Greater San Antonio Apartment Complex Guide
Menu
Check Availability Call

NOAH Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 182 Google reviews · How we rank ›

3.5(182) 54 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
NOAH Apartments
Service
Luxury Apartments
Reviews
182

What Residents Say

Most residents report unbearable living conditions under new Trinity Residential management starting April 2024. Broken appliances and AC units sit unfixed for weeks or months while management ignores calls and voicemails. Pest control is nonexistent.

Three leasing staff members (Franklin, Dominic, Gloria) consistently earn praise for kindness during sign-up, but once you move in, concerns about broken dishwashers, cockroaches, water shutoffs, and unsafe conditions go unanswered. Rent jumped 30-50% with no improvements since the ownership change.

Recent shift: Dramatic decline since Trinity Residential ownership began April 2024. Earlier reviews (2025-2026 period) mention responsive maintenance and lower prices. New reviews consistently cite month-long repair delays, management dismissal, poor communication, and 30-50% rent hikes.

Praised for
  • friendly leasing staff (Franklin, Dominic, Gloria)
  • safe and quiet area
  • spacious units with good natural light
  • good price on larger units
Watch-outs
  • severe roach infestation in multiple units
  • month-long AC outages during heat
  • slow or no maintenance response (weeks to months)
  • frequent water shutoffs with little notice
  • poor management communication and unresponsiveness
  • unprofessional office staff behavior
  • flooding and mold issues
  • lack of adequate maintenance staffing
  • significant rent increases under new ownership
  • disrespectful and dismissive management responses
slow-maintenance-responsepoor-communicationpest-problemsunresponsive-officeoverpriced
Think twice if: Anyone needing reliable AC repair, responsive maintenance, or pest control should look elsewhere. New management since April 2024 has drastically reduced service quality.

What This Community Gets Right

  • individual staff members known for welcoming leasing process
  • good location near shops and airport
  • spacious floor plans

Before You Tour

  • Ownership changed to Trinity Residential in April 2024
  • Complex has only one maintenance staff member at some periods
  • Front desk staff named: Franklin (praised), Dominic (praised), Gloria (praised), Joel (criticized as dismissive)
  • Residents report frequent water shutoffs: one resident counted twenty during summer 2025, some lasting 10-12 hours
  • AC leak issues recurring across multiple units
  • Dishwasher repairs delayed 4-6 weeks or more
  • One resident reported $500-$300 monthly rent increase within 4 months of new ownership
  • Bathroom mold issues from persistent leaks

Maintenance, Management & More

Luxury Apartments
Marketed as luxury but residents describe aging buildings, frequent outages, pest infestations, and severe maintenance neglect that undermine any luxury claim.

Compared to Nearby Communities

  • Rated 3.5 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 2
Review volume 98
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Scores by Category

5
96
4
15
3
6
2
5
1
60

Common Renter Questions

How quickly does maintenance respond?
Recent reviews report maintenance requests taking weeks to months. One resident waited over a month for a broken dishwasher repair; another had no AC for a month in 100-degree heat. The complex reportedly operates with minimal maintenance staff.
Has the new management made things better or worse?
Since Trinity Residential took over in April 2024, residents report conditions have worsened significantly. Response times slowed, rents jumped 30-50%, and communication dropped. A few positive reviews from people who moved in after the change credit staff like Franklin and Gloria, but long-term residents overwhelmingly report deterioration.
Are there pest control issues?
Multiple recent reviews report severe cockroach infestations in units, walls, and vents. One resident reported killing at least three daily. Pest prevention is available but residents say it has been ineffective.

Similar apartment complexes nearby

The Quarry Alamo Heights
65

The Quarry Alamo Heights

3.8(273)✓ Google-verifiedPublishes prices

Residents report split experiences: many praise responsive staff, well-maintained grounds, and a safe gated community, with several noting long tenancies and strong personal connections to management. Others describe months-long waits for critical repairs like AC and leak fixes, disputed fees that contradict oral promises, and office staff who ignore work orders or close them unresolved, leaving units uninhabitable during summer.

Luxury Apartments
View profile
Avita Alamo Heights Apartments
61

Avita Alamo Heights Apartments

3.6(278)✓ Google-verifiedPublishes prices

Staff like Sandy, Isaiah, and Michelle earn consistent praise for attentive service during tours and move-in. Maintenance crews respond quickly to work orders. But severe security failures undercut everything: gates broken for 6-9 months straight, cars broken into routinely, wheels stolen, and office staff dodge follow-ups. Elevators down for months, hallways littered with trash and spills, dog parks filthy, dryers broken, and leasing office avoids accountability. Newer residents see a modern complex; longer-term tenants report steady deterioration under absentee corporate management. The building itself has clean, spacious units with granite counters and new amenities. Problem is execution: property management in Austin does not oversee daily maintenance, security gates stay open regardless of break-ins, and the office loses residents' contact information between shifts. One reviewer paid $2,600 application fee but never heard back about refund. Another spent seven years considering a move, walked in impressed, and left convinced ownership has abdicated responsibility.

Luxury Apartments
View profile
The Quarry Townhomes
76

The Quarry Townhomes

4.5(87)✓ Google-verified

Residents consistently praise quick maintenance and responsive office staff. The location near Alamo Heights and The Quarry shopping is quiet and walkable, with named staff like Freddy earning specific recognition. Spacious townhomes with attached garages and a resort-style pool appeal to families seeking stability. Minor concerns include aging units in some sections and occasional gate security gaps.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23