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Waters At Elm Creek

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 204 Google reviews · How we rank ›

4.3(204) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Waters At Elm Creek
Service
Luxury Apartments
Reviews
204

What Residents Say

Most residents praise the staff for responsiveness and care, with Susan and Myra named repeatedly for handling leasing, move-ins, and resident concerns quickly. One long-term tenant raised serious concerns about management fairness, safety issues in units (rusted/stained sinks), and noise enforcement, though another resident questioned that reviewer's credibility. The spread reflects a stark divide: nearly all recent five-star reviews celebrate the community and team, while the two-star complaints center on management conduct and unit conditions.

The complex offers a range of floor plans and amenities, from resort-style pool to dog park. Their website claims a $99 first-month move-in special for new 12-month leases. Staff members Susan, Sarena, Myra, and Julissa are named in reviews for leasing support and ongoing responsiveness. Concerns about noise enforcement and maintenance responsiveness deserve attention before signing.

Praised for
  • responsive and helpful staff
  • quick maintenance and issue resolution
  • peaceful and well-maintained community
  • staff goes above and beyond
Watch-outs
  • unfair management decisions
  • noisy neighbors and enforcement issues
  • maintenance quality concerns (rusted sinks, possible mold)
responsive-managementfriendly-staffnoisy-neighborsclean-facilities
Best for: First-time renters and long-term residents seeking responsive staff support and resort-style amenities.
Think twice if: Noise enforcement among families may be inconsistent; one tenant reported unresolved disturbances and alleged mold in unit sinks.

What This Community Gets Right

  • responsive leasing and resident services team
  • quick maintenance issue resolution
  • resort-style pool and dog park amenities
  • active community events

Before You Tour

  • Staff named: Susan (assistant manager), Myra (manager), Sarena, Julissa (leasing agent)
  • Amenities: resort-style pool, dog park, 24-hour fitness center, washer/dryer hookups, private balconies/patios, vaulted ceilings
  • Security: patrol visits 3 times nightly
  • Trash collection: 2-3 times weekly
  • First-month special advertised at $99 for new 12-month leases

Maintenance, Management & More

Luxury Apartments
Most residents call out staff responsiveness and amenities; one tenant disputed management fairness and unit maintenance quality.

Compared to Nearby Communities

  • Rated 4.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 49
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
154
4
12
3
7
2
4
1
27

Common Renter Questions

Is there a move-in special?
Yes, the complex advertises $99 for the first month on new 12-month leases.
Who handles leasing questions?
Julissa Martinez (leasing agent), Susan (assistant manager), and Myra (manager) are named across reviews for responsiveness to move-in and account questions.
What security is in place?
The complex has 24-hour security patrol, which visits three times every night according to recent reviews.

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Woods of Elm Creek
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Woods of Elm Creek

4.1(87)✓ Google-verified

Management staff Danielle, Shelby, and Michelle earn consistent praise for attentive, compassionate service, and the maintenance team (Andrew, Al, Alfred) resolve issues quickly. Residents value the spacious layouts and quiet wooded location. However, vehicle break-ins recur in the parking lot, and management's response to safety concerns has been dismissive. One recent resident reported a bedroom window break-in attempt and felt abandoned; another struggled with an unfinished unit and poor leasing process.

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Trails of Elm Creek
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Trails of Elm Creek

3.5(145)✓ Google-verifiedPublishes prices

Long-term residents report satisfaction and good neighborliness, but recent reviews reveal systemic problems. Water outages, broken appliances, mold, and slow repairs frustrate tenants. Multiple reports of security lapses, theft, and crime have eroded confidence in management's commitment to resident safety.

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The Archer
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The Archer

3.0(105)✓ Google-verified

Half the reviews celebrate responsive maintenance (Joe and Ram named), affordable rent, and friendly staff who handle requests promptly. The other half report surprise charges for repairs, frequent appliance failures (hot water heater), overflowing dumpsters, pest issues, and units delivered in poor condition despite promises of timely repairs.

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Last updated 2026-08-23