconsistent front desk.

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Oaks of Northgate Apartment Homes

#125

58

Oaks of Northgate Apartment Homes

3.4(153)✓ Google-verified

Staff and maintenance earn consistent praise for speed and friendliness, and a few residents rave about cleanliness and value. However, chronic issues undermine the experience: plumbing failures, mold, pest invasions (roaches, crickets, bedbugs), neglected grounds, and security gaps. Long-term residents report management has declined since renovations began; newer residents may have better luck.

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Trailside Apartments

#126

55

Trailside Apartments

3.4(194)✓ Google-verifiedPublishes prices

Trailside's appeal rests entirely on a handful of staff members, notably Kathy, whose warmth during tours and leasing occasionally salvages an otherwise troubled experience. Beyond that moment, residents encounter years of broken promises: mold and water damage go unrepaired for months, AC fails mid-summer, maintenance claims are closed without action, deposits vanish without explanation, and management responds to complaints with eye-rolls and insults rather than solutions. One tenant suffered hives from black mold; another waited three months for a broken bathroom and peeling walls to be fixed. The property itself looks fine from the street and appeals to dog owners, but move-in readiness is unreliable. Leasing agents have misrepresented floor plans, changed amenities after signing, and demanded unexpected full deposits despite prior agreements. Internet gets shut off but bills keep coming. Doors kicked in by previous tenants stay broken through multiple work requests. Residents who stick it out sometimes see timely fixes, but the default is neglect and a management structure that appears indifferent to complaints.

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Vintage at Oak Hill

#127

51

Vintage at Oak Hill

3.4(88)✓ Google-verified

Leasing agents here earn consistent praise for patience and attentiveness, but residents report pervasive maintenance failures and aggressive billing. Reviewers describe monthly pest charges despite ongoing roach infestations, frequent water outages, and broken laundry equipment. Several report racial discrimination, car theft without recovery help, and substantial fines for minor rule violations or items kept on balconies.

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Renata on Fredericksburg Apartments

#128

63

Renata on Fredericksburg Apartments

3.8(480)✓ Google-verified

Staff standouts like Dee Bosier and leasing agents Ariel and Julissa earn consistent five-star praise for care and communication. But the community struggles: residents report AC failures left unaddressed for days, structural problems (roof leaks, failing doors, mold), unfixed maintenance requests lingering for months, and management that rarely responds to direct contact. Newer management has improved some areas, yet maintenance remains unreliable and units often fall short of tour expectations.

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The Branch at Medical Center

#129

58

The Branch at Medical Center

3.3(178)✓ Google-verified

Leasing staff, especially Scott and Joana, consistently deliver knowledgeable and welcoming service that makes new residents feel valued. However, this goodwill dissolves once residents move in: maintenance backlogs span weeks, air conditioning fails repeatedly during summer heat, hot water goes missing, roaches and other pests are widespread, and the office deflects responsibility between departments. Specific failures stack up: a resident had no hot shower for a month with a gaping wall hole, another waited two weeks for AC repair in 90-100 degree heat, a third found the fitness center flooded and unusable, and long-term residents report roof leaks, damaged plumbing, overflowing dumpsters, and water cuts without notice. The gap between the sales pitch and daily living conditions is severe.

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The Retreat at Medical Center

#130

63

The Retreat at Medical Center

3.7(293)✓ Google-verifiedPublishes prices

Staff like Jose and Margaret earn consistent praise for responsiveness and making the leasing process smooth. Long-term residents report feeling at home. However, a sharp split emerges: many reviewers report cockroach infestations that persist despite pest control visits, water leaks, and slow maintenance fixes. Others credit quick repairs and professionalism. Some maintenance work is marked complete without solving the problem. Units are spacious and affordable for their location near the Medical Center, but reviewers flag outdated interiors, paint-over-dirty surfaces, paper-thin walls, and unsupervised children creating disruption. Tenants consistently mention the low price as a tradeoff for these conditions. For those who connect with office staff and avoid pest-affected units, the experience is positive. Those facing sanitation or maintenance failures report feeling abandoned.

