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Dalian Monterrey Village Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 416 Google reviews · How we rank ›

3.7(416) 63 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate HousingPet-Friendly Apartments
Dalian Monterrey Village Apartments
Location
Far West Side, San Antonio
Services
Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
416
Ranking
#34 in Furnished & Corporate Housing
Best for
military short-term stays, corporate relocations seeking furnished apartments, families prioritizing safety and parking

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Five-star reviewers praise the leasing team, especially Alyssa Rodriguez, Sydney, Jeanette Ortiz, and Michelle Garcia, for patience and kindness during the rental process. The property feels safe for families, parking is ample, and package theft is rare. However, one-star reviews detail a consistent problem: maintenance requests languish unaddressed for weeks, office phones go unanswered, and broken appliances (washers, air conditioning, garbage disposals) are left partially fixed or abandoned. Grounds maintenance is also spotty, with common areas, breezeways, and pet areas not regularly cleaned.

Beyond service delays, recent renters report uncharged move-out fees, a gate that frequently malfunctions despite being touted as secure, and gym equipment that sits broken. The property has real appeal for corporate relocations and military short-term stays, but living there long-term depends heavily on needing minimal maintenance attention. Staff turnover or understaffing in the maintenance department appears to be the weak link that reverses otherwise positive first impressions.

Praised for
  • friendly, helpful leasing staff
  • safe community and package security
  • convenient location
  • good parking availability
  • responsive management
  • family-friendly environment
Watch-outs
  • slow maintenance response times
  • unresponsive office phone lines
  • move-out charges disputed
  • broken amenities (gym equipment, gate malfunction)
  • poor ground maintenance (trash, odors, cleanliness)
  • unresolved appliance repairs
friendly-staffresponsive-managementslow-maintenance-responseunresponsive-officesafe-communityparking-issuesamenity-qualitypoor-communication
Best for: military short-term stays, corporate relocations seeking furnished apartments, families prioritizing safety and parking
Think twice if: maintenance response delays are a deal-breaker, or you anticipate needing repairs frequently during your lease

What This Community Gets Right

  • Leasing team praised by name for patience and support during rental process
  • safe community with reliable package security
  • ample parking with low theft reports
  • short-term rentals and military-friendly options

Before You Tour

  • Leasing staff named in reviews: Alyssa Rodriguez, Sydney, Jeanette Ortiz, Michelle Garcia
  • Maintenance complaints include washer spinners, air conditioning leaks, garbage disposals left non-functional, and light fixtures not repaired
  • Gate frequently malfunctions despite being marketed as secure
  • Gym equipment described as broken and poorly equipped
  • Valet trash service charges $30 per month but reportedly skips full or heavy bags
  • Move-out charges disputed for items not provided (garage fee when no garage rented)

Maintenance, Management & More

Furnished & Corporate Housing
Praised for leasing support and location; military and relocations find it convenient despite maintenance issues.
Pet-Friendly Apartments
Bark park is available, but reviewers note residents do not always clean up after dogs and community grounds are neglected.

Compared to Nearby Communities

  • Rated 3.7 against a 3.83 average across the 107 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
235
4
45
3
14
2
15
1
107

Common Renter Questions

Is the gate secure?
The property advertises a gate, but multiple reviews report frequent malfunctions and gaps in operation since move-in. One reviewer noted the gate had not worked reliably for months.
How responsive is maintenance?
Maintenance response times are slow. One reviewer waited from May into the current month for a washer repair, and multiple callers report difficulty reaching the office phone. Some requests are marked closed without repairs being completed.
Is this complex good for pet owners?
The property has a bark park and is pet-friendly. However, reviews mention that not all residents clean up after their dogs, and common areas can smell as a result. Community ground maintenance is inconsistent.

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Last updated 2026-09-25