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San Antonio Station Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 148 Google reviews · How we rank ›

4.4(148) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingPet-Friendly Apartments
San Antonio Station Apartments
Services
Luxury Apartments, Student Housing, Pet-Friendly Apartments
Reviews
148

What Residents Say

Most tenants praise the maintenance team and leasing staff for speed and professionalism, especially during move-in. The Medical Center location and low rents draw students and workers. However, multiple recent reviews describe a widespread cockroach problem that management sprays but never resolves, thin walls that amplify noise, and lease terms enforced inconsistently at move-out. Former property manager Francesca and technician Raul Estrada earned repeated recognition; current manager David receives mixed reactions, with some calling him exemplary and others accusing him of evasion and unfair charges.

Long-term tenants report the building transformed under recent management through infrastructure upgrades and security measures. Yet those same improvements coexist with growing reports of pest problems, lease-break penalties that trap residents, and a 1-star review from a tenant who felt targeted and disrespected. Staff communicate in Spanish and English, a plus for the Medical District's diverse population. The 4.4-star rating masks a stark divide: 76% five-star reviews versus 14% one/two-star reviews.

Praised for
  • responsive maintenance staff (named Raul Estrada)
  • helpful and patient leasing managers during sign-up
  • convenient Medical Center location
  • package security and safe community
  • family-friendly atmosphere
  • affordable pricing
Watch-outs
  • severe cockroach infestation across units
  • management fails to act on pest control requests
  • inconsistent enforcement of lease terms and move-out charges
  • old building quality and poor soundproofing
  • property manager unreliable on phone and follow-through
  • misleading promises during lease signing vs. move-in reality
responsive-managementpoor-communicationclean-facilitiespest-problemsquick-maintenancefriendly-staffpackage-thefthidden-feesvalue-for-money
Best for: Medical students and healthcare workers seeking walkable, affordable rentals near UT Health.
Think twice if: Pest control issues are systemic here. Multiple recent reviews document roaches appearing months after move-in. Building is old with thin walls and noise carries easily between units.

What This Community Gets Right

  • Fast maintenance response (named technician Raul Estrada)
  • Convenient Medical Center and downtown proximity
  • Bilingual staff (English and Spanish)
  • Affordable pricing in high-demand area

Before You Tour

  • Maintenance technician Raul Estrada credited for proactive repairs and rapid response
  • Former property manager Francesca completed lease paperwork in 2 days
  • Property manager David initiated security (tow truck sweeps) and building upgrades (new doors, lighting, balcony repairs)
  • Building 500 floods during heavy rain
  • Cockroach problem requires tenant documentation; management sprays but does not resolve
  • One-bedroom apartments take 7+ days to receive lease agreement after signing
  • Security policy: move-out charges enforced inconsistently (one student charged $2,500 lease-break fee; another waived)
  • Move-out inspection charges for wear deemed tenant responsibility include stove, blinds, walls ($535 documented)

Maintenance, Management & More

Student Housing
Close to UT Health and affordable, but cockroach infestation and noise are major concerns for residents. Fast maintenance and Spanish-speaking staff are pluses.
Pet-Friendly Apartments
Website states pet-friendly; reviews do not directly address pet policies or fees.
Luxury Apartments
Building is old with outdated infrastructure. Recent management has upgraded common areas (lighting, doors, balcony repairs) but units themselves remain modest in quality.

Compared to Nearby Communities

  • Rated 4.4 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 54
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
113
4
11
3
4
2
4
1
16

Common Renter Questions

Is there pest control on site?
Management arranges pest control sprays when requested, but multiple recent reviews document unresolved cockroach infestations. One tenant reported killing 100+ roaches during their tenancy despite repeated requests and management promises.
Do staff speak Spanish?
Yes. Multiple reviews praise the ability to communicate with staff in both Spanish and English, particularly useful for the Medical District's diverse tenant base.
How fast do they fix maintenance issues?
Technician Raul Estrada is consistently praised for responding quickly to repair requests. However, new property manager David is criticized for not answering phones reliably.
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Last updated 2026-07-23