Pet-Friendly Apartments in Greater San Antonio

Pet-Friendly Apartments in Greater San Antonio

Compare 175 pet-friendly apartment communities across Greater San Antonio, with details on pet fees, breed rules, and amenities to help you pick the right fit.

Finding an apartment that actually welcomes pets, rather than just tolerating them, means looking past the "pets allowed" sticker and into the fine print. We've gathered 175 pet-friendly communities across Greater San Antonio, from downtown high-rises to suburban complexes near Stone Oak, Alamo Ranch, and the Medical Center, so you can compare policies side by side instead of calling a dozen leasing offices yourself.

What to check before you sign

Pet policies vary more than most renters expect. Look at the monthly pet rent (often $15-$35 per pet), the one-time pet deposit or fee (commonly $200-$500, sometimes non-refundable), breed and weight restrictions, and the per-unit pet limit. Beyond paperwork, walk the grounds: is there a fenced dog park, a pet washing station, waste stations spaced around the property, and easy access to walking routes or green space? Ground-floor or patio units also matter a lot if you've got a dog that needs quick outdoor access.

How we score listings

Our ratings weigh pet policy transparency, on-site amenities for animals, proximity to parks and vet services, and verified resident feedback about how pet-friendly a property is in practice, not just on paper. Full detail on how we calculate scores and verify listings is on our methodology page.

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Pet-Friendly Apartments by city: San Antonio, TX

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All pet-friendly apartments, ranked by score and relevance

We found 175 businesses offering pet-friendly apartments; 173 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is pet-friendly apartments, so a lower-scored specialist can rank above a higher-scored generalist. Filter and sort below, or open the full map view.

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Woodway Apartments

#1

82

Woodway Apartments

4.5(196)✓ Google-verifiedPublishes prices

Residents consistently praise the speed of maintenance response-air conditioning problems fixed within hours-and the patience and professionalism of management, especially a staff member named Sandra who guides new tenants through the entire move-in process. The complex is described as quiet and clean, with the added bonus that utilities and internet are included in rent.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments

Westover Oaks

#2

88

Westover Oaks

4.7(220)✓ Google-verifiedPublishes prices

Lisa Plata and the leasing team at Westover Oaks leave a lasting impression on residents long after move-in, remembering tenants and solving problems fast. The property itself stands out for swift maintenance responses (some within 30 minutes), modern finishes, an active calendar of community events, and serious amenities like a 24-hour gym, pool, and dog park that keep residents engaged and comfortable. Staff across the board-office, maintenance, and management-work like a family unit rather than corporate hierarchy. Residents praise the personable approach, immediate repairs, and genuine care that shapes how they experience apartment living in this quiet, gated community.

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Boulder Creek Apartment Homes

#3

81

Boulder Creek Apartment Homes

4.6(267)✓ Google-verified

Long-term residents praise Boulder Creek for its attentive management, quick maintenance response, and peaceful community atmosphere. Staff greet people warmly, follow up on work orders promptly, and organize social events. The gated grounds stay clean and feel safe, and pets are accommodated well. A vocal minority notes that despite the "luxury" label, appliances are outdated and small issues recur-mold on windows, hard water, shared spaces not always kept up. Most residents view this as a livable, quiet place with good bones, though the luxury positioning oversells what is actually offered.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments

Dolce Vita Cibolo Canyons Apartments

#4

80

Dolce Vita Cibolo Canyons Apartments

4.6(150)✓ Google-verified

Most residents find Dolce Vita delivers on luxury living. Staff like Eddie, Grisel, and Ashley earn consistent praise for attentive service during tours and move-ins. Maintenance responds quickly to issues. The enclosed air-conditioned hallways, resort pool, dog parks, and regular resident events create a welcoming feel. The trade-off surfaces in parking: overnight workers struggle to find spots without paying $50 extra monthly. A few note elevator breakdowns and noise from pets on adjacent balconies. These are real friction points for a minority, but the overwhelming majority weigh them against the clean spaces, peaceful vibe, and staff warmth.

Pet-Friendly Apartments

Pecos Flats

#5

73

Pecos Flats

4.0(278)✓ Google-verifiedPublishes prices

Pecos Flats draws consistent praise for its leasing staff, particularly Gaby and Sydney, who reviewers credit with making the rental process smooth and welcoming. The property's pool, fitness center, and outdoor amenities appeal to families and young professionals. However, thin walls and inadequate noise control from neighbors have frustrated some residents, and security has not always resolved disturbances effectively.

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The Haven at Westover Hills

#6

84

The Haven at Westover Hills

4.4(538)✓ Google-verifiedPublishes prices

Residents consistently experience smooth move-ins and attentive staff who remember them by name. Marlo and Joe handle applications and tours with genuine care, often going beyond standard service. Maintenance responds quickly to work orders. The property feels welcoming and peaceful, with long-term residents testifying to stable, caring management over years. Amenities include pools, fitness centers, dog parks, and BBQ areas. Pricing ranges from $1,134 for one-bedroom to $1,808 for three-bedroom units. The leasing team's availability during the application phase stands out as a real differentiator for urgent or last-minute moves.

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Avasa at 1604

#7

77

Avasa at 1604

4.2(235)✓ Google-verifiedPublishes prices

Most residents find Avasa a well-run, family-friendly community with standout staff who know tenants by name. Maria, Barry, Gary, and Gloria earn consistent mention for going above and beyond, whether fixing urgent A/C at night or keeping grounds pristine at dawn. The dog park, casitas, and pools draw praise, and work orders typically resolve same-day or next-day. One persistent gripe: major roof damage has faced scheduling delays, and renewal rates jump once promotional rent periods end. Location near 1604 E works well for commuters.

Pet-Friendly Apartments

The Park at Braun Station Apartments in Northwest San Antonio

#8

71

The Park at Braun Station Apartments in Northwest San Antonio

4.1(130)✓ Google-verified

Six years of happy tenants praise Joe and his maintenance crew for fixing problems within a day, and office manager Arlene for keeping the community peaceful and well-kept. Staff like Lily and Breanna earn repeated compliments for going beyond expectations. A handful of residents report serious letdowns: one faced discrimination during a tour, another endured months of marijuana smoke and a four-day condom on the walkway with no follow-up, and move-out residents say they paid cleaning fees despite already cleaning thoroughly.

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Westmount at Three Fountains

#9

77

Westmount at Three Fountains

4.0(245)✓ Google-verifiedPublishes prices

Residents and visitors consistently praise the leasing and maintenance staff by name-Imani for tours, John and Benito for rapid repairs. Maintenance requests get completed within two hours to a couple of days, with staff explaining problems and trying multiple solutions if needed. The community feels safe and peaceful, with careful landscaping upkeep, clean facilities, and no pest issues reported. Office responsiveness carries through after move-in; one two-year resident calls it a "great" experience, and the property actively improves grounds and lighting.

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Firewheel Apartment Homes

#10

77

Firewheel Apartment Homes

4.2(392)✓ Google-verifiedPublishes prices

Moving to Firewheel typically means dealing with staff who know residents by name and fix problems within hours. Becky, Bianca, and the current maintenance team are praised for professionalism and speed; one tenant reported a two-year stay with no regrets. The complex enforces quiet hours and pet rules, appeals to professionals on hospital residencies, and feels more like a community than a rental. A past AC failure and management shake-up caused brief concern, but recent reviews show that's been resolved.

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Snowden Senior Living

#11

81

Snowden Senior Living

4.9(68)✓ Google-verified

Staff excellence defines the experience here. Residents consistently praise office manager Josie and receptionist Bella for treating them like family, and maintenance worker Jorge Sanchez for fixing problems same-day with a cheerful attitude. One recent concern flags the front grounds needing attention, but the gated property, dog park, and fitness center draw seniors seeking both active living and supportive community. Amenities include a fitness center, computer center, theater room, pool, community garden, walking trails, and EV charging. Independent living comes in one- and two-bedroom layouts. The 4.9 rating across 68 reviews reflects consistent delivery on comfort and care.

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Vantage at Fair Oaks

#12

74

Vantage at Fair Oaks

4.4(82)✓ Google-verified

Staff consistently earn residents' trust through genuine care and quick action on maintenance needs. Emily, James, and Tori are named repeatedly for their welcoming approach during leasing and ongoing support. The property offers spacious units with high ceilings, modern kitchens, and ample parking in a peaceful Hill Country setting. Amenities include a 24-hour fitness center, yoga studio, resort pool, and dedicated dog park with washing station-all valued by pet owners. However, some residents report persistent roach issues despite pest control service, muddy yard areas, and frustration with fees for incomplete services. Quality construction concerns and drainage issues in outdoor spaces temper the experience for a small group.

Pet-Friendly Apartments

Cortland at Fredericksburg

#13

76

Cortland at Fredericksburg

4.5(540)✓ Google-verifiedPublishes prices

Cortland attracts residents who value its location, clean common areas, and quick maintenance response. The leasing team stands out for genuine helpfulness. However, the complex has a documented pattern of aggressive move-out charges that residents dispute; walls are thin, parking distant, and the structures themselves are aging. Long-term residents report good experiences, but move-outs tend to trigger conflicts over damage claims and deposit recovery. Documentation at move-in is essential here. The property shines in customer-facing moments: the pool draws praise, staff like Angel create welcoming tours, and the Northwest Side location near shopping and downtown appeals to families. Management opacity and maintenance shortcuts (described as patch jobs rather than real fixes) frustrate departing tenants. This is a place where your actual stay is often positive, but your exit can be costly and adversarial.

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Rustico At Fair Oaks Apartments

#14

72

Rustico At Fair Oaks Apartments

4.1(171)✓ Google-verifiedPublishes prices

Most residents praise the maintenance team for quick, competent repairs and highlight clean, thoughtfully designed apartments in a peaceful, pet-welcoming setting. Staff like Sherry, Kenny, and David get named for their responsiveness. Yet some report serious lapses: pest infestations handled superficially, management unresponsive to noise complaints, and unexpected move-out fees that frustrate otherwise satisfied tenants. Long-term residents value the property's maturity, large bedrooms, and proximity to shopping and dining. The on-site conference room appeals to remote workers. However, concerns about management's handling of disputes and inconsistent maintenance on some issues temper what would otherwise be a stronger profile.

Pet-Friendly Apartments

The Viridian

#15

73

The Viridian

4.4(384)✓ Google-verified

Maintenance here deserves the praise it gets: they respond fast and explain problems clearly. The physical space is well kept, and facilities like the gym and pool area look good. But the property has a reputation problem. The gate has been broken for extended periods, making it easy for thieves, and the office seems overwhelmed: phones go unanswered, security deposits get tied up for months, and management blames residents for their own break-ins. The guest and towing policies are brutal, with visitors sometimes towed even with passes. The pool, a key selling point, has been closed since January with no timeline for reopening. These operational failures and communication gaps wear down what should be a solid complex. For pet owners specifically, the dog park draws praise, and the property genuinely feels cared for day-to-day. But weigh the amenity closures, the difficulty reaching the office, and the towing risks if you have frequent visitors or need to accommodate guests' cars.

Pet-Friendly Apartments

The Finley

#16

68

The Finley

3.8(283)✓ Google-verified

The leasing team at The Finley (especially Naylene, Jessika, and Iris) consistently earns five-star ratings for product knowledge, attentiveness, and genuine warmth during tours and ongoing management. Residents report quick maintenance response and care for community events. Property upkeep is uneven: residents note old air conditioning, road damage, and security gaps that undermine the value proposition. No after-hours emergency contact remains a friction point for urgent issues. Overall, strong front-office experience tempered by aging infrastructure and limited after-hours availability.

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Stone Chase

#17

72

Stone Chase

4.0(165)✓ Google-verified

Over three years, residents praise Stone Chase for its quiet, well-maintained grounds and staff who solve problems fast. Javier and the maintenance crew (Jeff and Erick) stand out for their speed, attitude, and genuine care, though some note the units themselves look dated.

Pet-Friendly Apartments

Caroline at Rogers Ranch

#18

72

Caroline at Rogers Ranch

4.2(107)✓ Google-verified

Staff members like Nancy, Paige, Sammy, Alejandra, and Arleen earn consistent praise for genuine warmth and attentiveness during leasing and move-in. Modern finishes, a resort-style pool, and high-end gym equipment make the community feel upscale. Maintenance is responsive, residents report feeling safe, and the grounds stay clean. Older frustrations persist: fire alarms trip randomly when residents cook, pool music plays despite repeated complaints, and some buildings lack elevators. A few residents report the office gets busy and phone calls go unanswered for stretches. One past renter alleged the office altered income verification to deny a lower rate.

Pet-Friendly Apartments

Istana at Wurzbach

#19

78

Istana at Wurzbach

4.5(126)✓ Google-verified

Miguel and the leasing team consistently deliver patient, thorough guidance through the apartment hunt and move-in, with reviewers praising their responsiveness and knowledge. The complex itself is attractive and quiet, with ample amenities, but one resident reported serious security gaps, unresolved complaints, and false claims about overnight security coverage. The property spans spacious 1- and 2-bedroom units with a bark park, pickleball court, CrossFit fitness area, and work-from-home spaces. Most reviews center on Miguel's professionalism, though the lone critical voice raises urgent safety concerns that warrant direct inquiry about security policies before leasing.

