The Quarry Alamo Heights
The Quarry divides residents sharply. Long-term residents praise the grounds, amenities, and staff by name, with some living there a decade or more. But newer residents and those needing repairs hit a wall: maintenance takes weeks or doesn't show, management refuses refunds, leasing staff close doors early, and a resident report warning of car break-ins circulates online. The property feels well-kept when it works, but trust erodes fast when something breaks. Specific tension emerges around lease terms (a $450 extension fee dispute), AC repairs delayed two months during summer heat, and unresolved plumbing that management left owners to "bucket catch" for months. Staff churn is constant. Leasing tours are polished, but once you move in, responsiveness varies wildly depending on which assistant manager handles your complaint.