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The Connally Apartments

#131

62

The Connally Apartments

3.8(362)✓ Google-verified

Leasing staff create an exceptionally warm first impression; Lydia and Jessica are frequently named as genuine and helpful. Apartments are spacious, units arrive clean, and when maintenance responds, it is swift. However, residents face severe operational gaps: AC and hot water failures lasting months, water bills running $130–$266 monthly, and persistent roach problems despite pest control visits. Management is unresponsive to formal complaints; one resident was denied AC repair due to a past balance while being threatened with eviction. Security is a major concern; mail theft, car towing despite valid permits, and break-ins by homeless individuals occur repeatedly. Move-out disputes result in collection agency referrals without itemized notices. The core conflict is a stark gap between frontline hospitality and backend delivery. Leasing creates genuine excitement; operations disappoint. Repairs that take years to complete, unexplained utility charges, and a combative collections process suggest systemic neglect of tenant welfare and a willingness to pursue debt recovery aggressively rather than resolve underlying problems. Families and long-term residents bear the heaviest burden.

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Auburn Creek Apartments

#132

55

Auburn Creek Apartments

3.3(192)✓ Google-verifiedPublishes prices

Auburn Creek Apartments delivers starkly divided experiences: some families praise responsive maintenance and friendly office staff, while others report severe roach infestations, ignored work orders, and management that fails to enforce lease terms despite collecting pet fees. Billing surprises (unwanted cable charges), equipment breakdowns with price hikes, and a pattern of complaints suggest inconsistent service levels across buildings. The complex advertises pet-friendly amenities but reviewers repeatedly cite management hostility toward animals and a property overrun by strays. While a minority report good stays, the volume of complaints about neglected maintenance requests, safety concerns (theft, harassment), and unresponsive management outweighs positive experiences. Long-term residents describe a revolving-door community where families leave within months.

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Silver Oaks Apartments

#133

54

Silver Oaks Apartments

2.3(278)✓ Google-verified

Silver Oaks delivers affordability and space but struggles with pervasive neglect. Roaches, water damage, and mold plague units despite repeated maintenance requests. Gates remain stuck open, staff are hard to reach, and aging infrastructure deteriorates faster than repairs arrive. A handful of residents praise the rent and individual staff members, but the majority experience a complex where management prioritizes cost-cutting over livability. Pest control visits spray only cursory bursts, leaks are covered with paint rather than fixed, and amenities like pools sit closed for months. Late fees and lease violations go unenforced, while hot water outages and broken utilities catch residents off guard. For those who need ultra-low rent, this may be a last resort; for anyone with other options, the headaches outweigh the savings.

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Medical Center Apartments

#134

58

Medical Center Apartments

3.3(158)✓ Google-verifiedPublishes prices

The complex attracts residents drawn to affordability and location near the Medical Center and local schools, with some praising individual staff members like Janelle, Ana, and Ram for going above and beyond. However, a vocal share report ongoing battles with roaches, slow maintenance (sometimes weeks or months for repairs), and inconsistent service depending on management changes and whether complaints are filed in person versus email or phone. Experiences vary sharply: residents who engage directly with the office tend to report faster resolutions, while those relying on calls or emails describe delays and runaround. Trash pickup lapses and pest control gaps compound frustration. The 52% five-star rating reflects residents satisfied with value and specific staff, but the 41% one/two-star share points to chronic operational issues that deter renewal.

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Amber Hill

#135

54

Amber Hill

2.8(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for attentiveness and helpfulness, and management is tackling some repairs. However, widespread complaints about chronic water outages, pervasive roaches despite weekly treatments, unresolved plumbing that floods units with sewage, slow maintenance response, and mold growth create serious health and habitability concerns that dominate the experience.

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Barcelona Lofts

#136

57

Barcelona Lofts

3.4(126)✓ Google-verifiedPublishes prices

Long-term residents praise the spacious lofts, quiet atmosphere, and especially staff members Bogart and Maria, who respond promptly to maintenance requests and treat tenants like family. However, new and troubled residents report serious problems: water damage ignored for months, roach infestations, slow corporate deposit refunds, aggressive towing practices, and a broken gate that leaves the complex unsecured-leading some to feel management only cares after you sign the lease. The core tension is consistency. Maintenance works quickly for some; others wait weeks on critical repairs. Some see no pests; others spot roaches daily. Staff friendliness is genuine, but complaint resolution and initial unit condition appear to depend heavily on timing, location within the complex, or tenant assertiveness. Military and veterans discounts and move-in specials make the rent attractive, yet early termination fees can be steep if conditions disappoint.

