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Austin Pointe Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 179 Google reviews · How we rank ›

3.8(179) 70 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate Housing
Austin Pointe Apartments
Service
Furnished & Corporate Housing
Reviews
179

What Residents Say

Residents consistently report fast maintenance turnaround and genuinely helpful office staff who work through lease questions and renewal. The grounds stay clean, the pools and amenities function well, and people describe forming real community bonds with neighbors. One note: reviewers mention occasional indoor roaches (typically dead when found) and sporadic appliance glitches on arrival.

Peter, Leo, Michelle, Marnie, and Elaine appear regularly in positive reviews for their responsiveness and kindness. Residents stay long term, with many reporting 2-8 year tenancies. The location near Castle Hills and airport vicinity suits those seeking furnished, corporate housing with stability and genuine care from management.

Praised for
  • quick maintenance response
  • friendly and helpful office staff (Michelle, Marnie, Elaine)
  • clean grounds and well-maintained complex
  • spacious units and good amenities
  • strong community feel and neighborly residents
Watch-outs
  • occasional roaches inside and outside
  • occasional appliance issues on move-in
responsive-managementfriendly-staffclean-facilitieswell-maintained-groundssafe-communitypest-problems
Best for: Relocating professionals and families seeking stable furnished housing with genuine community
Think twice if: Pest-sensitive renters should know occasional indoor roaches occur, though typically dead before resident spotting

What This Community Gets Right

  • Fast maintenance response
  • Consistently helpful office staff
  • Large, well-maintained units
  • Active community events and amenities

Before You Tour

  • Maintenance technician Peter named for thoroughness
  • Leo noted for professionalism
  • Office staff Michelle, Marnie, and Elaine frequently mentioned for patience with out-of-state applicants and lease renewal
  • Complex includes multiple pools, picnic areas, oak trees, and walking paths
  • Staff work with residents on rent accommodation

Maintenance, Management & More

Furnished & Corporate Housing
Long tenure and high renewal rates reflect satisfaction with furnished units, responsive management, and stability

Compared to Nearby Communities

  • Rated 3.8 against a 3.75 average across the 133 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 98
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Scores by Category

5
98
4
21
3
15
2
11
1
34

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Furnished & Corporate Housing

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Last updated 2026-07-23