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The Flats at Westover Hills by Cortland

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 397 Google reviews · How we rank ›

4.4(397) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Furnished & Corporate HousingLuxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
The Flats at Westover Hills by Cortland
Location
Far West Side, San Antonio
Services
Furnished & Corporate Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
397
Ranking
#11 in Furnished & Corporate Housing
Best for
Military families and working professionals near Lackland seeking responsive leasing support and quality amenities.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

The leasing and front-office team consistently earn high marks for patience, helpfulness, and genuine care, with multiple reviewers praising Amy Garza, Nancy, Daniel, and Yara by name for going above and beyond during tours and move-in. Staff turnover appears low, and maintenance issues reported are typically resolved quickly.

Serious safety and management concerns emerge in minority reviews: car break-ins, tire theft, and missing packages have gone unaddressed or dismissed by management, security gates are reportedly left open frequently, lighting in the lot is poor, and responses to tenant complaints about these issues have fallen short. A few residents also report daytime construction noise, mismatches between what staff promise verbally and what the lease states, and maintenance gaps including pest issues and poor upkeep of common areas.

Praised for
  • friendly, patient leasing staff
  • quick maintenance response
  • quality amenities and finishes
  • welcoming community feel
Watch-outs
  • security and theft issues
  • unresponsive management on serious concerns
  • mismatch between verbal promises and lease terms
  • maintenance and cleanliness gaps
  • daytime noise from construction
friendly-staffamenity-qualitysafe-communityresponsive-managementparking-issuesunresponsive-office
Best for: Military families and working professionals near Lackland seeking responsive leasing support and quality amenities.
Think twice if: You prioritize security and proactive management response; some residents report unaddressed vehicle theft, poor lot lighting, and management dismissiveness of serious concerns.

What This Community Gets Right

  • named, attentive leasing staff
  • quick maintenance turnaround
  • gated community with pool and bark park
  • furnished units with upscale finishes

Before You Tour

  • Amy Garza, Nancy, Daniel, and Yara are named for exceptional leasing and tour assistance
  • maintenance responds same-day to reported damages
  • low staff turnover noted by reviewers
  • pool and bark park maintained as primary amenities
  • free yoga offered to residents

Maintenance, Management & More

Furnished & Corporate Housing
Highly praised for move-in support and furnished finishes; one reviewer noted construction noise during daytime hours.
Luxury Apartments
Granite countertops, rainfall showerheads, and quality units commended; some maintenance gaps and age-related issues noted.
Pet-Friendly Apartments
Bark park available, but one reviewer reported it frequently left unclean.
Gated & Secured Communities
Gated access reported as frequently left open; poor lot lighting and lack of visible security cameras raise safety concerns.

Compared to Nearby Communities

  • Rated 4.4 against a 3.83 average across the 107 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Scores by Category

5
318
4
20
3
10
2
7
1
42

Common Renter Questions

What are the lease prices?
Their website lists 1-bed from $1,023, 2-bed from $1,323, and 3-bed from $1,584, all including fees.
Are pets allowed?
Yes, the property is pet-friendly and includes a bark park for dogs.
How quickly does maintenance respond?
One recent resident reported maintenance completed same-day repairs on move-in damages.

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Last updated 2026-09-25