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Vineyard Garden Apartments in San Antonio

#20

72

Vineyard Garden Apartments in San Antonio

4.4(65)✓ Google-verifiedPublishes prices

Vineyard Garden has earned strong loyalty through responsive management and visible upkeep. Staff, particularly leasing agent Viri and owner Ronnie, handle maintenance requests within a day and have systematically fixed past pest problems. The property appeals to military families due to short-term lease options and to long-term residents who value the calm community atmosphere.

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The Gobi Apartments

#21

67

The Gobi Apartments

4.2(114)✓ Google-verifiedPublishes prices

Staff like Stephanie, Nancy, and Dalton earn consistent praise for patient, straightforward help during move-in, and many residents feel welcomed and settled quickly. However, a significant complaint describes misleading marketing images, serious pest and mold issues, and unresponsive management after signing, painting a starkly different picture of living there long-term.

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Encore 281 Apartments

#22

72

Encore 281 Apartments

4.2(80)✓ Google-verified

Leasing staff including Tammy, Natasha, and Johni earn consistent praise for patience and going beyond standard service, especially during move-ins and application hurdles. Most residents describe clean, modern units with patios and in-unit laundry, though one long-term tenant flagged management's focus on compliance notices over facility upkeep and safety, particularly the lack of designated child play zones. Amenities like the pool, dog park, and regular social events draw strong approval. Pet owners and those relocating from out of state cite the team's flexibility and responsiveness. Cost aligns with comparable complexes, though perceptions of value divide between those valuing aesthetics and those expecting ongoing maintenance investment.

Pet-Friendly Apartments

Carlyle Place Apartments

#23

77

Carlyle Place Apartments

4.5(101)✓ Google-verifiedPublishes prices

Most residents highlight the staff and quick maintenance as standouts. Tracy and Jamal appear in nearly every positive review as approachable and genuinely helpful through leasing and problem-solving. The property sits in a shaded, quiet setting steps from the medical district, with work orders typically resolved within 24 hours. Despite one lawn maintenance slip and residents noting rent creep, the overall tone is one of loyalty, with people mentioning they would return.

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Boardwalk Research Luxury Apartments

#24

73

Boardwalk Research Luxury Apartments

4.3(305)✓ Google-verifiedPublishes prices

Boardwalk Research attracts long-term residents who value the gated layout, professional maintenance staff like Heydar, and leasing team members like Destiny and Kaylee. The resort-style pool, pet-washing station, and in-unit washer-dryer appeal to families and healthcare workers near UTSA. However, serious pest issues plague some units, elevator outages strain Building 3 residents, and move-out deposit disputes surface repeatedly. Staff hospitality varies markedly from warm welcomes to dismissive tours. The property's 4.3 rating masks a sharp divide: 75% five-star reviews praise eight-year tenants and smooth leasing, while 14% one/two-star reviews detail roach infestations requiring weekly pest control, stuck elevators leading to 911 calls, and contentious deposit holds. Management company Greystar handles move-outs but faces complaints about unfair charges.

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MedWest Apartments

#25

72

MedWest Apartments

4.4(58)✓ Google-verified

Most residents praise MedWest for responsive management (particularly staff like Haydee and Ernesto), spotless common areas, and a genuinely quiet atmosphere. They highlight swift maintenance responses, fun community events, and pet amenities including waste stations. Two outlier complaints mention thin walls and predatory fee structures with poor resolution.

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Vickery Grove Rental Homes

#26

67 low data

Vickery Grove Rental Homes

4.4(48)✓ Google-verified

Staff and management earn consistent praise for making moves smooth and handling requests promptly. Residents appreciate the quiet, gated setting and spacious homes, though past reports mention slow resolutions on maintenance and an overheated pool.

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Las Villas De Leon Apartments

#27

72

Las Villas De Leon Apartments

4.4(174)✓ Google-verified

Las Villas de Leon draws consistent praise for responsive maintenance staff and kind office personnel, particularly Erica and Rudy. However, serious complaints about unresolved water damage, visible mold, structural defects (cracked subflooring, lifting foundation), and what residents perceive as unresponsive management create an uneven picture. Safety concerns and noise from poor construction standards weigh against the positive service interactions.

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Park on Wurzbach

#28

77

Park on Wurzbach

4.3(197)✓ Google-verifiedPublishes prices

Staff named throughout reviews (Danielle, Sierra, Tatiana, Jackie, Ernest, Pedro) deliver warm, attentive service from leasing through move-out. Residents praise soundproof units, attached garages, gated security, and quick maintenance response. Recent amenity upgrades and community events add appeal. However, late-night pool parties and music disturb sleep, and at least one tenant faced termites and another endured recurring flooding despite management awareness of drainage issues. The screening process filters residents carefully, and proximity to Loop 410, the Medical Center, and USAA drives relocating military interest. Attached garages set this complex apart from competitors. Management's inconsistent handling of maintenance-related expenses and property defects undercuts the luxury positioning for some residents.

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Sienna Ridge Apartments

#29

83

Sienna Ridge Apartments

4.8(70)✓ Google-verified

Long-term residents consistently praise Sienna Ridge for its quiet, homey environment and hands-on staff who prioritize quick fixes. Management leaders Kat, Jamie, and Rey (maintenance) address problems same-day, attend to residents by name, and foster a tight-knit community through monthly coffee gatherings and holiday events. The floor plans appeal to those seeking single-story homes with attached garages and private entrances. The complex sits near the Medical Center, HEB, and major highways, with secure gates and good lighting. Reviewers note some amenities like pools or gyms are absent, but the emphasis on responsive care and quiet living keeps long-term residents committed to staying.

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Mission Ranch Apartments

#30

71

Mission Ranch Apartments

3.9(185)✓ Google-verifiedPublishes prices

Residents consistently praise Mission Ranch for staff who remember their names and respond to maintenance calls within hours. Rachelle (Leasing Director), Wes (Property Manager), and the maintenance crew stand out for genuine care and problem-solving; Wes is noted walking the property picking up trash, and management has worked with struggling residents on payment plans and assistance applications. The property stays clean and quiet; residents renewing for multiple leases and long-term tenants (5+ years) cite a rare feeling of being "home" rather than in a temporary unit. Amenities like the dog park, pool, and picnic areas are well-used and maintained. The trade-off is no in-unit laundry (though rentable washer/dryer units are available), and first-floor apartments occasionally see minor pest issues quickly addressed by maintenance. One multi-year resident's only real complaint was a neighbor's personal harassment-a situation the office handled professionally but could not fully control.

Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate Housing

Legacy at Science Park

#31

65 low data

Legacy at Science Park

4.5(19)✓ Google-verified

Residents consistently praise quick, professional maintenance response and staff who treat them as individuals. Management named across years, clean apartments, and a sense of community care keep people here long-term, especially seniors.

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Alamo Residences at Spurs Lane

#32

82

Alamo Residences at Spurs Lane

5.0(50)✓ Google-verified

Staff members like Alyssa, Dominic, Cristina, and John consistently help residents move in smoothly and respond quickly to requests. Residents describe a quiet, safe, clean community with strong management that organizes food trucks, holiday decorations, and gatherings that make tenants feel genuinely valued. The leasing process is easy, work orders get done fast, and the pool, fitness center, and pet run round out a property that residents renew leases to stay at. One reviewer mentioned initial tour scheduling hiccups that management addressed directly.

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Preston Peak

#33

65

Preston Peak

3.8(861)✓ Google-verified

Residents rave about individual staff members like leasing agent Liuva and groundskeeper Raymond, whose consistent effort keeps the pool spotless and maintenance calls answered within an hour. Management, however, undercuts this goodwill: renters report being misled about parking rules, admin tickets disappearing into a virtual black hole, broken gym equipment staying broken, and some tenants fleeing after water damage was handled unprofessionally. The split is stark: 63 percent five-star reviews praise the people, while 28 percent one-and-two-star reviews blast leadership and accountability. The leasing team (Liuva, Gabriel, Hayden) earns consistent recognition for patience and transparency during tours and applications. Maintenance staff respond quickly and communicate well. But the management layer above them does not, with unresolved complaints piling up and pricing promises broken at lease signing. Families with children have cited health concerns tied to water damage and filed.

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Bandera Crossing

#34

75

Bandera Crossing

4.3(137)✓ Google-verifiedPublishes prices

Most tenants find Bandera Crossing a quiet, welcoming community where maintenance responds quickly and staff treat them well. The trade-off is honest: older buildings mean outdated appliances, occasional pest issues in ground-floor or poorly-sealed units, and move-out inspections are strict. Ms. Noely and the office team (including Catherine and Alyssa) earn consistent praise for leasing support and daily responsiveness. The pool stays open year-round, grounds are well-maintained, and two maintenance staff handle work orders same-day more often than not. Budget-conscious renters and pet owners find value here, though those needing modern systems should look elsewhere.

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Tacara at Westover Hills

#35

74

Tacara at Westover Hills

4.5(589)✓ Google-verified

Tacara split between two distinct camps. Positive reviewers consistently praise the front-desk team (Brianna, Veronica, Valerie) for patient assistance and above-and-beyond lease help. Maintenance responds fast to urgent repairs like AC leaks. Amenities shine when operational: the pool, fitness center, and clubhouse draw real use. However, residents report persistent safety and upkeep gaps. Cars break in regularly; the gate stands open for weeks despite being a sold feature. Management refuses to share security footage with police. Thin walls carry neighbors' sound and smoke. Roofing work leaves nails scattered in common areas; appliances fail repeatedly and get replaced with broken units. Noise complaints with video evidence go unresolved. Lease-end disputes over deposits are common. This complex attracts strong loyalty for service but tests resident patience on security and maintenance.

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Hawthorne House

#36

75

Hawthorne House

4.2(282)✓ Google-verified

Hawthorne House draws strong loyalty from students and medical professionals, with staff like Nadynn and Gina earning consistent praise for warmth and attentiveness. Modern finishes and reliable day-to-day maintenance anchor the appeal. However, gaps emerge at scale: key fob access failures, hallway security breaches, multiple HVAC collapses with slow emergency response, and package theft. Several residents report management turnover, billing disputes, and delayed fixes to common areas, suggesting growing pains in a property expanding beyond its service capacity.

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Deer Oaks

#37

69

Deer Oaks

3.8(118)✓ Google-verified

Staff at Deer Oaks earn consistent praise for their speed and friendliness. Move-ins are smooth, maintenance requests resolved quickly, and residents describe a quiet, welcoming community. Named team members (Justin, Eddie, Mary, Angela) stand out for professional, patient service. One complaint flags an unresponsive office failing to act on a disruptive tenant dealing drugs and causing noise, though other residents report the community as peaceful overall. The 3.8-star rating across 118 reviews reflects 59% five-star reviews offset by a smaller 26% rating one or two stars. Deer Oaks markets itself as affordable rent in a well-organized setting. Parking and pet policies draw explicit praise. The single serious complaint about staff inaction suggests inconsistent enforcement of tenant conduct standards.

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Mission Oaks Apartments

#38

74

Mission Oaks Apartments

4.1(388)✓ Google-verifiedPublishes prices

Most residents praise Richard and office staff for making the leasing process smooth and stress-free, with maintenance generally handled quickly. However, a vocal minority report serious delays on major repairs like air conditioning and kitchen appliances, with some requests pending weeks without resolution. The community itself earns high marks for cleanliness, spacious layouts, and amenities like the pool. Maintenance technicians like Steve earn specific praise for troubleshooting skills and weekend availability. The disconnect appears between frontline leasing service and backend maintenance execution.

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The Grand Apartment Homes

#39

68

The Grand Apartment Homes

3.8(133)✓ Google-verified

Residents consistently praise spacious layouts, granite counters, and responsive maintenance handled by Albert's team. Trish, Sylvia, and the leasing staff create a welcoming atmosphere; many renters report move-in ready units and quick ticket resolution. The main caveat: older buildings show wear, and some seasonal amenities have run into issues.

Pet-Friendly Apartments

The BLVD at Medical Center

#40

70

The BLVD at Medical Center

3.8(264)✓ Google-verified

Most residents praise the maintenance crew and office staff for quick fixes and genuine friendliness, and many highlight the clean, quiet grounds. However, ground-floor units suffer from loud neighbor noise, and security lapses-including trash bin and car tire theft-have left some tenants frustrated by management's refusal to help.

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The Vista

#41

73

The Vista

4.2(153)✓ Google-verified

Leasing staff like Carolyn and Nate Griffin earn consistent praise for making the rental process smooth and personal. Maintenance technician Deshawn is repeatedly cited for prompt, professional repairs. However, serious gaps emerge: a resident discovered cockroaches and unusable appliances at move-in that took days to address, the emergency AC line went unanswered during a 85-degree failure, and theft occurred with no working security cameras. The community itself feels welcoming to pet owners and first-time renters who have positive staff interactions. Unresolved issues include power outages affecting multiple residents and a property manager described as dismissive during crises. Staff quality and location appeal draw residents, but infrastructure failures and security vulnerabilities are genuine concerns worth investigating before signing.

