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The Park at Braun Station Apartments in Northwest San Antonio

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 130 Google reviews · How we rank ›

4.1(130) 71 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Park at Braun Station Apartments in Northwest San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
130

What Residents Say

Six years of happy tenants praise Joe and his maintenance crew for fixing problems within a day, and office manager Arlene for keeping the community peaceful and well-kept. Staff like Lily and Breanna earn repeated compliments for going beyond expectations. A handful of residents report serious letdowns: one faced discrimination during a tour, another endured months of marijuana smoke and a four-day condom on the walkway with no follow-up, and move-out residents say they paid cleaning fees despite already cleaning thoroughly.

Praised for
  • responsive maintenance team
  • friendly and attentive office staff
  • clean grounds and common areas
  • quick repair turnaround
Watch-outs
  • inconsistent staff behavior toward some residents
  • unresolved noise and odor complaints
  • move-in cleanliness issues
  • unexpected move-out charges
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesunresponsive-officehidden-fees
Best for: Long-term residents valuing quick maintenance response and community stability.
Think twice if: Noise, odor enforcement, and move-out billing have left some residents frustrated despite overall upkeep.

What This Community Gets Right

  • Maintenance responds within 24-48 hours
  • named staff consistently praised by long-term residents
  • grounds maintained daily
  • pool and fitness included

Before You Tour

  • Maintenance Foreman Joe named repeatedly for AC repairs, pool cleaning, and tenant care
  • Office Manager Arlene praised by 6-year resident for consistent hiring and staff quality
  • Leasing agents Lily, Breanna, and Briana named in reviews
  • Maintenance crew Charles and Maui mentioned for responsiveness
  • Built-in microwave replacement installed in 10 minutes
  • Repairs typically completed within 1-2 days

Maintenance, Management & More

Luxury Apartments
Long-term residents call it peaceful and well-kept, with amenities included; move-out cleaning fees charged regardless of condition.
Pet-Friendly Apartments
Reviews do not clearly discuss pet policies or pet-related experiences.

Compared to Nearby Communities

  • Rated 4.1 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 36
Review volume 92
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
83
4
16
3
11
2
4
1
16

Common Renter Questions

How fast do maintenance requests get done?
Most requests are handled within 1-2 days. One resident reported AC fixed ASAP and a microwave replaced in 10 minutes.
What amenities come with an apartment?
Their website lists resort-style pool, heated spa, and fitness facilities included. Food truck events are also mentioned by one resident.
Will I be charged cleaning fees when I move out?
One recent resident reports being charged cleaning fees on move-out despite doing their own cleaning beforehand, so confirm terms before signing.

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Last updated 2026-08-23