The Henry B Apartments
Since new management took over in June 2026, the property has split into two distinct experiences. Leasing staff, particularly Kasey and Amin, receive consistent praise for professionalism and kindness; move-in quality is clean and welcoming. However, chronic issues plague residents: foundation flooding in unit 507 unresolved a year later, green pool, neglected landscaping, valet trash not delivered, and management unresponsive to formal complaints and repair requests. The transition created systemic chaos, with applicants left without contact for weeks and promises about application fees forgotten. Management appears aware of problems but slow to act. Some residents praise recent improvements in morale under new leadership; others report ongoing neglect, unprofessional office conduct, and minimal compensation for serious losses. The complex is caught between better leasing experiences and frustrating maintenance and management failures that leave long-term tenants questioning whether the facility cares.