Furnished & Corporate HousingPet-Friendly ApartmentsLuxury Apartments

Wellington Estates

#42

72

Wellington Estates

4.3(235)✓ Google-verifiedPublishes prices

Long-term residents praise quick maintenance response and genuinely helpful staff who go out of their way; others report life-threatening biohazards left unresolved, months of no hot water, and roach problems met with dismissal or bills for cosmetic damage. The office team earns consistent mention by name, yet complaints about missing refunds five months after move-out and complete radio silence on urgent maintenance requests suggest the friendliness does not extend to accountability when things go seriously wrong. Wellington Estates offers competitive pricing and move-in specials that draw residents. Pet-friendly policies and walkable location near shops and healthcare draw families. Yet a recent cluster of one-star reviews around sewage contamination spreading to multiple units, and ongoing patterns of unresolved utility issues despite pleasant front-office interactions, signal a gap between day-to-day hospitality and crisis response.

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Madeira Apartments

#43

64

Madeira Apartments

3.5(149)✓ Google-verifiedPublishes prices

Strong management and quick maintenance dominate positive experiences. Staff like Selinda, Geno, Felicia, and Teresa earn repeated praise for responsiveness and genuine care. The dog park, pool, and well-kept grounds appeal to long-term residents. Persistent roach issues and a strict pet deposit policy undercut otherwise solid value. Most concerns are minor and location-specific.

Pet-Friendly Apartments

The Lodge at Timberhill

#44

63

The Lodge at Timberhill

3.9(113)✓ Google-verified

Residents on year-long tenancies praise Juan's same-day maintenance response and office staff who handle requests quickly. New residents often feel welcomed and appreciate the quiet setting, pool, and 24/7 gym. However, roach infestations persist, outdoor trash piles accumulate, and payment systems generate mysterious late fees that management disputes or handles inconsistently. One former tenant faced eviction following payment portal confusion; belongings were discarded before the 24-hour move-out grace period ended. Walls are thin, and insulation gaps invite noise and temperature swings. Residents with felony histories report inconsistent fee structures during move-in, with charges not matching lease paperwork or explanations. The property splits sharply: long-term residents rate it highly; short-term or departing residents cite operational chaos and sanitation failures that undermine what could otherwise be a stable, friendly community.

Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate Housing

MAA Westover Hills

#45

79

MAA Westover Hills

4.4(345)✓ Google-verifiedPublishes prices

Staff go out of their way for residents, handling questions and move-ins with genuine care. Maintenance issues get fixed fast, grounds stay clean, and neighbors respect the space; Kim, Bailey, and Kendra earn repeated praise for turning paperwork into a smooth process. Two sore spots emerge: move-out billing disputes over normal wear and tear, and skepticism about pricing older units at $1,000 or more per month. The fitness center sat closed for a month in one account. Still, most long-term residents renew their leases and feel this is a safe, well-run place.

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Sunstone Apartments

#46

62

Sunstone Apartments

4.0(55)✓ Google-verified

Sunstone's leasing team, particularly Victoria and Ike, earn consistent praise for professionalism and patience during move-ins. The property itself is new with modern finishes, competitive pricing, and good amenities. However, maintenance execution lags significantly, with critical issues like week-long hot water outages and persistent appliance failures going unresolved for extended periods. Safety concerns dominate recent complaints: the security gate frequently fails, parking is severely congested, and non-smoking rules are unenforced, with residents reporting marijuana smoke entering apartments and trash accumulation attracting rodents. A standout maintenance technician named Sam has earned resident appreciation for solving complex problems that contractors initially failed to address. Yet his solo workload cannot offset widespread complaints about general property decline since initial move-ins, broken amenities like trash compactors, and management's seeming focus on rent collection over habitability. Early tenants described the property as pristine; recent arrivals report chaos and worsening community standards.

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Green Oaks at Medical Apartments

#47

61

Green Oaks at Medical Apartments

3.7(189)✓ Google-verified

Leasing staff earn consistent praise for friendliness and getting tenants through the application process, with Kendra and Nicole named repeatedly for help and patience. However, maintenance failures dominate recent experience: water shutdowns without notice, roaches despite pest control fees, mold complaints taking weeks to address, and general leaks frustrating residents. Reviewers report the complex charges premium for small units while delivering below-standard upkeep. When work does get done, it is thorough (one tenant praised a full AC overhaul). Yet long waits between complaint and repair, combined with unclear billing for utilities and connection fees, breed distrust. Affordability claims ring hollow given the service gaps and additional charges reviewers describe.

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New Forest Haven - 55+ Independent Living

#48

61

New Forest Haven - 55+ Independent Living

4.0(49)✓ Google-verifiedPublishes prices

Staff warmth and community atmosphere earn consistent praise, but serious complaints about pest control, food quality, and billing practices persist across multiple years. Recent reviews suggest management changes have not fully resolved long-standing maintenance and operational concerns.

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Paragon Westover Hills Apartments

#49

66

Paragon Westover Hills Apartments

4.0(206)✓ Google-verified

Residents praise Paragon's leasing staff-Kylie and Aubrey especially-and report quick maintenance response times when repairs are needed. The property itself is attractive and well-amenitized. However, serious cracks have emerged: undisclosed monthly fees ($63 trash, $45 lock/AC, plus random charges of $44–$70), persistent maintenance backlog (power outages, slow hot water, failing repairs), car theft from the lot, and complaints about cleanliness neglect. The pet-friendly model draws noise complaints and thin walls amplify neighbor activity. For the price, reviewers expect better upkeep and transparency on charges. Staff responsiveness stands out-Devin's tech team answered a work order in four minutes-but the business's fee structure and property maintenance gaps undercut the experience. Prospective residents should ask specifically about all monthly charges and inspect maintenance records before signing.

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Addison Medical Center Apartments

#50

66

Addison Medical Center Apartments

3.9(252)✓ Google-verifiedPublishes prices

Long-term residents praise the spacious, modern units, excellent property managers like Bella and Mishalei, and quick maintenance turnarounds. However, persistent security lapses dominate complaints: broken gates allowing theft, stolen vehicles, vandalized cars, and stolen tires. Move-out fees are controversial; residents report unclear charges, lack of detailed breakdowns, and aggressive collection practices. First impressions vary sharply depending on staff. Roel and Mishalei create welcoming tours; front desk staff (Alyssa, Alisa) are phone-focused and dismissive. Common frustrations include dirty common areas, outdated carpets, office communication barriers, and one documented case of inappropriate conduct by a maintenance worker.

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The Camaron Townhomes

#51

66

The Camaron Townhomes

4.0(162)✓ Google-verified

Staff stars like Katherine and Daniel earn consistent praise for friendliness and quick fixes, and many long-term residents call the grounds peaceful and the townhomes spacious. Yet newer tenants battle months-long waits for basic repairs, unaddressed pest infestations, and communication gaps that leave renters frustrated. The gap between initial goodwill and follow-through is the core complaint. Water damage in garages, air conditioning failures in summer heat, and neighbor noise after 10 p.m. push some residents to regret their choice. Maintenance backlogs and understaffing appear chronic, and management's impatience when tenants ask for status updates undermines the welcoming first impression.

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The Granite at Tuscany Hills

#52

66

The Granite at Tuscany Hills

4.0(140)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance crew and office staff by name, especially for pet care and weekend availability. Structural problems (water damage, mold, roof leaks) and security failures (broken mailboxes, towing confusion) create serious frustration, with management dismissive of tenants' concerns. The low price and friendly personalities keep some happy; safety and building quality issues drive others away.

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Windbury Apartments

#53

76

Windbury Apartments

4.2(488)✓ Google-verified

Maintenance and management shine here, with residents regularly naming Daniel, Anthony, Josie, and Brooke for genuine, fast help. The grounds stay clean, tenants report fast repairs, and move-ins run smoothly. One recent complaint flags the leasing office as unprofessional and dismissive toward non-English speakers, and staff tone varies sharply depending on who you encounter. The gap between maintenance quality and office conduct stands out. While the business offers furnished units, pet options, and 24-hour emergency service, newcomers should expect reliability from technical staff but may hit friction at the desk. The raffle incentive for five-star reviews also raised a red flag for one reviewer.

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Lirio

#54

70

Lirio

4.2(349)✓ Google-verifiedPublishes prices

Staff earn consistent praise for warmth and helpfulness during leasing and maintenance calls, with Greg, Hilda, Jessica, and others named as standouts. The property is clean, well-maintained grounds appeal to many, and amenities draw positive comment. However, sharp move-out fees (over $1,000 reported) blindside departing residents, gate failures persist, pest control is mandatory but only arrives on request, and maintenance speed is inconsistent. One long-term resident's detailed account highlights broken security gates, package theft, and management dismissiveness after move-out. The complex has undergone renovations but these triggered pest problems and disruptive noise in occupied units.

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Siena on Sonterra

#55

65

Siena on Sonterra

4.0(133)✓ Google-verified

Strong maintenance and leasing teams have built loyalty among long-term residents, with same-day repairs and genuine personal attention from staff like Kristina, Destiny, Xavier, and Ben. Recent management changes have soured the experience for some, with complaints about enforcement gaps (illegal garage businesses, inconsistent parking rules), poor response to complaints, and payment handling failures that sent residents to collections. The complex itself is quiet and pet-friendly, with amenities including a dog park and clubhouse, located near shopping and hospitals. Residents consistently praise the maintenance crew and certain office staff. However, parking chaos and the perception of declining management responsiveness have prompted some to consider leaving once their lease ends.

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The Alto

#56

66

The Alto

3.8(86)✓ Google-verified

Most residents praise Eric and the management team for their responsiveness and genuine care, describing a clean, quiet community where maintenance arrives promptly and staff host community events. Tenants love the spacious townhomes with wraparound balconies and the convenient northwest location. However, some report persistent pool closures without notice, inconsistent unit updates, and isolated water pressure problems in their kitchens and laundry. The newer management (as of late 2024) has earned high marks for communication and 48-hour inspection notices, a shift from rushed scheduling under previous ownership. Repeat renters cite strong tenant relationships and community building. Complaints cluster around pool maintenance and unit condition upon move-in; these issues appear isolated rather than property-wide but create friction for affected residents.

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Kenzie Park Apartments

#57

66

Kenzie Park Apartments

3.9(167)✓ Google-verified

Most residents experience a well-maintained, quiet complex with standout leasing and maintenance staff, particularly Jennifer and Gene, who deliver swift service. However, chronic stray cat infestations and flea issues, combined with unreliable trash pickup and last-minute fee surprises at lease end, undermine the appeal for pet owners and cost-conscious renters.

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Villas at Medical Center

#58

66

Villas at Medical Center

3.3(189)✓ Google-verified

Most residents report a pleasant stay marked by quick maintenance responses and genuinely attentive staff who handle requests within a day. The property itself stays clean, the grounds quiet, and amenities like the pool, gym, and dog park are well-kept. A small but vocal group encountered cold behavior during tours or lease signings, with leasing agents appearing uninterested. When staff members like Melissa, Norma, or Rebecca are engaged, residents praise them profusely; when they are not, the entire first impression sours.

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Abode

#59

60

Abode

3.7(79)✓ Google-verified

Strong five-star reviews from roughly four months ago and earlier praised Joe and the maintenance team Oscar for going above and beyond, creating a safe and welcoming community that felt like home. The property has recently declined sharply following a management transition: the leasing office has been closed, residents report overflowing dumpsters and a stagnant green pool, and payment flexibility has been stripped away, leaving residents frustrated after years of loyalty. Current sentiment hinges on whether new management can reverse course or whether the property continues deteriorating. Those who knew the community under Joe's tenure describe it as having been exceptional; recent arrivals may be unaware of what it was, or already disappointed by what they find.

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Frame Med Center

#60

69

Frame Med Center

4.3(127)✓ Google-verified

Maintenance staff, especially Alberto and Adrian, earn consistent praise for speed and professionalism, and many residents feel safe in the community. However, recurring complaints about water damage during rain, poor office communication despite responsive repair crews, and surprise fees overshadow these strengths for significant number of residents. New-build townhomes show serious construction issues including drainage problems, window leaks, sewage overflow, and HVAC problems that management has not fully resolved. Several residents report management's verbal abuse and failure to address requests, and dispute unclear fees for facilities residents believe are included.

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Hill Country Villas

#61

60

Hill Country Villas

3.5(259)✓ Google-verified

Half the reviews praise the spacious layout and helpful maintenance workers like Mike and Jesse, especially when contacted directly. The other half describe months-long repair delays, a single shared maintenance person, widespread pest and water damage, neglected grounds, and a current manager (Katrina) who residents say ignores requests and uses delay tactics. A property manager change around four months ago created a sharp divide: older reviews under Jenn were consistently positive, recent ones under new management are predominantly negative. The complex has decent bones but is understaffed and currently struggling with responsiveness. The maintenance crew, particularly Mike Garcia and Jesse, earn praise for professionalism and speed when engaged directly. However, residents report they lack basic tools and are overwhelmed by the workload. Management has refused lease copies, ignored pest control complaints, failed to address water infiltration and structural issues documented by the city, and posted eviction notices without attempting to work with tenants. The property sits near SeaWorld on the Far West Side; the location itself is considered a strength.

