Greater San Antonio Apartment Complex Guide
Menu
Check Availability Call

The Quarry Alamo Heights

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 273 Google reviews · How we rank ›

3.8(273) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Quarry Alamo Heights
Service
Luxury Apartments
Reviews
273

What Residents Say

Residents report split experiences: many praise responsive staff, well-maintained grounds, and a safe gated community, with several noting long tenancies and strong personal connections to management. Others describe months-long waits for critical repairs like AC and leak fixes, disputed fees that contradict oral promises, and office staff who ignore work orders or close them unresolved, leaving units uninhabitable during summer.

Recent shift: Within the past month, a one-star review cited months-long maintenance failure, unpaid security deposit withhold, and fraudulent fee practices, alongside older five-star reviews praising recent management team quality. Maintenance reliability appears to be a persistent friction point masked by strong leasing and grounds impressions.

Praised for
  • responsive staff and management
  • clean grounds and amenities
  • friendly, attentive personnel
  • gated community and safety
Watch-outs
  • slow maintenance response (weeks to months)
  • misleading fee agreements
  • staff inconsistency and rudeness
  • security deposit withheld without justification
responsive-managementquick-maintenanceslow-maintenance-responsefriendly-staffwell-maintained-groundssafe-communityhidden-fees
Best for: Residents prioritizing amenities, gated community safety, and professional leasing teams over fast maintenance response.
Think twice if: You need quick maintenance repairs or plan to challenge unexpected fees; staff responsiveness to maintenance work orders is unreliable and disputes over promised waivers occur.

What This Community Gets Right

  • gated entry and on-site security
  • 24-hour fitness center and pool amenities
  • dog park and social spaces
  • responsive leasing staff

Before You Tour

  • Chithia (staff member) noted for professional, kind service
  • Michelle (assistant) cited for unfriendly demeanor and fee disputes
  • AC outages in summer took two months to resolve despite multiple work orders
  • Persistent water leak unresolved for months; maintenance closed work orders without fixing underlying issues
  • 10-year resident plans to stay due to recent management quality
  • Early office closures reported (locked at 4 pm when hours stated 5 pm)

Maintenance, Management & More

Luxury Apartments
Praised for amenities and grounds; marred by unreliable maintenance, fee disputes, and inconsistent office staff.

Compared to Nearby Communities

  • Rated 3.8 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
164
4
25
3
12
2
6
1
66

Common Renter Questions

Do you have a dog park?
Yes, the business website lists a dog park on-site.
What is the base rent?
Rates start as low as $1,218.15 per month ($1,089 base rent plus $129.15 in fees), according to their website.
Is the community gated?
Yes, gated entry and on-site maintenance are listed among amenities.

Similar apartment complexes nearby

NOAH Apartments
54

NOAH Apartments

3.5(182)✓ Google-verified

Most residents report unbearable living conditions under new Trinity Residential management starting April 2024. Broken appliances and AC units sit unfixed for weeks or months while management ignores calls and voicemails. Pest control is nonexistent. Three leasing staff members (Franklin, Dominic, Gloria) consistently earn praise for kindness during sign-up, but once you move in, concerns about broken dishwashers, cockroaches, water shutoffs, and unsafe conditions go unanswered. Rent jumped 30-50% with no improvements since the ownership change.

Luxury Apartments
View profile
The Quarry Townhomes
76

The Quarry Townhomes

4.5(87)✓ Google-verified

Residents consistently praise quick maintenance and responsive office staff. The location near Alamo Heights and The Quarry shopping is quiet and walkable, with named staff like Freddy earning specific recognition. Spacious townhomes with attached garages and a resort-style pool appeal to families seeking stability. Minor concerns include aging units in some sections and occasional gate security gaps.

Luxury Apartments
View profile
Avita Alamo Heights Apartments
61

Avita Alamo Heights Apartments

3.6(278)✓ Google-verifiedPublishes prices

Staff like Sandy, Isaiah, and Michelle earn consistent praise for attentive service during tours and move-in. Maintenance crews respond quickly to work orders. But severe security failures undercut everything: gates broken for 6-9 months straight, cars broken into routinely, wheels stolen, and office staff dodge follow-ups. Elevators down for months, hallways littered with trash and spills, dog parks filthy, dryers broken, and leasing office avoids accountability. Newer residents see a modern complex; longer-term tenants report steady deterioration under absentee corporate management. The building itself has clean, spacious units with granite counters and new amenities. Problem is execution: property management in Austin does not oversee daily maintenance, security gates stay open regardless of break-ins, and the office loses residents' contact information between shifts. One reviewer paid $2,600 application fee but never heard back about refund. Another spent seven years considering a move, walked in impressed, and left convinced ownership has abdicated responsibility.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23