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Riverstone

#137

57

Riverstone

3.3(101)✓ Google-verified

Staff standouts like Sylvia, Irene, and maintenance technician Ram earn frequent praise for speed, warmth, and problem-solving on move-in and upkeep. Clean apartments and competitive prices attract residents, with some staying over a decade. Pest control and facilities maintenance lag sharply: cockroaches recur across complaints despite resident reports, pools and recreation areas deteriorate, and move-out billing practices spark collection disputes. Safety incidents and inconsistent management responses undercut trust.

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Eagle Ridge Apartments

#138

61

Eagle Ridge Apartments

3.7(132)✓ Google-verified

Most residents praise attentive staff and fast maintenance turnarounds, particularly leasing agent Jacky and technician Marcos. Section 8 acceptance and proximity to Ingram Mall draw first-time renters and people without cars. However, significant complaints surface about broken amenities (pool down for months, laundry under renovation), units handed over dirty with pest signs, and residents reporting safety lapses: break-ins, transient camping, and inconsistent eviction practices. Leadership changes appear to have sharpened tenant concerns about security and fair process.

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Panorama Apartments

#139

61

Panorama Apartments

3.8(63)✓ Google-verified

New management team Jessica and Jose have won strong praise for attentive leasing and follow-up, with residents noting a noticeably quieter complex and faster maintenance turnaround. However, some long-term tenants report unsafe conditions including vehicle break-ins, unaddressed maintenance issues like exposed electrical breakers, and a prior pattern of confrontational management that has not fully resolved. The complex sits in a stable middle ground. Recent changes appear positive, but the history of poor security oversight and maintenance failures suggests caution for residents prioritizing safety and code compliance. Pet-friendly status and affordability draw families and students; the location suits those willing to accept lingering concerns.

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Aristo At Medical Apartments

#140

54

Aristo At Medical Apartments

2.9(203)✓ Google-verified

Most residents report persistent maintenance failures, water outages, and pest problems that the office ignores or delays for weeks. Staff responsiveness varies sharply by individual; one manager (Mariela) earned genuine praise for going above and beyond, but other office staff, including Jessica, are described as rude, dismissive, and dismissive of tenant concerns even during hardship. The complex struggles with basic upkeep: holes in floors and walls, mold, hot water outages lasting weeks, and drain backups.

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Astra

#141

60

Astra

3.6(291)✓ Google-verified

Staff turnover and pest problems create an uneven experience. Strong maintenance and leasing teams earn consistent praise, but cockroaches, broken gates, and water damage plague multiple units, with some families reporting hostile staff and feeling unsafe. Renovations are underway, though quality varies by building.

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Hilltop Oaks Apartments

#142

60

Hilltop Oaks Apartments

3.5(226)✓ Google-verified

Strong personal relationships with front-office staff (Monica, Judy, Veronica) and affordable rates draw residents in; many praise quick communication and move-in assistance. Behind that welcome mask sits a pattern of neglect: roach problems ignored for weeks despite complaints, water leaks unrepaired for over a year, and office staff dismissive when residents report harassment or safety threats. The complex feels divided-quiet enough for those avoiding trouble, but residents dealing with pest control or neighbor conflict find management largely indifferent. Staff turnover and inconsistency hint at deeper problems. Monica is praised repeatedly for warmth and responsiveness, yet the same office reportedly ignores maintenance tickets and threatens eviction casually. One tenant reported a knife incident they never reported to staff because they expected the office to dismiss it. Another waited 15 days for roach treatment before giving up. The gated community and pool exist on paper; the pool sits dirty or closed most days.