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The Hills on Huebner

#62

60

The Hills on Huebner

3.8(55)✓ Google-verifiedPublishes prices

Residents either praise staff warmth and maintenance responsiveness or condemn neglected pest control and repair delays spanning months. Jose's name appears repeatedly for fast AC fixes, yet others report rotten wood harboring ants, roaches, and rats despite cleaning. Long-tenants note affordable, safe living; newer complaints detail unresolved water heater outages, inadequate towing protocols, and inaccessible grounds. Quality of care varies sharply. The office builds genuine relationships with loyal residents, and some work orders finish promptly. But serious infrastructure issues-ceiling damage left unfixed after contractor work, mold-prone wood, pest infestations-suggest maintenance prioritizes quick fixes over root causes. Towing disputes and poor record-keeping undermine trust.

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Valencia at Medical

#63

59

Valencia at Medical

3.4(371)✓ Google-verified

When things work, residents enjoy clean apartments, quick fixes, and Patricia's personal attention at the leasing office. The quiet community and amenities draw positive notes. But a persistent subset report months-long waits on critical repairs (air conditioning, plumbing, appliances), roach infestations, mold, and little accountability when emergencies occur, raising serious questions about whether management matches the positive front-office experience.

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Boardwalk Med Center Apartments

#64

64

Boardwalk Med Center Apartments

4.0(276)✓ Google-verifiedPublishes prices

Many residents praise quick maintenance turnaround and helpful staff, particularly Amber in leasing. The property offers nice amenities and spacious layouts, with a comfortable feel for year-long residents. However, repeated complaints about roaches, mold, water damage safety hazards, and aggressive move-out fees tell a different story. Renters also report rising annual increases and enforcement of strict rules; security concerns include car break-ins and stolen packages, despite gated status.

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Alon at Castle Hills

#65

68

Alon at Castle Hills

4.0(259)✓ Google-verified

Staff earn consistent praise for professionalism and responsiveness, and recent management changes have brought renewed attention to property care. However, residents flag significant concerns: advertised rent masks hidden charges (wifi, trash fees pushing actual costs $300+ higher), smoke leaks into units without action, pest sightings in common areas, and noise complaints that go unaddressed despite multiple reports. New management shows promise on maintenance and grounds upkeep. Staff members like Hilario, Freedy, Aunna, and Adrian are named as standouts. The property appeals to those seeking a second chance on rental applications. Scope for improvement remains on policy enforcement, hidden cost transparency, and noise management.

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Valencia Lofts

#66

59

Valencia Lofts

3.2(188)✓ Google-verified

Valencia Lofts offers affordable loft apartments on the Far West Side with modern finishes and resident praise for certain staff members and maintenance speed. However, reviews divide sharply: pest problems (roaches, mildew) recur across years, management quality swings based on individual staff, and security gaps leave cars vulnerable to break-ins, with only one garage option requiring extra rent.

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The Vintage

#67

68

The Vintage

4.1(75)✓ Google-verified

Long-term residents consistently praise responsive maintenance and a genuinely engaged office team who handle requests quickly and treat tenants like family. Staff like James (maintenance supervisor), Nick (leasing), and Megan stand out for going extra yards. Security, parking garages, and gated access draw strong appreciation, especially from Medical Center workers. Newer or dissatisfied visitors paint a sharper picture: worn carpets, damaged baseboards and cabinets, a cramped gym, and a neglected pool undercut the "luxury" branding. Some cite gnats as an unaddressed pest issue. The core tension is one of aging infrastructure marketed at luxury prices.

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Laurel Glen

#68

67

Laurel Glen

3.9(91)✓ Google-verified

Laurel Glen earns strong marks for management responsiveness, especially leasing staff Vanessa and Brianna who guide applicants through paperwork and move-in with patience and care. Residents report quick maintenance turnaround and well-maintained interiors, though sound carries between walls and roach treatment remains ongoing in some units. The property offers affordable rent in a controlled income-restricted complex with a pool, fitness center, business office, and washer-dryer hookups. Noise complaints and neighbor respect (particularly pet waste) are the trade-offs at this price point, but long-term residents note the value outweighs the friction.

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Sundance Apartment Homes

#69

58

Sundance Apartment Homes

3.3(154)✓ Google-verified

Sundance draws sharply split reviews. Longer-term residents praise maintenance crew responsiveness and recent upgrades, while newer or departing tenants report rude office staff, unresolved maintenance (AC, roof leaks, appliances) dragging on months, and pest issues. The property manager DeAiron and maintenance team earn loyalty, but upper management's spending limits and leasing office conduct create frustration. A disabled senior notes Chance and Ronnie provide immediate help; another resident saw 10-minute maintenance response times post-renovation. Conversely, tenants report months-long waits for AC repairs, toilet leaks, and broken ovens met with dismissal from office staff. Cultural disrespect during disputes has been reported.

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The Sterling at Oak Hills

#70

67

The Sterling at Oak Hills

4.0(306)✓ Google-verified

Tour-goers consistently praise leasing staff like Sunny and Kayla for patience and knowledge, and residents enjoy the fitness center and pool. However, long-term residents report a sharp decline since management changed: amenities sit uncleaned for weeks, gym access was suspended without notice, gates fail to secure cars, and management ignores requests for days. Lease-end fees appear with no warning months after move-out; residents pay for pest control and valet trash that don't arrive as promised.

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Axis Hamilton

#71

67

Axis Hamilton

3.9(190)✓ Google-verified

Axis Hamilton delivers genuine strengths in staffing and maintenance responsiveness, with residents naming Dan, Jared, and Maria for smooth leasing and rapid repair work. The community feels peaceful and well kept. However, persistent roach problems across all three buildings demand biweekly spraying, units sometimes arrive dirty or infested, elevators have gone out for months, and departing residents report surprise charges that feel predatory. The gap between the marketed property and lived experience is the core frustration. Strong management personalities drive satisfaction among those who have good luck with units, but pest control and move-out practices remain serious friction points. Proximity to hospitals and the gated park appeal to working professionals, yet the pest issue and fee disputes deter longer stays.

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Vivid Apartments

#72

65

Vivid Apartments

4.1(117)✓ Google-verified

Early visits and leasing experiences earn consistent praise for staff like Jovie, Patty, and maintenance worker Jesse, who resolve requests same-day and guide new residents through paperwork with warmth. Long-term residents report a sharp decline after key staff left, citing a filthy laundromat, broken machines, repeated pest problems despite paid services, no camera coverage for vehicle theft and tagging, and poor noise enforcement that leaves late-night disruptions unaddressed. The pool sat closed for months over summer maintenance yet remained visibly dirty when reopened. Pest control requires opt-in despite shared infestations, and residents skip their scheduled service windows. Office attitudes turned dismissive on exit, refusing to provide rental history without 60-day notice despite having received notice. Early impression does not hold past a few months.

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Christian Village Retirement

#73

72 low data

Christian Village Retirement

4.5(61)✓ Google-verified

Most residents praise the welcoming atmosphere, regular social events, and on-site services like van shopping trips. Housekeeping lapses and worn interiors draw concern from some.

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Sapphire Apartments

#74

72

Sapphire Apartments

4.0(277)✓ Google-verifiedPublishes prices

Sapphire builds trust by treating people with dignity, especially those rejected elsewhere for credit issues or rental history problems. Staff-notably Sabrina, Gina, and Jennifer-routinely guide renters through approvals in hours rather than days and follow through on maintenance quickly. The community feels quiet and family-friendly to many residents. Yet pest control lapses and billing disputes over move-out charges undercut the experience for a vocal minority, and one long-term resident cited declining standards after management turnover.

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Hidden Lake Apartments

#75

66

Hidden Lake Apartments

3.9(304)✓ Google-verified

Hidden Lake sits on attractive grounds near shopping and UTSA, and residents once praised quick maintenance fixes. That standard has fallen sharply over the last 1.5 to 2 years. Broken gates stay unfixed for months, maintenance backlogs stretch into weeks, and the office rarely answers phones or emails despite repeated attempts to reach them. Residents report water intrusion, mold, pest infestations, and neglected amenities. A long-term tenant of a decade noted the shift from 48-hour turnarounds to a month without response. The community manager is valued, but management and parent company BH Management are largely unreachable once you sign the lease.

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Maxwell Townhomes

#76

57

Maxwell Townhomes

3.3(414)✓ Google-verified

Leasing staff like Claudia earn consistent praise for patience and helpfulness, and early tenant experiences often highlight clean apartments and timely small repairs. Yet the glowing first impressions mask serious problems: multiple residents report HVAC units broken for months with maintenance requests closed without fixing them, black mold violations, abandoned parking lot cars creating scarcity despite a $40 monthly fee, negligent noise enforcement, and electricity bills doubling. Tenants cite Texas Property Code breaches and habitability standards ignored. The property struggles with aging infrastructure and staffing strain. Office friendliness fades after move-in. Management collects fees and rents promptly but becomes evasive or dismissive when repairs demand real investment. For those entering mid-lease or facing infrastructure failures, response times collapse and tenant grievances go unaddressed for months.

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Harlan at Med Center

#77

60

Harlan at Med Center

3.9(55)✓ Google-verifiedPublishes prices

Half the reviews celebrate the newly renovated spaces, welcoming staff like Daisy and Carlos, and clean common areas; the other half report serious move-in surprises (broken AC, pest infestations) and weeks-long waits for fixes, with some alleging management closes work orders without actually completing repairs. Reviewers praise specific team members by name for their responsiveness, and the property itself looks fresh. Yet those who encountered problems faced unresponsive management, hidden defects at lease signing, and persistent pest issues (raccoons in walls, roaches) that management has not resolved. The gap between best and worst experiences appears tied to whether a resident hit a problem during their tenancy.

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Monteverde

#78

65

Monteverde

4.6(14)✓ Google-verified

A new luxury community on the Far West Side with consistently praised amenities, a dog park, fitness center, and pool. Staff like Sierra are repeatedly noted for warmth and attentiveness; maintenance responds quickly to requests. One applicant faced a dismissive tour and steep approval barriers, including a $1,350 third-party guarantor fee plus $2,300 upfront costs, totaling roughly $4,000 to secure a one-bedroom. The experience gap between tours suggests inconsistency when preferred staff are unavailable.

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Wolfe Run Apartments

#79

65

Wolfe Run Apartments

4.0(119)✓ Google-verified

Wolfe Run draws strong praise for its leasing team and grounds upkeep. Residents highlight responsive maintenance and a peaceful community atmosphere. The real friction comes from pest infestations that persist despite spraying, temperature control failures in showers and AC units, and instances where staff entered units without clear notice or boundary respect. Management appears responsive during the sign-up process but falters on follow-through for ongoing repairs. Water and climate control problems stretch for months with minimal resolution, and accountability is a flashpoint when residents raise concerns. The complex suits people willing to overlook infrastructure hiccups in exchange for attentive leasing staff and a genuinely maintained exterior.

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Aspire Roxbury

#80

71

Aspire Roxbury

4.0(141)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team's speed and named staff members' genuine care, along with the property's cleanliness and quiet atmosphere. Community longevity is common, with some tenants reporting 14+ years. Complaints centre on valet availability gaps and parking lot security concerns, though the latter remain isolated incidents.

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Ashley Oaks

#81

60

Ashley Oaks

3.6(313)✓ Google-verifiedPublishes prices

Residents praise specific staff members, especially office team Irma and Sylvia and maintenance worker Patrick, for genuine help and quick responses. However, move-out billing disputes, broken infrastructure, and inconsistent professionalism overshadow these bright spots. Multiple tenants report unverified charges sent to collections, pest problems, and maintenance gaps that left apartments unhealthy or insecure. The dog park and pools draw families, and quiet neighbors feature in positive reviews. Yet the complex struggles with gate malfunctions, ground cleanliness, and accountability. Long-term residents report the property has declined, and newer residents cite collections practices and leasing discrepancies that feel deceptive. Staff quality appears highly dependent on which person you encounter.

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San Antonio Station Apartments

#82

71

San Antonio Station Apartments

4.3(150)✓ Google-verifiedPublishes prices

Management and maintenance turnovers have sharply divided tenant experience. Recent leadership has invested in lighting, parking enforcement, and rapid repairs, winning praise from those who value the medical district location and low rents. Older units plague residents with roaches, thin floors, and inadequate pest control; some tenants report management resorting to AI-generated responses and selective policy enforcement. Long-term stability remains unclear given past staffing swings. Students and medical professionals are drawn by proximity to UT Health Science Center and affordable rents ($700-$890), but face hidden costs: lease-break fees, disputed move-out charges, and monthly add-on fees. The complex works best for those who can document issues thoroughly and tolerate aging infrastructure while management attempts recovery.

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Hillcreste at Thousand Oaks

#83

60

Hillcreste at Thousand Oaks

3.7(141)✓ Google-verified

Split between frustration and hope. Long-term residents report years of decline: pest control doesn't show, roaches persist despite complaints, the office moved and now nobody answers phones or emails. Work orders take weeks. Yet recent reviews praise new management, responsive maintenance staff (David and Mathew mentioned), and property events like movie nights. Whether this turnaround sticks remains unclear.

