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Stone Chase

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 165 Google reviews · How we rank ›

4.0(165) 72 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Stone Chase
Service
Pet-Friendly Apartments
Reviews
165

What Residents Say

Over three years, residents praise Stone Chase for its quiet, well-maintained grounds and staff who solve problems fast. Javier and the maintenance crew (Jeff and Erick) stand out for their speed, attitude, and genuine care, though some note the units themselves look dated.

Praised for
  • responsive staff, especially Javier/Javi
  • quick maintenance response and skilled technicians
  • quiet, peaceful community
  • smooth leasing and move-in process
Watch-outs
  • units appear aging
  • isolated leasing dispute over security deposit refund
responsive-managementwell-maintained-groundsquick-maintenancefriendly-staffquiet-community
Best for: Pet owners and residents prioritizing quick maintenance response and peaceful surroundings.
Think twice if: Check specific unit age and condition in person; one resident flagged a security deposit dispute.

What This Community Gets Right

  • responsive staff and rapid problem-solving
  • strong maintenance team
  • quiet, peaceful setting
  • dog park and pet amenities

Before You Tour

  • Javier (leasing/move-in coordinator) handles approvals and moving process
  • Jeff and Erick named as maintenance technicians
  • Hailey (leasing) handles unit transfers and problem resolution
  • Dog park on grounds
  • In-unit washer-dryer available

Maintenance, Management & More

Pet-Friendly Apartments
Dog park and pet-friendly setup praised; residents emphasize quiet community suitable for pets.

Compared to Nearby Communities

  • Rated 4 against a 3.71 average across the 164 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

Most Mentioned in Reviews

granite countersfriendly peoplequiet communitymoving processquick maintenancedog parkwork ordershelpful staffpleasant stayproblem resolution

How This Score Was Calculated

How We Score
Star rating 31
Review volume 96
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Scores by Category

5
97
4
25
3
14
2
4
1
25

Common Renter Questions

How long do maintenance work orders typically take?
Multiple residents report quick response times; Jeff and Erick arrive promptly to resolve issues.
Is there a dog park on the property?
Yes, the community has a dog park for resident pets.
Request a quote

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Living here often means battling unresolved pest and mold problems while facing an unresponsive office. When maintenance does show up, some staff like Jacinto perform well, but systemic issues-roaches in walls, wet-sealed mold, broken appliances-persist unchecked for months. Residents report feeling disrespected and gaslit when raising complaints. Amenities advertised online remain largely unavailable: the pool stays shut for weeks on end, the gym requires special permission even during posted hours, and fitness equipment sits broken. Leasing tours are friendly, but the contract period reveals a stark shift in how the office treats tenants versus prospects.

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Madeira Apartments
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Madeira Apartments

3.5(147)✓ Google-verifiedPublishes prices

Five-star reviews consistently praise Madeira's responsive maintenance team, especially Geno, and engaged management led by Selinda and Felicia. The quiet Northeast Side location, clean grounds, dog park, and pool draw long-term residents. The main caveat is sporadic reports of roach infestations over several years; some tenants found the non-refundable pet deposit frustrating when damages occurred.

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Remington Ranch
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Remington Ranch

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Remington Ranch attracts residents seeking an affordable pet-friendly complex near their work, but the property splits sharply between positive and negative experiences. Some residents encounter a quiet, manageable living situation with responsive staff; many others face incomplete maintenance responses, pest problems, safety hazards, and an office that marks work orders complete without finishing them. Deferred repairs, broken appliances, and roach infestations drive extended complaints, while package theft, deposit disputes, and misleading lease-signing promises add to frustration.

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Last updated 2026-07-23