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Diamond Ridge

#143

60

Diamond Ridge

3.6(359)✓ Google-verified

Office staff including Claudette, Evon, and Yvonne earn consistent praise for friendliness and helpfulness during leasing, and the location suits people near Walmart and HEB. Yet residents encounter chronic failures: A/C takes days to repair during emergencies, plumbing shuts down frequently for whole days, units get painted over but not properly maintained, and security lapses including multiple break-ins go unaddressed. Deposits are withheld and move-out hinged on extra fees, leaving long-term residents feeling the premium rent does not reflect actual upkeep. Management turnover (four changes in three years) coincides with operational gaps. Appliances date to the 1980s; laundry and back units stay visibly unclean. Homelessness in the complex and unpicked dog waste compound the decline. For those prioritizing location and staff interaction, the complex offers enough to stay; for those who depend on reliable utilities and security, repeated complaints suggest risk.

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Arcos Apartments

#144

51

Arcos Apartments

3.2(177)✓ Google-verified

Arcos Apartments attracts renters with low rates and dog-friendly policies, but the experience deteriorates quickly. Persistent complaints center on unresponsive maintenance (month-long AC outages, bathroom repairs delayed over a year, pool green and closed for months), management falsely claiming rent arrears despite documented payments, office staff hostile and unreliable hours, roaches and mold throughout units, and leasing offices that advertise one price then charge significantly more. Legal disputes and forced hotel stays are recurring themes.

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Doral Club Apartments

#145

59

Doral Club Apartments

3.2(190)✓ Google-verified

Doral Club draws strong loyalty from residents who praise staff responsiveness and fast maintenance, yet a significant portion of reviews report dirty or pest-infested units shown during tours and serious appliance failures. The gap between five-star and one-star ratings reflects a complex picture: some residents feel genuinely cared for, while others encounter basic habitability problems and billing frustrations.

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La Mirage

#146

59

La Mirage

3.3(161)✓ Google-verified

Melanie and the leasing team earn consistent praise for warm, knowledgeable service and smooth move-ins, with many reviewers noting the grounds are clean and quiet. However, recurring water outages frustrate residents, especially families with young children, and a handful report conflicting information about pet policies during initial calls. The community maintains well-kept common areas including a gym and mature trees. Maintenance responds quickly to repair requests. Units vary in age and need updating. The location suits those seeking peace near the Medical Center, though reliable utilities and clarity on pet rules matter before committing.

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Saddle Ridge Apartments

#147

60

Saddle Ridge Apartments

3.5(186)✓ Google-verified

Saddle Ridge delivers solid housing options in a well-kept northwest complex with a rare plus: residents report no hidden fees and fast maintenance on their best days. However, the experience fractures sharply over towing disputes, variable maintenance speeds, and staff interactions that range from warm to unwelcoming. April, the assistant manager, earns repeated praise for helpfulness, yet some visitors report she came across as dismissive or unprofessional. Security concerns and pest control gaps add weight to concerns for families. Residents emphasize the location near the Medical Center and I-10 as a major draw, and note that power outages are rare. Those who stay beyond the lease term cite management responsiveness and cleanliness. The towing problem appears recurring and unresolved; multiple residents report cars towed despite valid parking or permits, and management does not seem to address the pattern.

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The Oaks Apts at Medical Center

#148

59

The Oaks Apts at Medical Center

3.5(130)✓ Google-verified

Half the residents report feeling safe and finding maintenance responsive, with several praising the updated units and well-lit grounds. The other half describe roach problems spanning months, cold water that required boiling, broken refrigerators the office marked complete without fixing, and management that ghosts appointment requests or floods prospects with AI reminders then skips scheduled virtual tours.

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Ingram Square Apartments

#149

47 low data

Ingram Square Apartments

2.8(32)✓ Google-verified

Ingram Square serves low-income families and provides clean units on quiet grounds, yet management neglect dominates reviews. Tenants report year-plus hot water outages, staff who ignore calls, and office behavior that feels discriminatory and dismissive.

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Brynwood Apartments

#150

53

Brynwood Apartments

3.2(251)✓ Google-verifiedPublishes prices

Staff greet residents warmly and the location near good schools draws praise, but the property itself remains chronically troubled. Maintenance delays stretch for weeks, work orders sit marked complete with nothing done, and management often dismisses resident concerns despite sympathetic public replies. Roach infestations persist despite monthly fumigation fees, AC failures left unrepaired during Texas heat, gates left propped open for months, and residents report being towed without warning from paid parking spaces. Move-out billing includes disputed charges, and the property's gated systems and grounds deteriorate while rent climbs.