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Cielo Apartments

#84

59

Cielo Apartments

3.0(227)✓ Google-verified

Cielo has loyal fans who praise its maintenance team, especially technician Jacinto, and the spacious layout and pet areas. However, serious problems undermine the experience: roaches and mice infest units despite monthly pest control charges, mold lingers untreated, and staff responses range from dismissive to hostile-including accusations of workplace violence. Leasing office calls often go unanswered or are cut short.

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Valor Hill Apartments

#85

63

Valor Hill Apartments

5.0(7)✓ Google-verified

All seven reviews are five-star, with residents praising hands-on management under Ana Rocha and quick maintenance responses from technicians Ajay and Joe. Renovated kitchens, a dog park, fitness center, theater room, and coworking space draw consistent approval, while the community's veteran focus and VA acceptance resonate strongly with residents.

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Spice Creek

#86

65

Spice Creek

3.8(338)✓ Google-verifiedPublishes prices

Staff like Luis, Amber, and Larissa respond quickly to repair requests and move-ins, creating a welcoming environment. However, serious issues persist: roaches, surprise rent hikes buried in fees, and rejected applications despite strong credit. The neighborhood is quiet but past reviews mention noise concerns. Pricing starts at $710 for renovated 1-beds and $915 for 2-beds, with a pet-friendly policy and near a gas station and laundromat. The building quality varies block to block. Choose this place only if maintenance responsiveness matters more than assurance against pests and fee surprises.

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Mira Vista Ranch Apartment Homes

#87

70

Mira Vista Ranch Apartment Homes

3.9(158)✓ Google-verified

Most residents praise the friendly, helpful leasing staff and clean, secure grounds; many note staying for years and recommending the community. However, a persistent mold problem recurs each summer despite maintenance visits, and one resident faced months of delays for a medically necessary first-floor transfer despite prior approval. Staff like Kassandra, Jessica, Natalie, and Debbie are frequently named for their care and professionalism. The property hosts resident events, maintains good security, and keeps grounds tidy. Parking is plentiful, and maintenance generally keeps common areas clear. But moisture handling and accountability on accommodation requests remain weak spots.

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Oxford at Estonia

#88

60

Oxford at Estonia

3.6(126)✓ Google-verifiedPublishes prices

Reviewers consistently praise the front-office team and maintenance responsiveness, often naming staff like Sorina and Holly. The property offers spacious units with wood flooring and amenities; location near highways and services appeals to residents. However, complaints center on structural deterioration, pest problems, and aggressive move-out fees that leave tenants with unexpected charges despite deposits paid.

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Mission at Medical Apartments

#89

59

Mission at Medical Apartments

3.3(231)✓ Google-verifiedPublishes prices

New management and maintenance staff have won over many residents with fast, friendly service and visible improvements to grounds and repairs. However, recent reviews flag ongoing pest issues, green pools, broken laundry, and no hot water, suggesting fixes remain incomplete or inconsistent across units.

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The Hollows

#90

69

The Hollows

3.4(286)✓ Google-verifiedPublishes prices

Staff members like Tee and Madison earn consistent praise for speedy maintenance-often within 24 hours-and genuinely helpful guidance through move-in. Residents describe the complex as affordable, spacious, and quiet, with units that feel clean and homey. Long-term residents and newcomers alike highlight the personal touch: office staff treat people kindly even when language barriers exist, and work requests placed on weekends get addressed by mid-week. The combination of responsive upkeep and genuine care from named team members shapes why many say they feel lucky to live here.

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Canyon Oaks Apartments

#91

59

Canyon Oaks Apartments

3.4(162)✓ Google-verifiedPublishes prices

Residents split starkly: those with quick-resolved issues praise friendly staff and the pet-friendly amenities, but persistent complaints about roach infestations, mold, and prolonged unaddressed repairs paint a troubling picture. Management appears responsive when engaged but inconsistent across units, with some families reporting months-long health hazards despite repeated requests for solutions.

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Trails at Leon Creek Apartment Homes

#92

60

Trails at Leon Creek Apartment Homes

3.7(135)✓ Google-verified

Long-term residents praise the community's cleanliness, spacious floor plans, and especially the reliability of staff like Kristin, Nevaeh, and maintenance crews. Kristin in particular earns consistent recognition for patient, thorough communication on lease transfers and applications. Maintenance typically responds within a day to work orders. Management changes in September 2025 appear to have disrupted operations. Recent complaints center on slow pest-control response, broken gate access (linked to vehicle theft), and inconsistent enforcement of policies. One resident waited three months without a working key fob; another was denied an application fee refund after contradictory income guidance from two staff members. Noise, trash, and unsupervised guests until 3 a.m. have prompted safety concerns.

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Legacy Creekside Apartments

#93

63

Legacy Creekside Apartments

3.8(331)✓ Google-verifiedPublishes prices

Strong performances by individual leasing staff (Crystal, Janette, Janet) and the maintenance crew contrast sharply with systemic failures in management coordination. Residents praise the resort pool and building aesthetics, but multiple one-star reviews from the past four months detail recurring pest infestations, vehicle break-ins, towing errors, and surprise fees despite dirty common areas. Management struggles with internal communication, inconsistent policy enforcement, and follow-up on safety concerns. The business reports more reviews than 87% of San Antonio luxury apartments, yet half centre on habitability and security failures. Staff turnover and gate malfunctions appear ongoing. Those staying long-term report sporadic improvements under new management, though pest control remains inconsistent.

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Signature Ridge Apartments

#94

59

Signature Ridge Apartments

3.4(604)✓ Google-verified

Signature Ridge delivers solid amenities and a generally welcoming community at an affordable price, with many residents praising attentive staff and quick turnarounds on maintenance. However, experiences divide sharply: some report long delays on critical repairs and weak enforcement against noisy neighbors, while others encounter hidden charges and ongoing appliance failures that leave them frustrated despite the cost. Staff like Jorge, Carlos, and Paris stand out for going above and beyond, and the pools, gym, and dog park draw consistent praise. The Northwest Side location near major employers and freeways is a real draw. The core tension is between the complex's promise and inconsistency in delivery, especially around tenant accountability and follow-through.

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Villas of Oak Creste

#95

59

Villas of Oak Creste

3.4(238)✓ Google-verifiedPublishes prices

Residents who work with leasing agents Bri and Laura report smooth check-ins and genuine helpfulness; the property keeps common areas clean and prices remain competitive for the area. However, maintenance remains a serious weak spot: multiple residents describe months-long pest problems, water outages lasting days, and management dismissing complaints as secondary to landscaping work. Staff professionalism varies sharply by person. Lease incentives promised on the website are sometimes not put in writing, leaving residents with broken agreements. The raccoon infestation complaint stands out as the most detailed grievance, documenting structural damage and unresolved noise over months despite repeated requests. For those who land the right leasing agent, move-in is smooth; for those who encounter service issues after signing, response times and follow-through are unreliable.

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The Abbey at Grande Oaks

#96

63

The Abbey at Grande Oaks

3.9(149)✓ Google-verified

The Abbey offers amenities and leasing staff (particularly Devon) draw solid early praise. However, long-term residents report persistent maintenance failures, especially toilets and floods, a chronically broken gate, trash service that skips pickups despite charging $107 monthly, and management that resists repairs and disputes refunds. Noise from nearby Eckert Road, loose security, and vehicles breaking in recur across multiple reviews. The 3.9 rating reflects this: 60% five-star first-time visitors contrast sharply with angry one-star reviews from residents experiencing infrastructure breakdowns and poor follow-up.

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The Bristol

#97

57 low data

The Bristol

4.1(63)✓ Google-verifiedPublishes prices

Strong maintenance and location draw residents, but deposit disputes and office inconsistency create friction. Reviewers praise staff like Ashley and Frankie for prompt repairs and problem-solving; others report difficulty reaching the office, leasing agents who are either very helpful or dismissive, and contested charges at move-out. Pet amenities (stations, waste facilities) appear appreciated but evidence is sparse.

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Timberhill Commons

#98

63

Timberhill Commons

3.7(270)✓ Google-verifiedPublishes prices

Timberhill Commons attracts strong loyalty from many residents who praise the staff's warmth and recent improvements to maintenance and parking. Others report frustration with sudden guest parking charges, inconsistent upkeep since the transition to affordable housing designation, and difficulty reaching the office during maintenance emergencies. The complex offers studios through three-bedroom units starting at $890, with amenities including a pool, fitness center, and pet policies. Maintenance technician Cesar draws specific praise for responsiveness, though complaints suggest office communication remains uneven and some services like pool cleaning have slipped.

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Fountainhead

#99

59

Fountainhead

3.2(362)✓ Google-verified

Fountainhead splits sharply: long-term tenants praise staff warmth, maintenance speed, and value; newer or recent residents report security lapses, slow AC repairs, deposit delays, and unexplained charges. The complex is older (built 1984-1986) and location near I-10 and Medical Center draws diverse residents, but repeated complaints about car break-ins, mail theft, and inconsistent enforcement suggest management struggles with upkeep consistency across the property. Staff names like Danielle, Nancy, and Melissa earned individual praise for professionalism; however, other staff (notably cited as Malisa) drew criticism for coldness. The application process is known to be complex, and recent moves flagged deposit recovery delays of up to five weeks. Pet-friendly status and five pools appeal to families, but grounds maintenance and security monitoring appear uneven depending on location within the complex.

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Cornerstone at Overlook

#100

58

Cornerstone at Overlook

3.0(391)✓ Google-verified

Cornerstone splits sharply: residents with responsive maintenance (Adam, Raul) and Lahana's professionalism report smooth stays and affordable living near The Rim. Others face months-long AC failures, office calls that go unanswered, sudden towing, and pest problems. The complex keeps pools clean but grounds collect trash, and management changes frequently. Move-out fees run high (one resident cited $1,399 for a spotless departure). AC repair times range from same-day to a month. Long-term tenants praise the location and specific staff; newer or struggling residents encounter unresponsive offices and maintenance gaps that violate lease terms.

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The Abbey at Medical Center

#101

62

The Abbey at Medical Center

3.7(331)✓ Google-verified

Staff like Esmeralda, Alexandra, and Oscar earn repeated praise for going the extra mile on leasing, tours, and repairs. Yet that service is inconsistent: several tenants report months-long waits for fixes, repeated failed AC repairs that required emergency room visits in summer heat, and office communication that drops off entirely through email or the resident app. Grounds appear well-kept overall, but water drainage problems flood first-floor units, pest control fails to stop fruit flies and raccoons, and one renter's tires were stolen with no camera footage available. The 3.7-star rating reflects a stark split: tenants either land a helpful staff member early on and stay three years, or they hit maintenance backlogs and management indifference that push them to hire lawyers or break leases early.

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Avistar on the Blvd

#102

57

Avistar on the Blvd

3.2(185)✓ Google-verified

Leasing staff earn consistent praise for friendliness and help during move-in, and affordable pricing draws budget-conscious renters. However, maintenance failures dominate: widespread cockroach infestations, recurring water leaks, mold problems, broken infrastructure like gate locks, and frequent water shutoffs frustrate long-term residents. Several recent reviews detail management unresponsiveness to certified maintenance requests and alleged retaliation after complaints to city code compliance; others report unexpected move-out debt sent to collections without notice. Staff names (Tim, Theresa, Alice, Frank) appear in reviews with mixed results: leasing staff praised, maintenance praised when reachable, but office management accused of ignoring health hazards and deliberately covering mold. This property suits temporary, budget-focused renters who can tolerate unresolved maintenance; those needing reliable upkeep or planning to stay long-term should consider alternatives.

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The Fredd

#103

59

The Fredd

3.4(331)✓ Google-verified

Fredd splits sharply: half its reviews are five-star, praising quick maintenance and courteous staff, while the other half are one or two stars, citing chronic AC leaks, delayed major repairs, and management unresponsiveness. Pet-friendly amenities and spacious layouts appeal to residents, but serious infrastructure problems (water damage, roach infestation, non-functional utilities) left unresolved for weeks undermine the experience.

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Highland Ridge

#104

57

Highland Ridge

3.2(460)✓ Google-verified

Staff members Amy, Lexy, Paris, Emili, Emily, and Gaby earn consistent five-star praise for patience and helpfulness. The new management team has visibly improved grounds maintenance and addressed pricing concerns, a shift reviewers appreciate after years of neglect under previous operators. Yet the facility remains hamstrung by systemic failures: maintenance requests languish unresolved for weeks, AC units fail repeatedly and stay broken for months, water damage and ceiling leaks go unfixed despite urgent reports, and cockroach infestations persist despite resident complaints. Thin walls transmit neighbor noise painfully, and surprise bills of $900+ for cleaning fees shock departing tenants. The pool sat dirty and rarely open last summer.

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Pearl Park

#105

59

Pearl Park

3.4(164)✓ Google-verified

Residents split sharply on Pearl Park. Those with good experiences praise staff like Wilmuir and Mario for prompt repairs, celebrate free food trucks and holiday events, and feel genuinely safe. Others describe a nightmare of repeated leaks, mold, roach infestations that arrived in appliances, water shutoffs, and units nothing like listings. One parent with immunocompromised children had to discard furniture due to pest severity. The property seems inconsistent: recent management changes brought visible improvements to some, yet maintenance problems persist for others months into tenancy. Staff responsiveness appears to turn on timing and individual staff member. The application process sometimes falters (unreturned fees, disputed background checks). Maintenance crews work quickly when they engage, but mold and pest issues suggest systemic building or supply issues management hasn't solved.

