Greater San Antonio Apartment Complex Guide
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MAA Westover Hills

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 344 Google reviews · How we rank ›

4.4(344) 80 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
MAA Westover Hills
Location
Far West Side, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments, Furnished & Corporate Housing
Reviews
344
Ranking
#12 in Luxury Apartments
Best for
Professional renters, families, students, and long-term residents who value responsive staff and clean grounds.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Staff named repeatedly (Kim, Bailey, Kendra, Betty, John, Mike) earn consistent praise for speed, kindness, and problem-solving. Grounds stay mowed and clean; maintenance fixes problems fast. One resident felt unfairly charged for move-out damage and painting; another griped that $1000 for a smallest unit seemed steep given the building's age and the gym's month-long closure.

The complex attracts residents who stay multiple years and renew leases. Amenities include resort-style pool, bark park, coffee bar, and smart home technology. Move-in ranks high for ease; one nursing student valued the quick, professional handling when she switched units mid-semester. Safety and neighborliness stand out as draws.

Praised for
  • attentive, helpful staff by name
  • quick maintenance response
  • clean, well-maintained grounds
  • friendly leasing team
  • safe, peaceful community
Watch-outs
  • move-out damage charges seen as unfair
  • gym closure and limited updates
  • high rent for aging units
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiessafe-communityvalue-for-money
Best for: Professional renters, families, students, and long-term residents who value responsive staff and clean grounds.
Think twice if: Budget renters or those sensitive to pricing; smallest unit starts at $903 and can reach $1000-1200, and one resident felt move-out charges were excessive.

What This Community Gets Right

  • staff go above and beyond
  • maintenance response is swift
  • grounds and community feel safe and clean
  • move-in process streamlined

Before You Tour

  • Staff by name widely praised: Kim Espinoza, Bailey, Kendra Hernandez, Betty Garza, Nick, John and Mike (maintenance)
  • Nursing student successfully changed unit mid-semester with quick staff support
  • Grounds mowed weekly; pool and grounds maintained regularly
  • Maintenance team names praised (John, Mike) for speed and efficiency

Maintenance, Management & More

Luxury Apartments
Amenities and grounds maintained; staff highly attentive to resident needs and move-in experience
Pet-Friendly Apartments
Bark Park mentioned as amenity; reviews do not detail pet policies or pet-specific experience
Furnished & Corporate Housing
Smart home technology and business center available; no reviews speak to corporate or furnished rental experience

Compared to Nearby Communities

  • Rated 4.4 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Scores by Category

5
267
4
27
3
8
2
5
1
37

Common Renter Questions

How fast does maintenance respond?
Residents report fast and efficient maintenance response, with specific staff (John and Mike) named for quick problem-solving.
What is the move-in process like?
Staff streamline move-in with tours, explanations, and flexible unit changes; one nursing student switched units successfully a week before move-in with professional, fast handling.
Are there pet amenities?
The complex has a Bark Park. Details on breed or weight restrictions are not in available reviews.

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Residents stay long-term and renew leases, citing responsive staff, clean grounds, and a welcoming vibe. Pecos Flats earns consistent praise for spacious layouts, reliable maintenance, and memorable experiences with leasing staff like Gaby, though the online application system frustrates some prospects. The community delivers on advertised amenities (pool, fitness center, grilling areas) and handles emergency situations with care. A handful of visitors report inconsistent professionalism at the office, and one review flags RentCafe identity verification as a barrier to renting.

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Staff members Tony, Sarah, and Jasmine earn consistent praise for patient, welcoming service during leasing and move-in. The community feels quiet, grounds stay well-kept, and maintenance responds quickly to most issues. Several residents report serious ongoing problems: structural concerns (sagging foundations, peeling floors), unresolved leaks and hot water outages, a broken gate sensor, overflowing dumpsters, and app work-order failures that force in-person visits. Pet owners value the dog park, though one resident noted it gets inundated with waste before staff clean it. Long-term residents express frustration with being ignored despite repeated complaints to the office. One dispute over lease termination and belongings storage escalated tension. For corporate housing or short-term stays, the welcoming staff and amenities appeal; those staying longer may encounter maintenance delays and management that prioritizes policy over problem-solving.

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The Haven at Westover Hills
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Move-in is quick and personal here. Marlo, Joe, and the front office staff go out of their way to smooth the transition, answer questions on the spot, and make people feel welcome from day one. Many residents stick around for years, citing caring staff and responsive maintenance. One dissatisfied reviewer griped about a $150 late fee applied without leniency, even after an earlier positive experience. The property itself offers one to three-bedroom layouts, a pool, fitness center, and dog parks across a West Side location near SeaWorld and Lackland. Long-tenure residents (some 10+ years) credit the office team and maintenance crew for their loyalty. Staff names like Marlo and Joe appear repeatedly in high praise.

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Last updated 2026-09-25