Staff and maintenance often excel: Francisco responds to after-hours calls in under 30 minutes, Leo and Kelianne handle leasing and requests promptly, and repairs are praised when completed. However, move-out billing surprises, multi-day waits for air conditioning fixes, and work order repeats have left some residents frustrated with inconsistency and fee practices.
Strong management under Ashley and Paula earns consistent praise for personal attention and quick repairs; long-term residents speak of a quiet, well-maintained community. However, newer residents report dirty move-in units, incomplete work orders, and recurring roach problems that undermine the promise-suggesting inconsistent execution across different leasing cycles or management transitions.
The property attracts praise for its recent management and maintenance overhaul, with tenants naming Paula, Nicole, David, and Mark as capable staff who resolve issues quickly. However, the ratings reflect a darker reality: AC has failed for weeks at a time, hot water cuts out repeatedly without notice, mold and fire ants plague units, and the pool has sat green and unusable all summer despite complaints. Earlier management left work orders "completed" without anyone showing up. New staff are making visible improvements, and some tenants have renewed leases based on these changes. Yet a five-year pattern of deterioration, deposit withholding, and poor accountability remains recent enough that trust is fragile. Reviewers consistently report being brushed off by the front desk when utilities fail, and amenities like the gym draw zero praise.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-23