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Timber Ridge Apartments

#106

58

Timber Ridge Apartments

3.5(124)✓ Google-verified

Staff like Cathy, Becky, and Rodrigo earn consistent praise for helpfulness and responsiveness, and the property offers quiet units with good amenities at affordable rates. However, a large group of recent reviewers report ongoing pest infestations (roaches, fleas, ants), slow management action, AC system failures, and weak enforcement of lease rules around noise and smoking from neighbors.

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City Crest Apartments

#107

58

City Crest Apartments

3.2(202)✓ Google-verifiedPublishes prices

City Crest divides sharply: residents praise staff like Sabrina and recent manager Adrian for responsiveness and the quiet location near shops and I-10, but others report constant noise from dogs, recurring maintenance failures, aggressive management, and persistent roach problems. A recent management shift has improved work order speed, yet complaints about pool neglect and unresolved pests persist alongside praise for pet-friendliness and affordable pricing within the complex.

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Whispering Creek Villas Apartment Homes

#108

67

Whispering Creek Villas Apartment Homes

4.0(232)✓ Google-verifiedPublishes prices

Whispering Creek draws strong praise for leasing staff responsiveness, particularly agent Aerial, and upkeep when things work. Yet long-resident frustration centers on inconsistent maintenance (washer/dryer left unfixed for weeks), surprise water shutoffs without notice, and ground conditions that turn muddy after rain. Pest complaints and limited emergency support on nights and weekends paint a picture of good people trying to manage a property sliding into neglect.

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Residences at Medical Apartments

#109

61

Residences at Medical Apartments

3.7(315)✓ Google-verified

Tenants with long tenure or recent staff changes report caring management and reliable maintenance teams, naming José, Leonard, Tye, Jacob, Lisa, Mandy, and Ryan. However, newer residents face significant pest problems, mold, unrepaired appliances, and confusing water charges; several cite weeks-long delays in addressing cockroaches and rodents, unanswered repair requests, and poor communication during construction disruptions.

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Copper Mill Apartments

#110

58

Copper Mill Apartments

3.4(382)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for patience and attentiveness, with Jeannette, Jessica, and Mariah named repeatedly for smoothing move-ins. Ongoing unit problems-broken AC, water leaks, mold, pests-frustrate residents; maintenance closes tickets without completing fixes, and renters report unexpected charges and towing policies never clearly explained upfront. The complex sits in a polarizing spot: newer tenants highlight friendly service and affordable pricing, while longer-term residents describe deteriorating conditions and management dismissiveness toward repair requests. Parking lacks adequate cameras and security, leaving vehicles vulnerable to theft and break-ins.

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The Richland Apartments

#111

57

The Richland Apartments

3.3(102)✓ Google-verified

Half the reviews praise staff (especially Roger) for responsiveness and a calm, safe setting, backed up by quick maintenance and appealing grounds. The other half cite serious drawbacks: roaches, bugs, pool downtime, and dirty units on arrival that weren't addressed fairly, leaving some residents handling pest and cleaning problems on their own.

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Forest Oaks Apartments

#112

60

Forest Oaks Apartments

3.5(185)✓ Google-verified

Staff changes have dramatically split resident experience here. Recent reviews celebrate manager Angie, Crystal, and leasing agent Karla for professionalism, responsiveness, and care; maintenance under Armando resolves issues quickly, and the amenities (two pools, 24-hour gym, playground) appeal to families. However, major complaints from the same period allege a newer manager ignored work orders, tolerated office misconduct, and failed to deliver promised units, leaving tenants in roach-infested, moldy apartments with broken fixtures. The contrast suggests operational inconsistency tied to staffing turnover. One reviewer explicitly warned against trusting five-star reviews as potentially from staff or family. Court action has been filed over uninhabitable conditions and lease disputes. Repairs span months while tenants remain in hazardous units. This is not a simple quality issue but a trust and accountability problem that depends heavily on which manager and team you encounter.

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Liberty Ridge Apartments

#113

56

Liberty Ridge Apartments

3.8(30)✓ Google-verified

Long-term residents praise Liberty Ridge for its peaceful setting and responsive staff, particularly Jennifer's customer service. However, recurring complaints about roaches, poor plumbing, thin walls, and aggressive fee structures (pet registration charges of $60 plus $50 monthly pet rent) significantly undermine the experience and deter prospective tenants.

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Westchase Apartments

#114

60

Westchase Apartments

3.6(115)✓ Google-verified

Long-term residents and newcomers alike report responsive maintenance staff (especially Beth, Mike, Virginia, and Priscilla) and low rents that make the complex attractive. However, a vocal minority describe years of unresolved problems: broken gates exposing the property to theft, standing water and filth in common areas, slow repairs to structural issues (loose stairs, patio doors, siding), and frustration that management enforces tenant rules aggressively while neglecting its own maintenance obligations.

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Vara Westover Hills

#115

59

Vara Westover Hills

3.4(336)✓ Google-verified

Strong leasing experience under new management, particularly through agent Crystal Garza, with residents praising friendly staff and quick fixes on some issues. However, persistent maintenance failures (AC, appliances, plumbing), cockroach infestations, unresponsive phones, and billing confusion undermine confidence. The gap between five-star and one-star reviews suggests inconsistent service delivery across units and staff. Quality of care appears tied to individual staff members rather than systems. Residents report either exceptional attention or complete neglect depending on when they leased and who handled their case. Maintenance emerges as the weak point: emergency fixes work, but chronic problems linger for months, and office communication barriers prevent problem resolution.

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Stonehill at Pipers Creek

#116

59

Stonehill at Pipers Creek

3.3(222)✓ Google-verifiedPublishes prices

Recent five-star reviews highlight friendly staff, weekend maintenance response, and monthly community events that create an engaging living environment. However, older one-star reviews document serious issues: pest infestations, prolonged appliance breakdowns, management indifference to safety concerns, and refusals to release tenants from leases despite military relocation.

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Hearthstone Apartments

#117

56

Hearthstone Apartments

3.6(206)✓ Google-verifiedPublishes prices

Staff like Alexis draw strong praise during tours, but residents report a stark divide between promise and reality. Widespread complaints span three-month maintenance delays, roaches despite repeated pest control, unpermitted lease changes sent to collections, water bills triple the normal rate, and six manager changes in one year. The pool and fitness center exist, but ongoing mold concealment, wildlife issues, and poor conflict resolution dominate lived experience.

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District at Medical Center

#118

65

District at Medical Center

3.8(287)✓ Google-verified

Residents split on the District at Medical Center. Luis, Joe, Liz, Kristian and other staff earn consistent praise for quick work order response and helpful service. Yet serious gaps emerge: turf and gym maintenance lag badly; noise enforcement fails despite complaints; management paperwork is slow and confusing; parking enforcement and late fees feel punitive. Recent management shifts appear to have improved some aspects, but core issues around accountability and amenity upkeep remain unresolved.

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Parkside Apartments

#119

59

Parkside Apartments

3.0(191)✓ Google-verified

New management (Jesus, Inez, Lauren) has won over residents with bilingual communication and hands-on responsiveness to maintenance calls. Pool and amenities draw praise when operational. However, the property struggles with persistent plumbing failures, flooding, mold, roaches, and delayed repairs on critical systems. Water shutdowns without notice and move-in unit conditions falling short of promises frustrate long-term residents. Recent five-star reviews suggest visible improvements; older complaints point to chronic infrastructure neglect under previous owners. Staff effort to turn things around is evident, but structural problems (leaks, pest control, water reliability) remain the core issue. Residents weighing affordability against months-long repair timelines should factor in the property's documented maintenance track record.

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Broadstone Medical

#120

59

Broadstone Medical

3.2(181)✓ Google-verified

Most recent visitors praise specific staff members (Daniela, Jordan, Scott) for warmth and quick problem-solving, with amenities and the Medical Center location noted as genuine pluses. Older reviews detail serious maintenance failures, black mold, unresponsive office handling, and tenant evictions. The gap between five-star praise and one-star housing-quality complaints is stark, suggesting either real changes in management or very different resident experiences depending on timing and unit assignment. Pet owners should know that dog-waste disputes among residents have led to neighbor conflicts. The property markets itself as welcoming and responsive, yet some tenants report contract changes without notice and withheld deposits after departures.

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Knoll Crest Apartment

#121

59

Knoll Crest Apartment

3.3(367)✓ Google-verifiedPublishes prices

Life at Knoll Crest is marked by sharp contrasts. Some residents praise staff responsiveness, competitive rates, and a welcoming community atmosphere with food truck events. Others report persistent roach problems despite pest control fees, months-long AC outages in Texas heat, water shutoffs during work hours, and an office that rarely answers calls or emails even after code compliance visits. Tenants document property neglect alongside friendly neighbors. New management changes appear frequent. When maintenance arrives, it can be prompt (same-day AC fixes cited), but many describe temporary band-aid repairs that fail within weeks. The gap between move-in promises and actual upkeep leaves vulnerable renters-families, those with health conditions, pet owners-frustrated and sometimes in legal disputes over conditions that code compliance repeatedly inspects.

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Callaghan Heights Apartments

#122

54

Callaghan Heights Apartments

4.1(17)✓ Google-verified

Sylvia, the apartment manager, earns consistent praise for flexibility with new tenants and fast approvals. However, several residents report serious maintenance failures, including water damage, mold, and roaches, alongside charges for pest control that allegedly goes unprovided and utility fees residents consider inflated.

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The Arboretum Apartments

#123

59

The Arboretum Apartments

3.6(108)✓ Google-verified

Five-star reviews highlight speedy maintenance, responsive leasing staff (Alexander and Tara specifically), and a quiet, well-maintained community where residents feel supported. One and two-star reviews paint a starkly different picture: management unresponsiveness to serious complaints, cosmetic repairs that fail, fixtures deteriorating after years without replacement, and reports of aggressive or dismissive conduct by staff members. Recent complaints include unpaid-rent accusations sent despite timely payment and a fire safety issue handled negligently. Long-term residents report a steep decline since ownership and management changes. Newer residents with quick tour experiences praise the leasing process; those with problems beyond the first months describe weeks-long waits for fixes, safety concerns left unaddressed, and complaints that go unresolved. The split between honeymoon-period five-stars and later-stage one/two-stars suggests strong first impressions mask systemic issues with ongoing maintenance and dispute resolution.

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Majestic Ranch Apartments

#124

64

Majestic Ranch Apartments

4.0(165)✓ Google-verified

Michael, the maintenance specialist, earns consistent praise for arriving within hours of urgent AC and appliance calls and finishing jobs thoroughly. However, the office runs hot and cold: some applicants praise initial friendliness, while others report rudeness, dropped calls, and weeks of silence on applications. Current residents gripe about roach issues, strict parking rules with frequent tows, deposit clawbacks, and dark brown 80s-era interiors that clash with the building's hacienda exterior. Residents who bond with staff stay loyal; those who tangle with the office or encounter pest and design letdowns leave frustrated. The split between five-star (67%) and one-to-two-star reviews (22%) reflects whether your experience hinges on getting Michael for maintenance or navigating an inconsistent front desk.

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Oaks of Northgate Apartment Homes

#125

58

Oaks of Northgate Apartment Homes

3.4(153)✓ Google-verified

Staff and maintenance earn consistent praise for speed and friendliness, and a few residents rave about cleanliness and value. However, chronic issues undermine the experience: plumbing failures, mold, pest invasions (roaches, crickets, bedbugs), neglected grounds, and security gaps. Long-term residents report management has declined since renovations began; newer residents may have better luck.

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Trailside Apartments

#126

55

Trailside Apartments

3.4(194)✓ Google-verifiedPublishes prices

Trailside's appeal rests entirely on a handful of staff members, notably Kathy, whose warmth during tours and leasing occasionally salvages an otherwise troubled experience. Beyond that moment, residents encounter years of broken promises: mold and water damage go unrepaired for months, AC fails mid-summer, maintenance claims are closed without action, deposits vanish without explanation, and management responds to complaints with eye-rolls and insults rather than solutions. One tenant suffered hives from black mold; another waited three months for a broken bathroom and peeling walls to be fixed. The property itself looks fine from the street and appeals to dog owners, but move-in readiness is unreliable. Leasing agents have misrepresented floor plans, changed amenities after signing, and demanded unexpected full deposits despite prior agreements. Internet gets shut off but bills keep coming. Doors kicked in by previous tenants stay broken through multiple work requests. Residents who stick it out sometimes see timely fixes, but the default is neglect and a management structure that appears indifferent to complaints.

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Vintage at Oak Hill

#127

51

Vintage at Oak Hill

3.4(88)✓ Google-verified

Leasing agents here earn consistent praise for patience and attentiveness, but residents report pervasive maintenance failures and aggressive billing. Reviewers describe monthly pest charges despite ongoing roach infestations, frequent water outages, and broken laundry equipment. Several report racial discrimination, car theft without recovery help, and substantial fines for minor rule violations or items kept on balconies.

