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SYNC at Nobu Station

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 188 Google reviews · How we rank ›

4.1(188) 73 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
SYNC at Nobu Station
Service
Luxury Apartments
Reviews
188

What Residents Say

Most residents praise the clean grounds, friendly staff, and strong social programming that makes the community feel welcoming from day one. The property offers competitive gym facilities and regular events like pool parties with live DJ and painting workshops. However, persistent complaints about maintenance responsiveness-mold left unaddressed for years, ceiling leaks in rain, faulty AC units-and safety concerns over speeding cars and noise disturbance reveal gaps in management follow-through despite the polished first impression.

Praised for
  • friendly and helpful staff
  • clean and well-maintained grounds
  • strong community events and programming
  • responsive maintenance (when engaged)
  • quality gym and pool amenities
Watch-outs
  • mold and leak problems unresolved for extended periods
  • slow or incomplete maintenance repairs
  • parking enforcement lacking
  • speeding and noise complaints not actioned
  • cold or dismissive initial management response
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiesquick-maintenanceslow-maintenance-responsefriendly-staffsafe-communityparking-issuesamenity-quality
Best for: Professionals and families seeking luxury amenities in North San Antonio with appetite for active community life.
Think twice if: Maintenance responsiveness is uneven; mold and structural leaks have gone unresolved for months or years despite repeated reports.

What This Community Gets Right

  • Resort-style pool with regular social events
  • Above-average fitness center
  • Named staff known for thorough leasing tours
  • Valet trash and two-car garage options

Before You Tour

  • Named leasing staff: Paul, Tony, Laura Agar, Julissa Garcia; known for thorough tours and customer service
  • Valet trash service and two-car garage noted as standard amenities
  • Social events include bingo, paint parties, pool parties with live DJ and catering
  • Recurring maintenance failures: mold in vents misclassified as dirt, AC units cooling unevenly, ceiling leaks in rain, garbage disposals failing after repair
  • Property managers Tony and Laura Agar credited with resolving escalated complaints

Maintenance, Management & More

Luxury Apartments
Amenities and community programming highly praised, but structural maintenance and water damage issues undermine the luxury positioning.

Compared to Nearby Communities

  • Rated 4.1 against a 3.81 average across the 243 luxury apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffkind staffpoolquiet propertyclean propertyfood truckscleanlinesslandscapingoutdoor seatingfront office staff

How This Score Was Calculated

How We Score
Star rating 37
Review volume 99
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
131
4
16
3
6
2
4
1
31

Common Renter Questions

Does SYNC have a gym?
Yes. Multiple residents describe it as the best gym they've seen at comparable properties, with above-average equipment.
Are there community events or social activities?
Yes. The property hosts regular resident appreciation events including bingo nights, paint parties, pool parties with live DJ and catering, and resident social mixers.
What amenities are included?
Resort-style pool, fitness center, pet park, clubhouse with billiards, Wi-Fi café, valet trash service, and two-car garage options.

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Staff across the leasing, maintenance, and front office teams stand out for genuine warmth and responsiveness. JD (property manager), Sophie, Myrna, Amelia, and Alex are named repeatedly for answering questions thoroughly, following up after move-in, and solving maintenance issues with clear communication. The property itself draws consistent praise for cleanliness, landscaping, and upkeep. Amenities like the pool and game room work well. One resident noted the lack of elevators could strain accessibility for people with mobility challenges or heavy moves. Despite that single structural caveat, the community culture and day-to-day management experience dominates the feedback.

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Hartwin Bulverde wins consistent praise for its design, amenities, and leasing experience. Brigette and Andres stand out for responsiveness, and residents love the grounds, pool, and community events. However, management's administrative handling has frustrated recent departing residents, including delayed prorations, late-fee errors, and unresponsive phones despite direct complaints. The property shines in first impressions but struggles with back-office follow-through.

Luxury Apartments

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Last updated 2026-07-23