San Antonio Apartment Reviews Directory
Menu
Check Availability Call

Deer Oaks

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 118 Google reviews · How we rank ›

3.8(118) 69 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Deer Oaks
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
118

What Residents Say

Staff at Deer Oaks earn consistent praise for their speed and friendliness. Move-ins are smooth, maintenance requests resolved quickly, and residents describe a quiet, welcoming community. Named team members (Justin, Eddie, Mary, Angela) stand out for professional, patient service. One complaint flags an unresponsive office failing to act on a disruptive tenant dealing drugs and causing noise, though other residents report the community as peaceful overall.

The 3.8-star rating across 118 reviews reflects 59% five-star reviews offset by a smaller 26% rating one or two stars. Deer Oaks markets itself as affordable rent in a well-organized setting. Parking and pet policies draw explicit praise. The single serious complaint about staff inaction suggests inconsistent enforcement of tenant conduct standards.

Praised for
  • responsive management and quick maintenance
  • friendly and knowledgeable staff
  • safe, quiet, peaceful community
  • smooth move-in and leasing process
  • pet-friendly and parking ease
Watch-outs
  • unresponsive to problem tenants and noise complaints
  • drug use and disruptive neighbor issues
responsive-managementquick-maintenancefriendly-staffsafe-communityquiet-communitywell-maintained-groundsnoisy-neighborsunresponsive-office
Best for: Pet owners and renters seeking quick maintenance response and a quiet, friendly community.
Think twice if: Problem tenant management appears inconsistent; one resident reported disruptive neighbors and office inaction, suggesting community enforcement may have gaps.

What This Community Gets Right

  • staff speed and responsiveness
  • named team members praised by name
  • pet-friendly with easy parking
  • affordable rent positioning

Before You Tour

  • Justin praised for patient unit tours and no-pressure leasing
  • Eddie noted for quick, thorough maintenance work
  • Mary and Angela credited for responsive, helpful support
  • Lease transfers accommodated smoothly by office staff
  • One resident reported office failed to address tenant drug use and noise complaints
  • Residents note quick work order completion

Maintenance, Management & More

Luxury Apartments
Smooth, professional leasing and move-in experience with attentive named staff
Pet-Friendly Apartments
Explicitly pet-friendly with no parking hassles reported; one resident chose Deer Oaks partly for pet accommodation

Compared to Nearby Communities

  • Rated 3.8 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 19
Review volume 90
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Scores by Category

5
70
4
10
3
7
2
2
1
29

Common Renter Questions

How quickly does maintenance respond?
Multiple residents report quick response times. One mentions work orders completed in a timely manner; another calls maintenance 'super quick.' Eddie is named as a standout technician.
Is parking a problem here?
No. Several residents explicitly praise ease of parking at Deer Oaks compared to other complexes.
Are pets allowed?
Yes. The complex is pet-friendly and residents mention this as a draw.
Request a quote

Similar apartment complexes nearby

MedWest Apartments
74

MedWest Apartments

4.5(59)✓ Google-verified

Residents consistently praise the management team, especially Haydee and Ernesto, for quick maintenance response and genuine investment in community life through events and daily perks like coffee and snacks. The complex feels clean, quiet, and secure with excellent amenities; however, a handful report thin walls and past billing disputes that went unaddressed. Long-term tenants describe feeling at home. Pet owners appreciate the dog stations and walking areas. Staff like Kiana and Joel earn specific mention for professionalism during leasing. Most residents feel the medical center location and gated security justify renewal.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
View profile
The Cue at Medical Center
53

The Cue at Medical Center

3.3(45)✓ Google-verifiedPublishes prices

Five-star reviews praise staff like Michael and Emily for attentiveness, note clean grounds and fast maintenance, and highlight the quiet, gated environment and medical center location. One-star complaints centre on roach infestations tenants report persist despite cleaning, water interruptions, unsafe exit design, and management responses that residents see as defensive rather than empathetic. The deposit fee practices also frustrate departing tenants.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
View profile
Hawthorne House
75

Hawthorne House

4.2(281)✓ Google-verified

Hawthorne House wins strong loyalty from tenants drawn by genuinely warm staff and quick repairs when things work. Nadynn and Mike are named repeatedly for treating residents as people, not account numbers. The property delivers on its modern finish and draws med students and young professionals to its Medical Center location. However, the "luxury" pitch crumbles under scrutiny. AC failures recur with inadequate emergency response; hallways stay filthy despite complaints; gates and amenities break and sit unrepaired for months. Worse, departing residents face surprise bills and aggressive collection tactics. Long-term residents also report package theft and security breaches that management hasn't fixed.

Luxury ApartmentsStudent HousingSenior Living Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23