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Hawthorne House

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 282 Google reviews · How we rank ›

4.2(282) 75 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly ApartmentsStudent Housing
Hawthorne House
Services
Affordable & Section 8 Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
282

What Residents Say

Hawthorne House draws strong loyalty from students and medical professionals, with staff like Nadynn and Gina earning consistent praise for warmth and attentiveness. Modern finishes and reliable day-to-day maintenance anchor the appeal.

However, gaps emerge at scale: key fob access failures, hallway security breaches, multiple HVAC collapses with slow emergency response, and package theft. Several residents report management turnover, billing disputes, and delayed fixes to common areas, suggesting growing pains in a property expanding beyond its service capacity.

Praised for
  • friendly, attentive staff (Nadynn, Gina, Mike named)
  • responsive, prompt maintenance
  • clean, well-maintained apartments and grounds
  • modern amenities and finishes
  • strong community feel for students and medical professionals
Watch-outs
  • security lapses and hallway access issues
  • HVAC failures and slow emergency response
  • package theft and property damage
  • maintenance backlog despite responsive reputation
  • unexpected billing and management turnover
friendly-staffquick-maintenanceclean-facilitiessafe-communityamenity-qualityslow-maintenance-responsepackage-theftparking-issuesnoisy-neighbors
Best for: Students and residents working at Medical Center or UT Health seeking modern furnished units with community atmosphere.
Think twice if: Renters sensitive to access reliability or emergency maintenance response; key fob and HVAC issues reported by long-term residents.

What This Community Gets Right

  • Named staff (Nadynn, Gina, Mike) known for personal attention
  • Modern finishes: quartz/granite, hardwood-style flooring, stainless appliances
  • EV charging on-site
  • Pool, grill stations, social lounge
  • Proximity to Medical Center and UT Health

Before You Tour

  • Staff members Nadynn, Gina, and Mike named across multiple reviews for friendliness
  • EV charging available on-site
  • Resort-style pool, grill stations, social lounge, zen garden
  • Walk-in closets and full-size washer/dryer in units
  • Key fob malfunctions requiring residents to walk around building to enter
  • HVAC failures four times in one year; emergency maintenance did not respond in person
  • Hallway security breaches (homeless individuals sleeping in halls)
  • Package theft reported as regular problem

Maintenance, Management & More

Student Housing
UT Health students highlight proximity and community; one called it better than nearby alternatives.
Pet-Friendly Apartments
Pets allowed; however, elevator odor from pets noted as unaddressed issue.
Furnished & Corporate Housing
Modern finishes and appliances appeal to medical residents; staff responsiveness praised in leasing.

Compared to Nearby Communities

  • Rated 4.2 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 44
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
209
4
18
3
10
2
6
1
39

Common Renter Questions

Are utilities included?
Not stated in reviews or website. One resident was charged utility-related fees after move-out.
Does Hawthorne House have EV charging?
Yes; EV charging is available on-site. Some chargers were undergoing configuration changes to support all electric vehicles, not just Teslas.
What amenities are included?
Resort-style pool, outdoor grill stations, social lounge, zen garden, on-site laundry, and EV charging. Website lists 1 and 2 bedroom floor plans with modern finishes and walk-in closets.

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Last updated 2026-08-23