How long does maintenance typically take for urgent repairs like AC issues?

Multiple residents report waits of over a month for repairs including AC. Work orders are sometimes marked complete in the system before the actual repair is done.

Are the grounds and common areas well-maintained?

Yes; residents consistently note litter-free walkways, reserved parking without issues, and a welcoming common space.

What furniture and amenities are included?

The business lists 1-, 2-, and 3-bedroom furnished homes with washer/dryer connections, faux hardwood floors, gourmet kitchens, walk-in closets, balcony/patio, covered parking, clubhouse, fitness center, and resort-style pool.

Villas at Bandera

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 281 Google reviews · How we rank ›

3.4(281) 58 composite score See reviews on Google ✓ Google-verified

Furnished & Corporate HousingPet-Friendly ApartmentsLuxury Apartments

Services: Furnished & Corporate Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews: 281

What Residents Say

Villas at Bandera splits starkly between residents who praise staff warmth and grounds upkeep and those battling chronic maintenance neglect. Multiple tenants report month-plus waits for critical repairs (AC in summer heat, mold, water damage), with work orders marked complete before problems are fixed. Leasing agents Eric and Anthony earn consistent individual praise for patience and care, yet management responsiveness, accountability, and follow-through on repairs remain major pain points.

Praised for

friendly and compassionate leasing staff (Eric, Anthony mentioned by name)
clean, litter-free grounds and common areas
safe, welcoming community feel
prompt and professional maintenance work (when completed)

Watch-outs

maintenance requests closed in system but not actually completed
months-long unresolved repairs (AC, mold, water damage, cabinets)
poor communication and follow-up from management
unprofessional staff behavior at leasing office
pest problems (roaches) and unleashed dogs
inadequate trash service despite paying extra fee

responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiespest-problemsslow-maintenance-responsefriendly-staffunresponsive-office

Best for: corporate professionals seeking short-term furnished housing with strong community feel and attentive individual staff support

Think twice if: you need urgent maintenance responsiveness or have critical repairs; delayed work orders and slow follow-up are documented patterns

What This Community Gets Right

individual staff members (Eric, Anthony) known for genuine care and flexibility
well-maintained common grounds and walkways
resort-style pool and fitness amenities

Before You Tour

Eric Coleman and Anthony named repeatedly by residents for professionalism and patience during lease and leasing issues
Manager Samantha and staff member Cristy mentioned negatively for unhelpful attitudes
Multiple tenants waited over a month for AC repair in summer, mold/water damage repair, and cabinet fixes
Work orders closed in system without actual repairs completed
Trash pickup failures despite $30/month extra fee charged

Maintenance, Management & More

Furnished & Corporate Housing: Leasing staff (Eric, Anthony) praised for professionalism and accommodation; management follow-up on repairs is weak
Pet-Friendly Apartments: Unleashed dogs on property and waste not picked up; enforcement lacking
Luxury Apartments: Grounds kept clean and inviting; units have modern finishes but maintenance quality inconsistent

Compared to Nearby Communities

Rated 3.4 against a 3.77 average across the 124 furnished & corporate housing businesses listed here.
Has more Google reviews than 82% of the businesses in this directory.

How This Score Was Calculated

How We Score

Star rating 0

Review volume 100

Review recency 100

Review sentiment 43

Profile completeness 100

Verification 30

Scores by Category

154

100

Common Renter Questions

How long does maintenance typically take for urgent repairs like AC issues?: Multiple residents report waits of over a month for repairs including AC. Work orders are sometimes marked complete in the system before the actual repair is done.
Are the grounds and common areas well-maintained?: Yes; residents consistently note litter-free walkways, reserved parking without issues, and a welcoming common space.
What furniture and amenities are included?: The business lists 1-, 2-, and 3-bedroom furnished homes with washer/dryer connections, faux hardwood floors, gourmet kitchens, walk-in closets, balcony/patio, covered parking, clubhouse, fitness center, and resort-style pool.

Similar apartment complexes nearby

Bandera Crossing

4.3(137)✓ Google-verifiedPublishes prices

Most tenants find Bandera Crossing a quiet, welcoming community where maintenance responds quickly and staff treat them well. The trade-off is honest: older buildings mean outdated appliances, occasional pest issues in ground-floor or poorly-sealed units, and move-out inspections are strict. Ms. Noely and the office team (including Catherine and Alyssa) earn consistent praise for leasing support and daily responsiveness. The pool stays open year-round, grounds are well-maintained, and two maintenance staff handle work orders same-day more often than not. Budget-conscious renters and pet owners find value here, though those needing modern systems should look elsewhere.

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The Vista

4.2(153)✓ Google-verified

Leasing staff like Carolyn and Nate Griffin earn consistent praise for making the rental process smooth and personal. Maintenance technician Deshawn is repeatedly cited for prompt, professional repairs. However, serious gaps emerge: a resident discovered cockroaches and unusable appliances at move-in that took days to address, the emergency AC line went unanswered during a 85-degree failure, and theft occurred with no working security cameras. The community itself feels welcoming to pet owners and first-time renters who have positive staff interactions. Unresolved issues include power outages affecting multiple residents and a property manager described as dismissive during crises. Staff quality and location appeal draw residents, but infrastructure failures and security vulnerabilities are genuine concerns worth investigating before signing.

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The Park at Braun Station Apartments in Northwest San Antonio

4.1(130)✓ Google-verified

Six years of happy tenants praise Joe and his maintenance crew for fixing problems within a day, and office manager Arlene for keeping the community peaceful and well-kept. Staff like Lily and Breanna earn repeated compliments for going beyond expectations. A handful of residents report serious letdowns: one faced discrimination during a tour, another endured months of marijuana smoke and a four-day condom on the walkway with no follow-up, and move-out residents say they paid cleaning fees despite already cleaning thoroughly.

Luxury ApartmentsPet-Friendly Apartments

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Villas at Bandera

What Residents Say

What This Community Gets Right

Before You Tour

Maintenance, Management & More

Compared to Nearby Communities

How This Score Was Calculated

Scores by Category

Common Renter Questions

Similar apartment complexes nearby

Bandera Crossing

The Vista

The Park at Braun Station Apartments in Northwest San Antonio

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