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Cache at Oak Hills

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 45 Google reviews · How we rank ›

3.0(45) 48 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate HousingPet-Friendly Apartments
Cache at Oak Hills
Services
Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
45

What Residents Say

Cache at Oak Hills has declined sharply after strong early reviews under previous management. Recent complaints center on an absent leasing office, chronic hot water outages, and a controversial service dog policy that violates ADA law, forcing residents with certified service dogs to choose between their pets and housing.

Recent shift: Significant decline over past 2 years. Two years ago: consistent 5-star reviews praised manager Natasha, cleanliness, quiet grounds, and friendly staff. Current reviews (past year): 1-star ratings dominate, citing absent management, broken maintenance, hot water failures, and ADA violations around service dogs. One review from a year ago noted new management effort but acknowledged ownership funding gaps.

Praised for
  • quiet community
  • friendly staff (past)
  • clean pool and grounds (past)
  • new management effort
Watch-outs
  • unresponsive office
  • slow maintenance response
  • no hot water repeatedly
  • ADA service dog policy violations
unresponsive-officeslow-maintenance-responsequiet-communityfriendly-staffclean-facilities
Think twice if: Prospective residents with service dogs or anyone needing responsive maintenance; office consistently unavailable during business hours.

What This Community Gets Right

  • quiet and safe location
  • pool and landscaping (when maintained)
  • furnished units available

Before You Tour

  • Previous manager Natasha received praise for care and helpfulness
  • Current office often closed during stated business hours
  • Hot water system repeatedly down for weeks at a time
  • No mailbox keys available for up to 5 months
  • Management enforces service dog restrictions violating ADA requirements
  • One maintenance person responsible for entire property

Maintenance, Management & More

Furnished & Corporate Housing
Furnished units available but maintenance failures make them poor value
Pet-Friendly Apartments
Advertised as pet-friendly but recent management enforces illegal ADA service dog restrictions

Compared to Nearby Communities

  • Rated 3 against a 3.77 average across the 124 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 72
Review recency 100
Review sentiment 37
Profile completeness 75
Verification 0

Scores by Category

5
18
4
3
3
3
2
3
1
18

Common Renter Questions

Are there furnished units available?
Yes. Furnished units are offered, but recent reviews report chronic maintenance issues affecting livability.
Can I have a service dog?
Management has recently enforced a policy requiring residents to give up or rehome multiple certified service dogs, which violates ADA law.

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Last updated 2026-08-23