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Maddox Hills

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 246 Google reviews · How we rank ›

4.4(246) 82 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Maddox Hills
Service
Luxury Apartments
Reviews
246

What Residents Say

Staff across the leasing, maintenance, and front office teams stand out for genuine warmth and responsiveness. JD (property manager), Sophie, Myrna, Amelia, and Alex are named repeatedly for answering questions thoroughly, following up after move-in, and solving maintenance issues with clear communication.

The property itself draws consistent praise for cleanliness, landscaping, and upkeep. Amenities like the pool and game room work well. One resident noted the lack of elevators could strain accessibility for people with mobility challenges or heavy moves. Despite that single structural caveat, the community culture and day-to-day management experience dominates the feedback.

Praised for
  • friendly and attentive staff
  • clean and well-maintained grounds
  • smooth leasing and move-in process
  • responsive maintenance team
  • beautiful property and amenities
Watch-outs
  • no elevators (noted as accessibility gap)
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesquiet-communityamenity-quality
Best for: Renters who value responsive management and a community where staff go the extra mile.
Think twice if: Mobility-limited residents should confirm stair-free access; the complex lacks elevators.

What This Community Gets Right

  • Staff genuinely engaged in resident satisfaction
  • fast, clear maintenance communication
  • clean and well-landscaped grounds
  • attentive leasing agents

Before You Tour

  • JD (property manager) regularly visible in community helping with pool and gardening
  • Myrna, Sophie, and Amelia named for consistent excellence in leasing and maintenance
  • Maintenance staff explain problems and solutions clearly before work
  • Leasing agents provide detailed floor plan guidance
  • Staff follow up after move-in to confirm satisfaction
  • Maintenance response described as timely and on-schedule

Maintenance, Management & More

Luxury Apartments
Leasing staff patient and attentive during apartment search; move-in process efficient and well-communicated throughout residency.

Compared to Nearby Communities

  • Rated 4.4 against a 3.81 average across the 243 luxury apartments businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffleasing processfloorplanskind staffbeautiful apartmentwelcoming atmospheregame roompoolclean groundsquiet community

How This Score Was Calculated

How We Score
Star rating 56
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Scores by Category

5
202
4
4
3
3
2
6
1
31

Common Renter Questions

Can I bring pets?
Yes, Maddox Hills is pet-friendly.
What amenities are included?
The property includes a pool, game room, fitness center, business center, and private outdoor space.
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Last updated 2026-07-23