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Hunter's Glen Apartments

#151

53

Hunter's Glen Apartments

2.0(210)✓ Google-verified

Office staff including Sara and Angel are consistently described as kind and helpful, and the pool stays clean. However, the management's maintenance response is severely delayed or absent: residents report AC outages lasting weeks without repair, ongoing pest infestations, and broken promises on carpet replacement tied to lease renewal. Tenants say the company refuses to provide corporate contact details and shows little accountability for health or safety issues, with some describing neglect of non-English-speaking residents. Parking is chaotic with no permit enforcement, mailboxes are broken into regularly, and promised amenities like a gym and dog park do not exist. A minority of long-term residents praise the property's affordability and occasional quick fixes, but the dominant pattern across 146 of 210 reviews is frustration with unresponsive management, deteriorating conditions, and a mismatch between management's promises and actions.

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Cypress Cove

#152

53

Cypress Cove

3.2(39)✓ Google-verified

Long-term residents praise the friendly office staff and newer maintenance team's responsiveness, but safety concerns dominate complaints: vehicle break-ins, package theft, and homeless activity on the property recur across years. Unit quality varies widely, from residents enjoying quiet living to others reporting roaches, water damage, and mold. Management consistency remains a worry.

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Avistar on the Hills

#153

53

Avistar on the Hills

3.1(109)✓ Google-verified

Avistar attracts residents with competitive pricing and attractive grounds, but reviews split sharply over management conduct. The complex offers clean common areas and responsive maintenance when requests are processed, yet numerous complaints describe unresolved pest infestations, broken air conditioning systems, and structural damage that management has left unfixed for months despite multiple calls. Resident accounts allege staff misconduct including hung-up calls, mail interference, and framed lease violations. One tenant reported being placed on a payment collection account two years after properly ending their lease with documented proof of deposit return. The office leadership has drawn specific criticism for dismissing complaints and avoiding accountability conversations with residents.

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Stoneybrook Apartments & Townhomes

#154

58

Stoneybrook Apartments & Townhomes

3.2(386)✓ Google-verified

Stoneybrook draws residents for its amenities and maintenance crew's speed, but suffers from severe management and security breakdown. Long-term residents report repeated A/C fixes that don't stick, vehicles stolen twice with gates left open 24/7, and staff unresponsive or dismissive to complaints. Move-out billing arrives aggressive and unexplained, with residents like a single mother charged $800 on a $200 deposit. The office staff names are praised (Shailyn, Trevor, Jacquline, Samantha, Stephanie, Matthew) when leasing goes smoothly, but those same names vanish when tenants need follow-up. New movers celebrate pools and gym; long-timers lose trust in security and get caught in disputes.

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Villas at Bandera

#155

58

Villas at Bandera

3.4(281)✓ Google-verified

Villas at Bandera splits starkly between residents who praise staff warmth and grounds upkeep and those battling chronic maintenance neglect. Multiple tenants report month-plus waits for critical repairs (AC in summer heat, mold, water damage), with work orders marked complete before problems are fixed. Leasing agents Eric and Anthony earn consistent individual praise for patience and care, yet management responsiveness, accountability, and follow-through on repairs remain major pain points.

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Hyperion Apartments

#156

58

Hyperion Apartments

3.3(157)✓ Google-verifiedPublishes prices

Most satisfied residents praise Monica and Jessica for responsive, professional service and note the property feels clean and quiet. However, recent complaints describe severe billing disputes (charges of $1,250 to $9,000 after move-out), ignored maintenance requests that led to ceiling collapse, pest problems, and allegations that management threatens debt collection over contested repairs. The split in ratings reflects this divide: long-term residents report smooth experiences and quick maintenance calls, while those who moved out or disputed charges describe unfair treatment, poor documentation, and difficulty getting receipts verified. The business excels at customer-facing service but faces serious allegations about move-out billing practices and property upkeep lapses.