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Renata on Fredericksburg Apartments

#128

63

Renata on Fredericksburg Apartments

3.8(480)✓ Google-verified

Staff standouts like Dee Bosier and leasing agents Ariel and Julissa earn consistent five-star praise for care and communication. But the community struggles: residents report AC failures left unaddressed for days, structural problems (roof leaks, failing doors, mold), unfixed maintenance requests lingering for months, and management that rarely responds to direct contact. Newer management has improved some areas, yet maintenance remains unreliable and units often fall short of tour expectations.

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The Branch at Medical Center

#129

58

The Branch at Medical Center

3.3(178)✓ Google-verified

Leasing staff, especially Scott and Joana, consistently deliver knowledgeable and welcoming service that makes new residents feel valued. However, this goodwill dissolves once residents move in: maintenance backlogs span weeks, air conditioning fails repeatedly during summer heat, hot water goes missing, roaches and other pests are widespread, and the office deflects responsibility between departments. Specific failures stack up: a resident had no hot shower for a month with a gaping wall hole, another waited two weeks for AC repair in 90-100 degree heat, a third found the fitness center flooded and unusable, and long-term residents report roof leaks, damaged plumbing, overflowing dumpsters, and water cuts without notice. The gap between the sales pitch and daily living conditions is severe.

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The Retreat at Medical Center

#130

63

The Retreat at Medical Center

3.7(293)✓ Google-verifiedPublishes prices

Staff like Jose and Margaret earn consistent praise for responsiveness and making the leasing process smooth. Long-term residents report feeling at home. However, a sharp split emerges: many reviewers report cockroach infestations that persist despite pest control visits, water leaks, and slow maintenance fixes. Others credit quick repairs and professionalism. Some maintenance work is marked complete without solving the problem. Units are spacious and affordable for their location near the Medical Center, but reviewers flag outdated interiors, paint-over-dirty surfaces, paper-thin walls, and unsupervised children creating disruption. Tenants consistently mention the low price as a tradeoff for these conditions. For those who connect with office staff and avoid pest-affected units, the experience is positive. Those facing sanitation or maintenance failures report feeling abandoned.

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The Connally Apartments

#131

62

The Connally Apartments

3.8(362)✓ Google-verified

Leasing staff create an exceptionally warm first impression; Lydia and Jessica are frequently named as genuine and helpful. Apartments are spacious, units arrive clean, and when maintenance responds, it is swift. However, residents face severe operational gaps: AC and hot water failures lasting months, water bills running $130–$266 monthly, and persistent roach problems despite pest control visits. Management is unresponsive to formal complaints; one resident was denied AC repair due to a past balance while being threatened with eviction. Security is a major concern; mail theft, car towing despite valid permits, and break-ins by homeless individuals occur repeatedly. Move-out disputes result in collection agency referrals without itemized notices. The core conflict is a stark gap between frontline hospitality and backend delivery. Leasing creates genuine excitement; operations disappoint. Repairs that take years to complete, unexplained utility charges, and a combative collections process suggest systemic neglect of tenant welfare and a willingness to pursue debt recovery aggressively rather than resolve underlying problems. Families and long-term residents bear the heaviest burden.

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Auburn Creek Apartments

#132

55

Auburn Creek Apartments

3.3(192)✓ Google-verifiedPublishes prices

Auburn Creek Apartments delivers starkly divided experiences: some families praise responsive maintenance and friendly office staff, while others report severe roach infestations, ignored work orders, and management that fails to enforce lease terms despite collecting pet fees. Billing surprises (unwanted cable charges), equipment breakdowns with price hikes, and a pattern of complaints suggest inconsistent service levels across buildings. The complex advertises pet-friendly amenities but reviewers repeatedly cite management hostility toward animals and a property overrun by strays. While a minority report good stays, the volume of complaints about neglected maintenance requests, safety concerns (theft, harassment), and unresponsive management outweighs positive experiences. Long-term residents describe a revolving-door community where families leave within months.

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Silver Oaks Apartments

#133

54

Silver Oaks Apartments

2.3(278)✓ Google-verified

Silver Oaks delivers affordability and space but struggles with pervasive neglect. Roaches, water damage, and mold plague units despite repeated maintenance requests. Gates remain stuck open, staff are hard to reach, and aging infrastructure deteriorates faster than repairs arrive. A handful of residents praise the rent and individual staff members, but the majority experience a complex where management prioritizes cost-cutting over livability. Pest control visits spray only cursory bursts, leaks are covered with paint rather than fixed, and amenities like pools sit closed for months. Late fees and lease violations go unenforced, while hot water outages and broken utilities catch residents off guard. For those who need ultra-low rent, this may be a last resort; for anyone with other options, the headaches outweigh the savings.

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Medical Center Apartments

#134

58

Medical Center Apartments

3.3(158)✓ Google-verifiedPublishes prices

The complex attracts residents drawn to affordability and location near the Medical Center and local schools, with some praising individual staff members like Janelle, Ana, and Ram for going above and beyond. However, a vocal share report ongoing battles with roaches, slow maintenance (sometimes weeks or months for repairs), and inconsistent service depending on management changes and whether complaints are filed in person versus email or phone. Experiences vary sharply: residents who engage directly with the office tend to report faster resolutions, while those relying on calls or emails describe delays and runaround. Trash pickup lapses and pest control gaps compound frustration. The 52% five-star rating reflects residents satisfied with value and specific staff, but the 41% one/two-star share points to chronic operational issues that deter renewal.

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Amber Hill

#135

54

Amber Hill

2.8(233)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for attentiveness and helpfulness, and management is tackling some repairs. However, widespread complaints about chronic water outages, pervasive roaches despite weekly treatments, unresolved plumbing that floods units with sewage, slow maintenance response, and mold growth create serious health and habitability concerns that dominate the experience.

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Barcelona Lofts

#136

57

Barcelona Lofts

3.4(126)✓ Google-verifiedPublishes prices

Long-term residents praise the spacious lofts, quiet atmosphere, and especially staff members Bogart and Maria, who respond promptly to maintenance requests and treat tenants like family. However, new and troubled residents report serious problems: water damage ignored for months, roach infestations, slow corporate deposit refunds, aggressive towing practices, and a broken gate that leaves the complex unsecured-leading some to feel management only cares after you sign the lease. The core tension is consistency. Maintenance works quickly for some; others wait weeks on critical repairs. Some see no pests; others spot roaches daily. Staff friendliness is genuine, but complaint resolution and initial unit condition appear to depend heavily on timing, location within the complex, or tenant assertiveness. Military and veterans discounts and move-in specials make the rent attractive, yet early termination fees can be steep if conditions disappoint.

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Riverstone

#137

57

Riverstone

3.3(101)✓ Google-verified

Staff standouts like Sylvia, Irene, and maintenance technician Ram earn frequent praise for speed, warmth, and problem-solving on move-in and upkeep. Clean apartments and competitive prices attract residents, with some staying over a decade. Pest control and facilities maintenance lag sharply: cockroaches recur across complaints despite resident reports, pools and recreation areas deteriorate, and move-out billing practices spark collection disputes. Safety incidents and inconsistent management responses undercut trust.

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Eagle Ridge Apartments

#138

61

Eagle Ridge Apartments

3.7(132)✓ Google-verified

Most residents praise attentive staff and fast maintenance turnarounds, particularly leasing agent Jacky and technician Marcos. Section 8 acceptance and proximity to Ingram Mall draw first-time renters and people without cars. However, significant complaints surface about broken amenities (pool down for months, laundry under renovation), units handed over dirty with pest signs, and residents reporting safety lapses: break-ins, transient camping, and inconsistent eviction practices. Leadership changes appear to have sharpened tenant concerns about security and fair process.

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Panorama Apartments

#139

61

Panorama Apartments

3.8(63)✓ Google-verified

New management team Jessica and Jose have won strong praise for attentive leasing and follow-up, with residents noting a noticeably quieter complex and faster maintenance turnaround. However, some long-term tenants report unsafe conditions including vehicle break-ins, unaddressed maintenance issues like exposed electrical breakers, and a prior pattern of confrontational management that has not fully resolved. The complex sits in a stable middle ground. Recent changes appear positive, but the history of poor security oversight and maintenance failures suggests caution for residents prioritizing safety and code compliance. Pet-friendly status and affordability draw families and students; the location suits those willing to accept lingering concerns.

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Aristo At Medical Apartments

#140

54

Aristo At Medical Apartments

2.9(203)✓ Google-verified

Most residents report persistent maintenance failures, water outages, and pest problems that the office ignores or delays for weeks. Staff responsiveness varies sharply by individual; one manager (Mariela) earned genuine praise for going above and beyond, but other office staff, including Jessica, are described as rude, dismissive, and dismissive of tenant concerns even during hardship. The complex struggles with basic upkeep: holes in floors and walls, mold, hot water outages lasting weeks, and drain backups.

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Astra

#141

60

Astra

3.6(291)✓ Google-verified

Staff turnover and pest problems create an uneven experience. Strong maintenance and leasing teams earn consistent praise, but cockroaches, broken gates, and water damage plague multiple units, with some families reporting hostile staff and feeling unsafe. Renovations are underway, though quality varies by building.

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Hilltop Oaks Apartments

#142

60

Hilltop Oaks Apartments

3.5(226)✓ Google-verified

Strong personal relationships with front-office staff (Monica, Judy, Veronica) and affordable rates draw residents in; many praise quick communication and move-in assistance. Behind that welcome mask sits a pattern of neglect: roach problems ignored for weeks despite complaints, water leaks unrepaired for over a year, and office staff dismissive when residents report harassment or safety threats. The complex feels divided-quiet enough for those avoiding trouble, but residents dealing with pest control or neighbor conflict find management largely indifferent. Staff turnover and inconsistency hint at deeper problems. Monica is praised repeatedly for warmth and responsiveness, yet the same office reportedly ignores maintenance tickets and threatens eviction casually. One tenant reported a knife incident they never reported to staff because they expected the office to dismiss it. Another waited 15 days for roach treatment before giving up. The gated community and pool exist on paper; the pool sits dirty or closed most days.

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Diamond Ridge

#143

60

Diamond Ridge

3.6(359)✓ Google-verified

Office staff including Claudette, Evon, and Yvonne earn consistent praise for friendliness and helpfulness during leasing, and the location suits people near Walmart and HEB. Yet residents encounter chronic failures: A/C takes days to repair during emergencies, plumbing shuts down frequently for whole days, units get painted over but not properly maintained, and security lapses including multiple break-ins go unaddressed. Deposits are withheld and move-out hinged on extra fees, leaving long-term residents feeling the premium rent does not reflect actual upkeep. Management turnover (four changes in three years) coincides with operational gaps. Appliances date to the 1980s; laundry and back units stay visibly unclean. Homelessness in the complex and unpicked dog waste compound the decline. For those prioritizing location and staff interaction, the complex offers enough to stay; for those who depend on reliable utilities and security, repeated complaints suggest risk.

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Arcos Apartments

#144

51

Arcos Apartments

3.2(177)✓ Google-verified

Arcos Apartments attracts renters with low rates and dog-friendly policies, but the experience deteriorates quickly. Persistent complaints center on unresponsive maintenance (month-long AC outages, bathroom repairs delayed over a year, pool green and closed for months), management falsely claiming rent arrears despite documented payments, office staff hostile and unreliable hours, roaches and mold throughout units, and leasing offices that advertise one price then charge significantly more. Legal disputes and forced hotel stays are recurring themes.

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Doral Club Apartments

#145

59

Doral Club Apartments

3.2(190)✓ Google-verified

Doral Club draws strong loyalty from residents who praise staff responsiveness and fast maintenance, yet a significant portion of reviews report dirty or pest-infested units shown during tours and serious appliance failures. The gap between five-star and one-star ratings reflects a complex picture: some residents feel genuinely cared for, while others encounter basic habitability problems and billing frustrations.

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La Mirage

#146

59

La Mirage

3.3(161)✓ Google-verified

Melanie and the leasing team earn consistent praise for warm, knowledgeable service and smooth move-ins, with many reviewers noting the grounds are clean and quiet. However, recurring water outages frustrate residents, especially families with young children, and a handful report conflicting information about pet policies during initial calls. The community maintains well-kept common areas including a gym and mature trees. Maintenance responds quickly to repair requests. Units vary in age and need updating. The location suits those seeking peace near the Medical Center, though reliable utilities and clarity on pet rules matter before committing.

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Saddle Ridge Apartments

#147

60

Saddle Ridge Apartments

3.5(186)✓ Google-verified

Saddle Ridge delivers solid housing options in a well-kept northwest complex with a rare plus: residents report no hidden fees and fast maintenance on their best days. However, the experience fractures sharply over towing disputes, variable maintenance speeds, and staff interactions that range from warm to unwelcoming. April, the assistant manager, earns repeated praise for helpfulness, yet some visitors report she came across as dismissive or unprofessional. Security concerns and pest control gaps add weight to concerns for families. Residents emphasize the location near the Medical Center and I-10 as a major draw, and note that power outages are rare. Those who stay beyond the lease term cite management responsiveness and cleanliness. The towing problem appears recurring and unresolved; multiple residents report cars towed despite valid parking or permits, and management does not seem to address the pattern.

