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Brixton Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 428 Google reviews · How we rank ›

3.1(428) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Brixton Apartments
Service
Luxury Apartments
Reviews
428

What Residents Say

Brixton shows stark division: tenants praise individual staff members, particularly those in the leasing office, for attentiveness and friendliness. However, widespread complaints dominate recent months. Residents report mold in multiple areas, substandard initial conditions, unreliable utilities, and maintenance issues that linger for weeks despite repeated requests. Common grievances include water being shut off without notice, roaches and pest problems despite pest control fees, security lapses, and management failing to honor lease terms or respond to emails. The complex appears to struggle with basic habitability standards and operational accountability.

Move-in inspections are reportedly unreliable; multiple tenants describe discovering roaches, mold, damaged fixtures, and uncleaned units after signing. Maintenance workers frequently mark work orders complete without actually fixing problems. Water service disruptions violate Texas Property Code requirements for notice, yet occur without email or phone warning. Gate and camera systems fail to secure the property as advertised. While newer management has earned scattered praise, turnover remains high and service inconsistency is the consistent thread.

Recent shift: Negative trend evident. Earlier five-star reviews (4-6 months ago) praised specific staff and property condition. Over the past 2-3 months, one-star reviews citing maintenance failures, water service disruptions, mold, pest infestation, and security breaches have accumulated rapidly, with no recent five-star reviews to counter them. Management turnover is cited as frequent, with property managers lasting only 1-2 months.

Praised for
  • friendly and helpful leasing staff
  • responsive management under new oversight
  • well-maintained fitness and pool areas
Watch-outs
  • persistent mold and moisture damage
  • slow or incomplete maintenance repairs
  • water shutoffs without notice
  • unclean units at move-in
  • poor security and gate malfunction
  • unresponsive office communication
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenance-responseunresponsive-officeparking-issues
Think twice if: Think carefully before signing. Read recent reviews thoroughly. Many tenants report uninhabitable move-in conditions, unresolved mold, and slow repairs.

What This Community Gets Right

  • some leasing staff praised for friendliness and responsiveness
  • onsite fitness center and swimming pools
  • starting rates as low as $665/month for 1-bedroom

Before You Tour

  • Staff members Alexis, Alexus, Carol, Margie, and Daija specifically praised for customer service and property knowledge
  • Move-in inspections inconsistently performed; tenants moved into roach-infested and mold-contaminated units
  • Water shutoffs occur without email or phone notice, sometimes multiple times monthly, violating Texas Property Code 92.008
  • Maintenance marks work orders complete without repairs; AC issues have lasted 2-6 months; refrigerator replacement took 7 days after reporting
  • Security cameras limited to office, gym, pool, and laundry areas; main gate frequently left open or non-functional; attempted break-in occurred on balcony
  • Pest control fees charged despite ongoing roach and rodent problems
  • One-month free promotion reportedly not honored for leases under one year

Compared to Nearby Communities

  • Rated 3.1 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffpoolsnew managementinformative staffunresponsive officeclean propertymoldgympricingold appliances

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Scores by Category

5
176
4
43
3
33
2
18
1
158

Common Renter Questions

Can I get a tour before signing a lease?
Multiple recent reviews indicate move-in sight unseen. One tenant stated they were told they could tour 2408 a day before move-in but were not shown it until two hours before arrival. Tours do not appear to be reliably offered pre-lease.
What are the posted rental rates?
Their website lists 1-bedroom starting at $665-$735/month and 2-bedroom starting at $919/month, varying by floor plan.
Does Brixton offer pet-friendly apartments?
Yes, the business website lists Pet-Friendly Apartments as an available service.

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Last updated 2026-08-23