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Villas De Sendero

#157

57

Villas De Sendero

2.5(179)✓ Google-verified

The property shows sharp division: recent months under new management (Jan 2026) brought faster maintenance response and warmer office interactions, with residents describing relief after years of neglect. However, long-standing problems persist: roaches, mold, broken AC units, and billing disputes continue to plague many residents, and some staff remain confrontational despite the management changeover.

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The Iris

#158

53

The Iris

2.8(635)✓ Google-verified

The Iris attracts renters chasing affordability but most wish they had looked harder at the 1-star reviews. Maintenance requests vanish into the bureaucracy or sit marked complete without any actual work, leaving tenants with broken AC through Texas summers, roaches, mold from ceiling leaks, and no recourse. The office doesn't answer phones, ignores voicemails, and residents describe it as easier to reach the moon than to reach management. Safety is a persistent worry: gunshots, police visits, theft, vandalism, and a property that has visibly declined over the past year. Common areas stay filthy, the pool broke long ago, the fitness center never opens, and grass goes unmowed for months. A renter who lived here three years says it was fine at first but has cratered lately. The compounding effect of unresponsive staff, failed repairs, and deteriorating grounds has pushed most recent tenants to call this a regretted choice, despite the low entry price.

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Legacy at Crown Meadow

#159

51

Legacy at Crown Meadow

2.6(70)✓ Google-verified

Living here means enduring long waits for maintenance, failed AC repairs, and billing mistakes the office staff blames on budget shortfalls. While the location and occasional staff member (Monica) earn praise, chronic problems with plumbing, AC, and landscaping go unfixed for months, with the office sometimes closing work orders without actually visiting. Rent keeps climbing despite aging units and deteriorating grounds.

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Cache at Oak Hills

#160

48

Cache at Oak Hills

3.0(45)✓ Google-verified

Cache at Oak Hills has declined sharply after strong early reviews under previous management. Recent complaints center on an absent leasing office, chronic hot water outages, and a controversial service dog policy that violates ADA law, forcing residents with certified service dogs to choose between their pets and housing.

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Woodlawn Ranch Apartments

#161

50

Woodlawn Ranch Apartments

3.1(84)✓ Google-verified

Most residents describe neglected maintenance, pest problems, and mold issues that management ignores until city inspections force action. One maintenance technician earns consistent praise for speed and professionalism, but the front office is widely criticized for rudeness, unfulfilled promises, and mishandling of Section 8 paperwork.

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Eckhert Crossing Apartments

#162

55

Eckhert Crossing Apartments

3.6(34)✓ Google-verified

Leasing staff earn consistent praise for warmth and professionalism during touring and initial sign-up, but the experience diverges sharply after residents move in. While some report quick maintenance response, others face months of unresolved problems: broken security gates inviting theft and wildlife, mold spreading through poorly ventilated units, packages and storage units repeatedly broken into, and management ignoring calls and emails about deposits, refunds, and maintenance requests. The property appears well-built and well-kept visually, with modern finishes and good parking. However, the gap between leasing promises and post-move operational care is severe. Residents describe a shift from friendly service to indifference once the lease is signed, leaving many feeling they paid for luxury that was not sustained.

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#163

50 low data

La Marquesa Boutique Apartments

3.6(21)✓ Google-verified

Residents who stayed report a quiet, well-designed complex with a helpful manager and solid amenities, but security and maintenance failures-including broken cameras, stolen property, and debris in common areas-have driven sharp dissatisfaction among others. Pet owners should note the 30-pound weight limit. Note: Review evidence is limited to 14 reviews with significant time spread (5 years) and conflicting accounts of upkeep.

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Oakbrook Crossing Apartments

#164

47

Oakbrook Crossing Apartments

3.2(10)✓ Google-verified

Half of residents report quiet, clean living with attentive staff; the other half describe indifferent management, unresponsive communication, and recurring pest and maintenance issues. Recent five-star reviews suggest improvement under current ownership, but one-star complaints span years and cite broken amenities, unannounced service disruptions, and month-to-month tenancy forcing residents out.