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The Oaks Apts at Medical Center

#148

59

The Oaks Apts at Medical Center

3.5(130)✓ Google-verified

Half the residents report feeling safe and finding maintenance responsive, with several praising the updated units and well-lit grounds. The other half describe roach problems spanning months, cold water that required boiling, broken refrigerators the office marked complete without fixing, and management that ghosts appointment requests or floods prospects with AI reminders then skips scheduled virtual tours.

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Ingram Square Apartments

#149

47 low data

Ingram Square Apartments

2.8(32)✓ Google-verified

Ingram Square serves low-income families and provides clean units on quiet grounds, yet management neglect dominates reviews. Tenants report year-plus hot water outages, staff who ignore calls, and office behavior that feels discriminatory and dismissive.

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Brynwood Apartments

#150

53

Brynwood Apartments

3.2(251)✓ Google-verifiedPublishes prices

Staff greet residents warmly and the location near good schools draws praise, but the property itself remains chronically troubled. Maintenance delays stretch for weeks, work orders sit marked complete with nothing done, and management often dismisses resident concerns despite sympathetic public replies. Roach infestations persist despite monthly fumigation fees, AC failures left unrepaired during Texas heat, gates left propped open for months, and residents report being towed without warning from paid parking spaces. Move-out billing includes disputed charges, and the property's gated systems and grounds deteriorate while rent climbs.

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Hunter's Glen Apartments

#151

53

Hunter's Glen Apartments

2.0(210)✓ Google-verified

Office staff including Sara and Angel are consistently described as kind and helpful, and the pool stays clean. However, the management's maintenance response is severely delayed or absent: residents report AC outages lasting weeks without repair, ongoing pest infestations, and broken promises on carpet replacement tied to lease renewal. Tenants say the company refuses to provide corporate contact details and shows little accountability for health or safety issues, with some describing neglect of non-English-speaking residents. Parking is chaotic with no permit enforcement, mailboxes are broken into regularly, and promised amenities like a gym and dog park do not exist. A minority of long-term residents praise the property's affordability and occasional quick fixes, but the dominant pattern across 146 of 210 reviews is frustration with unresponsive management, deteriorating conditions, and a mismatch between management's promises and actions.

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Cypress Cove

#152

53

Cypress Cove

3.2(39)✓ Google-verified

Long-term residents praise the friendly office staff and newer maintenance team's responsiveness, but safety concerns dominate complaints: vehicle break-ins, package theft, and homeless activity on the property recur across years. Unit quality varies widely, from residents enjoying quiet living to others reporting roaches, water damage, and mold. Management consistency remains a worry.

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Avistar on the Hills

#153

53

Avistar on the Hills

3.1(109)✓ Google-verified

Avistar attracts residents with competitive pricing and attractive grounds, but reviews split sharply over management conduct. The complex offers clean common areas and responsive maintenance when requests are processed, yet numerous complaints describe unresolved pest infestations, broken air conditioning systems, and structural damage that management has left unfixed for months despite multiple calls. Resident accounts allege staff misconduct including hung-up calls, mail interference, and framed lease violations. One tenant reported being placed on a payment collection account two years after properly ending their lease with documented proof of deposit return. The office leadership has drawn specific criticism for dismissing complaints and avoiding accountability conversations with residents.

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Stoneybrook Apartments & Townhomes

#154

58

Stoneybrook Apartments & Townhomes

3.2(386)✓ Google-verified

Stoneybrook draws residents for its amenities and maintenance crew's speed, but suffers from severe management and security breakdown. Long-term residents report repeated A/C fixes that don't stick, vehicles stolen twice with gates left open 24/7, and staff unresponsive or dismissive to complaints. Move-out billing arrives aggressive and unexplained, with residents like a single mother charged $800 on a $200 deposit. The office staff names are praised (Shailyn, Trevor, Jacquline, Samantha, Stephanie, Matthew) when leasing goes smoothly, but those same names vanish when tenants need follow-up. New movers celebrate pools and gym; long-timers lose trust in security and get caught in disputes.

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Villas at Bandera

#155

58

Villas at Bandera

3.4(281)✓ Google-verified

Villas at Bandera splits starkly between residents who praise staff warmth and grounds upkeep and those battling chronic maintenance neglect. Multiple tenants report month-plus waits for critical repairs (AC in summer heat, mold, water damage), with work orders marked complete before problems are fixed. Leasing agents Eric and Anthony earn consistent individual praise for patience and care, yet management responsiveness, accountability, and follow-through on repairs remain major pain points.

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Hyperion Apartments

#156

58

Hyperion Apartments

3.3(157)✓ Google-verifiedPublishes prices

Most satisfied residents praise Monica and Jessica for responsive, professional service and note the property feels clean and quiet. However, recent complaints describe severe billing disputes (charges of $1,250 to $9,000 after move-out), ignored maintenance requests that led to ceiling collapse, pest problems, and allegations that management threatens debt collection over contested repairs. The split in ratings reflects this divide: long-term residents report smooth experiences and quick maintenance calls, while those who moved out or disputed charges describe unfair treatment, poor documentation, and difficulty getting receipts verified. The business excels at customer-facing service but faces serious allegations about move-out billing practices and property upkeep lapses.

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Villas De Sendero

#157

57

Villas De Sendero

2.5(179)✓ Google-verified

The property shows sharp division: recent months under new management (Jan 2026) brought faster maintenance response and warmer office interactions, with residents describing relief after years of neglect. However, long-standing problems persist: roaches, mold, broken AC units, and billing disputes continue to plague many residents, and some staff remain confrontational despite the management changeover.

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The Iris

#158

53

The Iris

2.8(635)✓ Google-verified

The Iris attracts renters chasing affordability but most wish they had looked harder at the 1-star reviews. Maintenance requests vanish into the bureaucracy or sit marked complete without any actual work, leaving tenants with broken AC through Texas summers, roaches, mold from ceiling leaks, and no recourse. The office doesn't answer phones, ignores voicemails, and residents describe it as easier to reach the moon than to reach management. Safety is a persistent worry: gunshots, police visits, theft, vandalism, and a property that has visibly declined over the past year. Common areas stay filthy, the pool broke long ago, the fitness center never opens, and grass goes unmowed for months. A renter who lived here three years says it was fine at first but has cratered lately. The compounding effect of unresponsive staff, failed repairs, and deteriorating grounds has pushed most recent tenants to call this a regretted choice, despite the low entry price.

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Legacy at Crown Meadow

#159

51

Legacy at Crown Meadow

2.6(70)✓ Google-verified

Living here means enduring long waits for maintenance, failed AC repairs, and billing mistakes the office staff blames on budget shortfalls. While the location and occasional staff member (Monica) earn praise, chronic problems with plumbing, AC, and landscaping go unfixed for months, with the office sometimes closing work orders without actually visiting. Rent keeps climbing despite aging units and deteriorating grounds.

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Cache at Oak Hills

#160

48

Cache at Oak Hills

3.0(45)✓ Google-verified

Cache at Oak Hills has declined sharply after strong early reviews under previous management. Recent complaints center on an absent leasing office, chronic hot water outages, and a controversial service dog policy that violates ADA law, forcing residents with certified service dogs to choose between their pets and housing.

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Woodlawn Ranch Apartments

#161

50

Woodlawn Ranch Apartments

3.1(84)✓ Google-verified

Most residents describe neglected maintenance, pest problems, and mold issues that management ignores until city inspections force action. One maintenance technician earns consistent praise for speed and professionalism, but the front office is widely criticized for rudeness, unfulfilled promises, and mishandling of Section 8 paperwork.

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Eckhert Crossing Apartments

#162

55

Eckhert Crossing Apartments

3.6(34)✓ Google-verified

Leasing staff earn consistent praise for warmth and professionalism during touring and initial sign-up, but the experience diverges sharply after residents move in. While some report quick maintenance response, others face months of unresolved problems: broken security gates inviting theft and wildlife, mold spreading through poorly ventilated units, packages and storage units repeatedly broken into, and management ignoring calls and emails about deposits, refunds, and maintenance requests. The property appears well-built and well-kept visually, with modern finishes and good parking. However, the gap between leasing promises and post-move operational care is severe. Residents describe a shift from friendly service to indifference once the lease is signed, leaving many feeling they paid for luxury that was not sustained.

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#163

50 low data

La Marquesa Boutique Apartments

3.6(21)✓ Google-verified

Residents who stayed report a quiet, well-designed complex with a helpful manager and solid amenities, but security and maintenance failures-including broken cameras, stolen property, and debris in common areas-have driven sharp dissatisfaction among others. Pet owners should note the 30-pound weight limit. Note: Review evidence is limited to 14 reviews with significant time spread (5 years) and conflicting accounts of upkeep.

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Oakbrook Crossing Apartments

#164

47

Oakbrook Crossing Apartments

3.2(10)✓ Google-verified

Half of residents report quiet, clean living with attentive staff; the other half describe indifferent management, unresponsive communication, and recurring pest and maintenance issues. Recent five-star reviews suggest improvement under current ownership, but one-star complaints span years and cite broken amenities, unannounced service disruptions, and month-to-month tenancy forcing residents out.

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The Keller Apartments

#165

54

The Keller Apartments

3.0(199)✓ Google-verifiedPublishes prices

The complex offers budget-friendly rent in a convenient location, but reviewers report a litany of unresolved problems: widespread roach and ant infestations, months-long delays for basic repairs like hot water and plumbing, and units that do not match the renovated models shown during tours. Staff frequently fail to answer phones or follow up on maintenance requests, creating a pattern of neglect that has driven many residents away. Some tenants praise recent management changes and faster maintenance response times (24-48 hours), yet core issues persist. Security is minimal despite documented incidents; amenities like the pool and gate remain chronically broken. The gap between what management shows prospective residents and what they actually receive on move-in day is a consistent and severe complaint.

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Ingram Ranch Apartments

#166

49

Ingram Ranch Apartments

2.3(102)✓ Google-verified

Ingram Ranch struggles with pervasive pest and mold problems that residents say management ignores for months. Billing practices raise serious concerns: residents report management falsely claiming unpaid bills despite proof of payment, leading to eviction threats and fair housing complaints. When maintenance staff show up, work gets done quickly; the leasing manager Destiny earned consistent praise for going above and beyond. But staff turnover is frequent, and most residents describe the complex as a health hazard not worth the money.

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The Cue at Medical Center

#167

53

The Cue at Medical Center

3.3(46)✓ Google-verifiedPublishes prices

Five-star reviewers consistently praise Emily and Michael's responsiveness, cleanliness of grounds, and quiet neighbourhoods. However, one-star reviews report persistent roach infestations, slow resolution of maintenance issues, a dangerous exit design, and management's defensive public responses to criticism that reviewers found dismissive and blame-shifting rather than solution-focused.

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Park On Bandera Apartments

#168

48

Park On Bandera Apartments

2.1(68)✓ Google-verified

Park On Bandera delivers a deeply troubled living environment. Reviewers consistently report roach infestations, mold, broken appliances, and an office that is routinely unavailable during posted hours. Management misleads tenants on pricing, then adds hidden fees; maintenance is reactive and slow. Security is ineffective: gates fail, cars and packages disappear, and the property attracts vagrants. Three stable five-star reviews exist, but 71% of all feedback is one or two stars, with only rare mentions of positive experiences.

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Fairways 5 Apartments

#169

52

Fairways 5 Apartments

3.0(174)✓ Google-verified

Staff at the leasing desk can be helpful during sign-up, but the complex suffers from severe operational failures. Residents report utilities cut off repeatedly, maintenance requests ignored for months, widespread pest problems, and unsafe unit conditions. Management promises improvements but does not deliver. Units show signs of deterioration, with water leaks, mold, and nonfunctional appliances left unrepaired. The office does not return calls or emails. Laundry machines sit broken, and terms advertised (24/7 laundry, utilities included) exist on paper only. One reviewer had the city inspect the property due to habitability concerns.

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Pecan Hill Apartments

#170

42 low data

Pecan Hill Apartments

3.1(27)✓ Google-verified

Pecan Hill's rating is sharply divided: half five-star, half one or two-star reviews. Residents praise quiet grounds and staff like Flavio when management responds, but chronic complaints centre on roaches, ignored maintenance requests, and water/electric bills residents say are inaccurate. The office is often closed or dismissive, and recent turnover has left tenants uncertain about direction.

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903 Canterbury Rd

#171

41 low data

903 Canterbury Rd

3.0(3)

Very limited evidence: a 3-star average across three reviews shows a split between one five-star and two low-rated accounts. The lower ratings cite noise between units, deposit disputes with steep cleaning charges (up to $300 of a $500 deposit), and unsupervised children creating parking hazards. Details are sparse to confirm scope or frequency.

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Leon Trace Apartments

#172

35 low data

Leon Trace Apartments

3.2(13)

Leon Trace has drawn loyalty from residents who value managers like Kristina and Matilda for fast response to crises and genuine care. Past residents report roach infestations, broken laundry machines unpaired for months, office staff hard to reach, and a strict no-pet policy that contradicts directory listing.

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Oxford at Estonia

#173

30 low data

Oxford at Estonia

4.0(1)Publishes prices

Oxford at Estonia is a luxury apartment complex on the Far West Side with a single four-star review. Limited review evidence prevents detailed assessment. Evidence is too thin for deeper resident experience claims.

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Last updated 2026-08-23