The Lennox Apartments
Sandra and Celia in the leasing office earn consistent praise for fast approvals and hands-on help, especially with urgent situations like emergency moves. Many residents say the new owners have improved the property and staff feel welcoming. However, significant complaints centre on move-in conditions: roaches, non-functioning fixtures, locked doors, and plumbing issues have left some residents unable to occupy units. Billing disputes and lack of office response to complaints are also reported. The divide is sharp: residents who moved in after recent management changes tend to rate highly, while others report ongoing maintenance neglect and financial overcharges. Felipe and Marysela in maintenance earn praise for quick repairs once residents are settled. The complex offers pools, fitness centre, dog park, and gated access. Move-in specials are available, but disputes over fees and non-refundable deposits add friction.
