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Stratton Park Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 170 Google reviews · How we rank ›

3.8(170) 65 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Stratton Park Apartments
Service
Luxury Apartments
Reviews
170

What Residents Say

Strong management under Ashley and Paula earns consistent praise for personal attention and quick repairs; long-term residents speak of a quiet, well-maintained community. However, newer residents report dirty move-in units, incomplete work orders, and recurring roach problems that undermine the promise-suggesting inconsistent execution across different leasing cycles or management transitions.

Recent shift: A significant leadership transition under Implicity Management appears to have improved resident sentiment around responsiveness and care, but pest control and move-in readiness issues persist.

Praised for
  • responsive management (Ashley, Mikah, Paula)
  • quick maintenance service
  • quiet community
  • friendly staff
  • clean grounds and pools
Watch-outs
  • roach and pest infestations
  • work orders not completed or delayed
  • move-in units dirty or unfinished
  • high staff turnover
responsive-managementfriendly-staffquick-maintenanceslow-maintenance-responseclean-facilitiespest-problemswell-maintained-groundsquiet-community
Best for: Long-term residents valuing responsive management and quiet surroundings
Think twice if: Planning a move-in: dirty units and incomplete pre-occupancy repairs have frustrated recent arrivals; roach problems reported periodically despite treatment requests

What This Community Gets Right

  • Attentive, hands-on property management (especially under current leadership)
  • Quick maintenance response for established residents
  • Quiet community with friendly neighbors
  • Clean pools and maintained grounds

Before You Tour

  • Ashley (office manager): credited with fixing long-standing maintenance backlog and personal unit visits
  • Mikah (manager): responsive to calls
  • Roger and Angel (maintenance staff): praised for quick service
  • Paula (property manager during Implicity transition): highly praised for resident support
  • Jody Marquez (Implicity owner): hosted community barbecue
  • Roach and flea infestations reported despite pest control requests
  • High turnover noted: one resident counted 5 maintenance staff and 4 managers in under a year

Maintenance, Management & More

Luxury Apartments
Responsive, caring management praised by long-term residents; newer arrivals frustrated by dirty units and broken pre-occupancy promises

Compared to Nearby Communities

  • Rated 3.8 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 97
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Scores by Category

5
109
4
8
3
3
2
5
1
45

Common Renter Questions

Is maintenance responsive to work orders?
Varies significantly. Long-term residents report quick service; newer residents describe promises unfulfilled for weeks (blinds, AC adjustments, pest control).
What are the pest issues?
Roach infestations reported as ongoing despite tenant requests for preventive spraying. One resident experienced fleas and required relocation.
Are the common areas clean?
Pools and grounds kept clean according to multiple reviews. However, move-in units have been reported dirty or with non-functioning appliances.

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The property attracts praise for its recent management and maintenance overhaul, with tenants naming Paula, Nicole, David, and Mark as capable staff who resolve issues quickly. However, the ratings reflect a darker reality: AC has failed for weeks at a time, hot water cuts out repeatedly without notice, mold and fire ants plague units, and the pool has sat green and unusable all summer despite complaints. Earlier management left work orders "completed" without anyone showing up. New staff are making visible improvements, and some tenants have renewed leases based on these changes. Yet a five-year pattern of deterioration, deposit withholding, and poor accountability remains recent enough that trust is fragile. Reviewers consistently report being brushed off by the front desk when utilities fail, and amenities like the gym draw zero praise.

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Last updated 2026-08-23