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The Henry B Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 325 Google reviews · How we rank ›

3.7(325) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Furnished & Corporate Housing
The Henry B Apartments
Service
Furnished & Corporate Housing
Reviews
325

What Residents Say

Strong leasing staff like Amin and Kasey earn consistent praise for warmth and patience, while some maintenance technicians respond quickly. But the complex struggles with follow-through: residents report foundation and flooding damage ignored for a year, the pool stays green, and management communication broke down after a staffing change.

Recent switchers describe weeks of silence on applications and unmet promises. When urgent repair issues arise, responses vary wildly. Prospective tenants should ask hard questions about maintenance accountability and get commitments in writing before signing.

Recent shift: Management changed in July; one long-resident reports significant quality decline since then (pool neglect, staff attitude, follow-through on repairs). Recent positive leasing reviews (last 9 days) do not yet reflect whether those changes persist.

Praised for
  • friendly and patient leasing staff
  • quick maintenance response for some requests
  • professional customer service during tours
  • staff like Amin, Kasey, Robert, Mario praised by name
Watch-outs
  • poor follow-up on maintenance issues over months
  • unresponsive communication with applicants and tenants
  • pool neglected and green
  • flooding and foundation damage not resolved
  • management changed; service quality declined since July
  • staff unfriendly during some office visits
  • valet trash charged but not provided
responsive-managementpoor-communicationquick-maintenanceslow-maintenance-responsefriendly-staffunresponsive-office
Best for: Short-term corporate tenants who prioritize leasing speed and staff friendliness over long-term maintenance reliability.
Think twice if: You need emergency maintenance response or plan to stay longer than a lease term. Foundation and water damage complaints span a year without resolution.

What This Community Gets Right

  • Named leasing agents (Amin, Kasey) praised for patience and professionalism
  • Some maintenance staff (Robert, Mario) respond within minutes to requests
  • Move-in specials advertised (eight weeks free, $99 upfront fees)

Before You Tour

  • Leasing agents Amin and Kasey named in multiple recent 5-star reviews for tours and applications
  • Maintenance technicians Robert and Mario credited for fast response and quality work (15 minutes on some requests)
  • One resident reports A/C unit unresolved for 2 months; another describes apartment flooding and foundation damage unresolved for a year despite initial sandbag solution
  • Management changed in July; resident reports service quality declined since then
  • Pool reported as green and unusable in recent reviews
  • Valet trash service charged but not consistently provided
  • Application fee promised as waived and refunded; later applicant told 'No' when requesting honor of that promise

Maintenance, Management & More

Furnished & Corporate Housing
Leasing experience praised for warmth and professionalism; move-in delayed by communication breakdown during management transition. Ongoing maintenance follow-up inconsistent.

Compared to Nearby Communities

  • Rated 3.7 against a 3.77 average across the 124 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Scores by Category

5
202
4
16
3
11
2
11
1
85

Common Renter Questions

Do you waive application fees?
The complex advertises eight weeks free and $99 upfront fees for move-in, but recent reviews report conflicting information on whether promised application fee waivers are honored. Call to confirm current policy.
How fast does maintenance respond?
Response times vary. Some technicians (Robert, Mario) have been credited with responses in minutes to 15 minutes. Other requests remain unresolved for weeks or months.
What amenities are included?
Their website lists swimming pool, fitness center, basketball court, dog park, playground, clubhouse, and on-site laundry center.

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Last updated 2026-08-23