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The Keller Apartments

#165

54

The Keller Apartments

3.0(199)✓ Google-verifiedPublishes prices

The complex offers budget-friendly rent in a convenient location, but reviewers report a litany of unresolved problems: widespread roach and ant infestations, months-long delays for basic repairs like hot water and plumbing, and units that do not match the renovated models shown during tours. Staff frequently fail to answer phones or follow up on maintenance requests, creating a pattern of neglect that has driven many residents away. Some tenants praise recent management changes and faster maintenance response times (24-48 hours), yet core issues persist. Security is minimal despite documented incidents; amenities like the pool and gate remain chronically broken. The gap between what management shows prospective residents and what they actually receive on move-in day is a consistent and severe complaint.

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Ingram Ranch Apartments

#166

49

Ingram Ranch Apartments

2.3(102)✓ Google-verified

Ingram Ranch struggles with pervasive pest and mold problems that residents say management ignores for months. Billing practices raise serious concerns: residents report management falsely claiming unpaid bills despite proof of payment, leading to eviction threats and fair housing complaints. When maintenance staff show up, work gets done quickly; the leasing manager Destiny earned consistent praise for going above and beyond. But staff turnover is frequent, and most residents describe the complex as a health hazard not worth the money.

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The Cue at Medical Center

#167

53

The Cue at Medical Center

3.3(46)✓ Google-verifiedPublishes prices

Five-star reviewers consistently praise Emily and Michael's responsiveness, cleanliness of grounds, and quiet neighbourhoods. However, one-star reviews report persistent roach infestations, slow resolution of maintenance issues, a dangerous exit design, and management's defensive public responses to criticism that reviewers found dismissive and blame-shifting rather than solution-focused.

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Park On Bandera Apartments

#168

48

Park On Bandera Apartments

2.1(68)✓ Google-verified

Park On Bandera delivers a deeply troubled living environment. Reviewers consistently report roach infestations, mold, broken appliances, and an office that is routinely unavailable during posted hours. Management misleads tenants on pricing, then adds hidden fees; maintenance is reactive and slow. Security is ineffective: gates fail, cars and packages disappear, and the property attracts vagrants. Three stable five-star reviews exist, but 71% of all feedback is one or two stars, with only rare mentions of positive experiences.

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Fairways 5 Apartments

#169

52

Fairways 5 Apartments

3.0(174)✓ Google-verified

Staff at the leasing desk can be helpful during sign-up, but the complex suffers from severe operational failures. Residents report utilities cut off repeatedly, maintenance requests ignored for months, widespread pest problems, and unsafe unit conditions. Management promises improvements but does not deliver. Units show signs of deterioration, with water leaks, mold, and nonfunctional appliances left unrepaired. The office does not return calls or emails. Laundry machines sit broken, and terms advertised (24/7 laundry, utilities included) exist on paper only. One reviewer had the city inspect the property due to habitability concerns.

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Pecan Hill Apartments

#170

42 low data

Pecan Hill Apartments

3.1(27)✓ Google-verified

Pecan Hill's rating is sharply divided: half five-star, half one or two-star reviews. Residents praise quiet grounds and staff like Flavio when management responds, but chronic complaints centre on roaches, ignored maintenance requests, and water/electric bills residents say are inaccurate. The office is often closed or dismissive, and recent turnover has left tenants uncertain about direction.

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903 Canterbury Rd

#171

41 low data

903 Canterbury Rd

3.0(3)

Very limited evidence: a 3-star average across three reviews shows a split between one five-star and two low-rated accounts. The lower ratings cite noise between units, deposit disputes with steep cleaning charges (up to $300 of a $500 deposit), and unsupervised children creating parking hazards. Details are sparse to confirm scope or frequency.

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Leon Trace Apartments

#172

35 low data

Leon Trace Apartments

3.2(13)

Leon Trace has drawn loyalty from residents who value managers like Kristina and Matilda for fast response to crises and genuine care. Past residents report roach infestations, broken laundry machines unpaired for months, office staff hard to reach, and a strict no-pet policy that contradicts directory listing.

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Oxford at Estonia

#173

30 low data

Oxford at Estonia

4.0(1)Publishes prices

Oxford at Estonia is a luxury apartment complex on the Far West Side with a single four-star review. Limited review evidence prevents detailed assessment. Evidence is too thin for deeper resident experience claims.

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Last updated 2026-08-23