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The Haven at Westover Hills

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 538 Google reviews · How we rank ›

4.4(538) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsFurnished & Corporate HousingPet-Friendly Apartments
The Haven at Westover Hills
Services
Luxury Apartments, Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
538

What Residents Say

Residents consistently experience smooth move-ins and attentive staff who remember them by name. Marlo and Joe handle applications and tours with genuine care, often going beyond standard service. Maintenance responds quickly to work orders. The property feels welcoming and peaceful, with long-term residents testifying to stable, caring management over years.

Amenities include pools, fitness centers, dog parks, and BBQ areas. Pricing ranges from $1,134 for one-bedroom to $1,808 for three-bedroom units. The leasing team's availability during the application phase stands out as a real differentiator for urgent or last-minute moves.

Praised for
  • staff expertise and friendliness
  • fast move-in and lease process
  • responsive maintenance and repairs
  • peaceful community feel
  • professional leasing team
responsive-managementfriendly-staffclean-facilitiesquiet-community
Best for: Relocating professionals needing fast, stress-free move-in or those seeking long-term stability with attentive staff.

What This Community Gets Right

  • named leasing staff (Marlo, Joe) handle urgent moves personally
  • fast maintenance response and high completion rates
  • welcoming, stable community with resident loyalty
  • no move-in hassle

Before You Tour

  • Marlo and Joe are leasing specialists praised for handling urgent moves personally and staying available during the signing process
  • maintenance crew delivers fast turnaround on work orders
  • residents report 10-year tenancies with multiple unit upgrades
  • four-week free rent promotion available through leasing staff

Maintenance, Management & More

Luxury Apartments
Beautiful units with responsive staff and community feel; leasing team known for personalized, urgent-move assistance.
Furnished & Corporate Housing
No review mentions furnished units or corporate housing specifically.
Pet-Friendly Apartments
Dog parks available on-site; no complaints about pet policies in reviews.

Compared to Nearby Communities

  • Rated 4.4 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Scores by Category

5
426
4
31
3
20
2
10
1
51

Common Renter Questions

How long does the move-in process typically take?
Reviewers report applications and lease signing happening within one to two days with leasing staff like Marlo and Joe, sometimes with same-day or next-day key pickup. The team aims to expedite the process.
What happens if I need maintenance done?
Residents report fast turnaround times on maintenance requests. One 10-year tenant noted the maintenance crew delivers 'top notch' service with quick response.
Are pets allowed, and what pet amenities are there?
Their website lists dog parks on-site. No complaints about pet policies appear in reviews.

Similar apartment complexes nearby

Villas in Westover Hills
59

Villas in Westover Hills

3.0(346)✓ Google-verified

Long-term residents and returning renters praise the amenities and individual staff members, with some maintenance requests completed same-day. However, the complex divides sharply on policy enforcement and fee transparency. Move-out charges and deposit disputes appear systemic, security incidents go unresolved, and management communication gaps frustrate residents during maintenance and building upgrades. Named staff like Joseph (maintenance) and Jessica (office) earn specific praise. The complaint pattern centers on hidden fees, weak rule enforcement (pet waste, vehicle theft, unauthorized guests), and an after-hours response that reviewers say is nonexistent. Repeat residents cite the amenity package as worth returning; departing residents cite fee practices as the reason they left.

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Slate Creek at Westover Hills
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Slate Creek at Westover Hills

4.4(160)✓ Google-verified

Strong maintenance response and friendly front staff make day-to-day living smooth for many. However, management professionalism wavers, parking is tight, and security gaps leave residents vulnerable to theft; some report bait-and-switch unit issues and frustration over enforcement inconsistency.

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Hill Country Villas
60

Hill Country Villas

3.5(259)✓ Google-verified

Half the reviews praise the spacious layout and helpful maintenance workers like Mike and Jesse, especially when contacted directly. The other half describe months-long repair delays, a single shared maintenance person, widespread pest and water damage, neglected grounds, and a current manager (Katrina) who residents say ignores requests and uses delay tactics. A property manager change around four months ago created a sharp divide: older reviews under Jenn were consistently positive, recent ones under new management are predominantly negative. The complex has decent bones but is understaffed and currently struggling with responsiveness. The maintenance crew, particularly Mike Garcia and Jesse, earn praise for professionalism and speed when engaged directly. However, residents report they lack basic tools and are overwhelmed by the workload. Management has refused lease copies, ignored pest control complaints, failed to address water infiltration and structural issues documented by the city, and posted eviction notices without attempting to work with tenants. The property sits near SeaWorld on the Far West Side; the location itself is considered a strength.

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Last updated 2026-08-23