Medical Center Apartments
When maintenance staff show up, they work fast and know their job. Janelle, Micaela, and Ram have earned specific praise for professionalism. But roaches plague multiple units despite repeated pest control calls, and some tenants waited months for AC fixes or got no response to complaints. The office is a mixed bag: some reviewers praise quick communication; others report staff rudeness, ignored phone calls, and a dismissive manager (Elizabeth Contreras) who replaced a well-liked predecessor. Trash sits in parking lots for weeks, gates break constantly, and cleanliness depends more on neighbors than management. Location near the Medical Center and schools appeals to students and families, but only if you're willing to stay on top of the office in person rather than expect reliable phone support. The complex offers amenities (pool, dog park, fitness center) and one-time pet fees are reasonable ($200) with low monthly pet fees ($20), but reviews suggest the buildings themselves need upgrades. Affordability and proximity to employment draw people in, but high one-star review volume (41%) signals systemic issues that cost the business repeat customers.
