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Waters At Elm Creek

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 203 Google reviews · How we rank ›

4.3(203) 77 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingGated & Secured Communities
Waters At Elm Creek
Services
Affordable & Section 8 Housing, Gated & Secured Communities
Reviews
203

What Residents Say

Susan and the office team earn strong praise for quick responses and genuine care. Most residents report a quiet, well-maintained complex with trash pickup 2-3 times weekly and nightly security patrols. One recent resident describes feeling pressured on deposits, facing mold-stained sinks, and alleges unfair treatment by management when disputes arose.

Long-term tenants consistently credit Susan and recent manager Myra for creating a tight-knit community atmosphere. Maintenance responds fast to maintenance requests. A vocal minority complaint centers on noise enforcement when families are involved, though newer residents report the opposite experience.

Praised for
  • responsive staff (especially Susan)
  • quick maintenance response
  • supportive management
  • safe, peaceful community
  • fair application process (when applied
Watch-outs
  • unfair approval process and higher deposit pressure
  • noisy neighbors with inconsistent enforcement
  • mold/rust issues in unit bathrooms
  • manager bias and false allegations
responsive-managementfriendly-staffsafe-communityquiet-communitywell-maintained-groundsnoisy-neighborspoor-communication
Best for: Long-term renters in affordable housing seeking responsive staff and community engagement.
Think twice if: Noise enforcement inconsistency if you have young kids nearby; one applicant reported mold-stained bathroom sinks and disputed approval process.

What This Community Gets Right

  • Highly responsive staff (Susan praised in multiple reviews)
  • Quick maintenance response
  • Nightly security patrols (3x weekly mentioned)
  • Long-term resident stability

Before You Tour

  • Susan Falgout (assistant manager) consistently praised for responsiveness and communication
  • Myra Davila (manager) credited with positive changes over 3 years
  • Trash pickup occurs 2-3 times weekly
  • Security patrol runs 3 times nightly
  • Maintenance crew responds quickly to repairs (door, mail lock examples cited)

Maintenance, Management & More

Affordable & Section 8 Housing
Most residents praise responsive staff and community feel; one recent applicant alleges unfair approval pressure and mold issues in units.
Gated & Secured Communities
Residents report nightly security patrols 3x weekly and overall safe atmosphere; one long-term resident cites unchanged quiet standards until recent noise issues.

Compared to Nearby Communities

  • Rated 4.3 against a 3.55 average across the 135 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 67% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 49
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
153
4
12
3
7
2
4
1
27

Common Renter Questions

How often does trash get collected?
Trash pickup occurs 2-3 times per week.
Is there security on-site?
Yes, security patrols visit the community 3 times every night.
How responsive is maintenance?
Residents report quick response times; one mentioned a door and mail lock issue resolved promptly.

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Parc at Wall Street Apartments
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Woods of Elm Creek
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Residents prize the quiet, wooded setting and roomy floor plans, with maintenance staff earning consistent praise for speed and professionalism. However, repeated vehicle break-ins and management's dismissive response to safety complaints overshadow the appeal. Some tenants report move-in problems and unfinished units; others note the leasing office can be inconsistent. The complex works well for those prioritizing space and amenities but falls short for those making safety a top concern.

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Last updated 2026-07-23