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Brixton Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 432 Google reviews · How we rank ›

3.1(432) 56 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Brixton Apartments
Location
San Antonio International Airport Vicinity, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
432
Best for
People willing to overlook management and maintenance concerns in exchange for low advertised rent.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Brixton splits sharply: five-star reviews praise leasing staff like Alexis and Daija for responsiveness during sign-up, while one- and two-star reviews dominate post-move experience. Tenants report mold coating walls and ceilings, AC failures lasting months with work orders marked complete despite no work done, water shut off without notice (sometimes multiple times per week), and unresponsive office after lease signing. Security deposit recovery takes months with no reply to calls or emails. Maintenance appears overwhelmed or ineffective, and property managers cycle out frequently. A handful of residents report positive maintenance and no complaints, but they are vastly outnumbered.

Units arrive visibly dirty or with prior tenant belongings still present. Trash accumulates for days. Washer-dryer connections corrode, dishwashers leak and mold, and windows seal poorly. Tenants cite Texas Property Code violations for water interruption without notice. Pest problems (roaches, wasps, theft in common areas) persist unchecked. Many residents describe high stress and regret; several note amenities like pools and fitness center exist but feel dated or poorly maintained relative to the rent charged.

Praised for
  • helpful staff (some leasing agents named)
  • amenities available (pools, fitness center)
  • welcoming atmosphere on initial interaction
  • knowledgeable property staff (when present)
Watch-outs
  • security deposit not returned months after move-out
  • office unresponsive to calls and emails post-move
  • slow emergency maintenance and incomplete repairs
  • widespread mold, leaks, deteriorating unit conditions
  • water shutoffs without notice (violates Texas law per tenants)
  • trash overflows for days
  • unresponsive to work orders
  • misleading move-in and move-out processes
  • high turnover of property managers
  • pest issues (roaches, wasps, bed bugs implied)
  • towing even for registered vehicles
  • appliances corroded or non-functional
  • security concerns (broken gates, slow guards, theft in laundry)
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenance-responseunresponsive-officeparking-issueshidden-feesoverpriced
Best for: People willing to overlook management and maintenance concerns in exchange for low advertised rent.
Think twice if: You need reliable maintenance response, mold-free living conditions, responsive post-lease communication, or security deposit return within reasonable timeframes.

What This Community Gets Right

  • Named leasing staff known for helpfulness during sign-up (Alexis, Daija, Alexus)
  • Published prices starting at $665/month
  • Fitness center, pools, private patios available

Before You Tour

  • Leasing agents Alexis, Daija, Alexus praised for during-lease responsiveness
  • AC failures lasting 2-6 months with no resolution
  • Water shutoffs multiple times per week without notice; tenants cite Texas Property Code Section 92.008 violations
  • Security deposit recovery: 2+ months of unanswered calls and emails reported
  • Property manager turnover: tenants note new manager every 1-2 months
  • Work orders marked 'complete' despite no work performed
  • Mold plastered over rather than treated; vents painted over to hide mold buildup
  • Units delivered with previous tenant belongings, roaches, wasps present

Maintenance, Management & More

Pet-Friendly Apartments
Website lists pet-friendly apartments; reviews do not discuss pet policies or experiences.
Luxury Apartments
Advertised as upscale with amenities, but reviews describe outdated facilities, deteriorating conditions, and mold; most tenants do not perceive luxury value.

Compared to Nearby Communities

  • Rated 3.1 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffpoolsinformative staffunresponsive officeapartment viewingpest controlold applianceswelcoming atmospherecompactorcleanliness

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 35
Profile completeness 100
Verification 30

Scores by Category

5
177
4
43
3
33
2
18
1
161

Common Renter Questions

What are the starting rent prices?
One-bedroom units start at $665/month (460 sq ft) to $735/month (603 sq ft). Two-bedroom units start at $919/month (800 sq ft) according to their website.
What amenities are available?
Pools, fitness center, business center, barbecue grill, picnic areas, private patios, and private balconies. Google attributes list basketball court and hot tub. However, reviews describe these as outdated and poorly maintained.
How long does a security deposit take to recover after move-out?
Multiple reviews report two or more months of unanswered calls and emails. One resident waited two months with no contact from management.

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Last updated 2026-09-25