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Residences at Medical Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 314 Google reviews · How we rank ›

3.7(314) 62 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Residences at Medical Apartments
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
314

What Residents Say

Split experience depending on which management team handles your issues. Long-term residents praise staff like José, Leonard, Tye, Jacob, Lisa, Mandy, and Ryan for quick maintenance and care; however, recent complaints centre on rodent and cockroach infestations going unresolved for weeks, water damage with mold only painted over, and a pattern of management changes leaving residents frustrated. Recent lease terms and security deposit problems add to the wariness.

Recent shift: Sentiment appears to shift sharply between management eras; recent reviews (past 3 months) praise current office and maintenance staff (Lisa, Mandy, Ryan, José, Leonard, Tye, Jacob) but earlier 2024 reviews report serious unresolved pest and water damage issues, suggesting either recent improvement or inconsistent service by department.

Praised for
  • dedicated maintenance and office staff
  • long-term residents stay
  • good location near hospitals and shops
  • management responsiveness (when present)
Watch-outs
  • severe pest infestations (roaches, rodents, insects)
  • slow or absent maintenance response
  • water damage and mold not addressed
  • management instability and unprofessionalism
  • security deposit and billing issues
  • poor condition of unit during move-in
responsive-managementpoor-communicationpest-problemsslow-maintenance-responsefriendly-staffunresponsive-officehidden-fees
Best for: Long-term residents familiar with the property and current staff; less suitable for those requiring immediate pest remediation or reliable maintenance.
Think twice if: Pest control responsiveness has been poor; verify management stability before signing, and inspect units carefully before move-in. Security deposit practices questioned in reviews.

What This Community Gets Right

  • convenient location near medical facilities and shopping
  • full maintenance team on-site
  • long-term resident base (8+ years reported)
  • amenity-rich (pool, fitness, bark park, business center)

Before You Tour

  • Maintenance staff José, Leonard, Tye, Jacob praised repeatedly for attentiveness
  • Office staff Lisa, Mandy, Ryan noted for care in recent reviews
  • Rodent issue reported unresolved after 14+ days with no traps or professional inspection
  • Water damage from upstairs toilet only addressed with carpet removal and fans, followed by black mold
  • Fumigation promised twice but never completed
  • AC issue unresolved for 2 months; management blame attributed to personal conflict with resident

Maintenance, Management & More

Luxury Apartments
Mold, pest infestations, and poor unit conditions contradict luxury standard; long-term residents value location.
Pet-Friendly Apartments
Bark park with agility features mentioned on website; no review feedback on pet-specific services provided.

Compared to Nearby Communities

  • Rated 3.7 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
190
4
19
3
7
2
12
1
86

Common Renter Questions

What amenities are offered?
Pool, fitness center, business center, clubhouse, bark park with agility features, barbecue courtyard, playground, exercise track, and 24-hour laundry.
How long have residents typically stayed?
Some residents report 8 to 27 years at the property, though recent reviews indicate turnover due to maintenance and management issues.
What is the maintenance response time?
Recent reviews show extended delays (rodent issue 14+ days, AC issue 2 months); however, long-term residents praise current maintenance staff for attentiveness when engaged.

Similar apartment complexes nearby

Snowden Senior Living
83

Snowden Senior Living

4.9(67)✓ Google-verified

Residents consistently describe Snowden as a well-kept, secure place where staff treat them like family. The standout detail across reviews is Jorge Sanchez, the maintenance worker, who shows up fast, fixes problems right, and works with genuine friendliness. Office staff Josie and Bella earn repeated praise for making residents feel at home. Reviewers note the gated setup, new facilities, and quick response to maintenance calls as concrete reasons to choose this community over others.

Senior Living ApartmentsPet-Friendly Apartments
MedWest Apartments
74

MedWest Apartments

4.5(59)✓ Google-verified

Residents consistently praise the management team, especially Haydee and Ernesto, for quick maintenance response and genuine investment in community life through events and daily perks like coffee and snacks. The complex feels clean, quiet, and secure with excellent amenities; however, a handful report thin walls and past billing disputes that went unaddressed. Long-term tenants describe feeling at home. Pet owners appreciate the dog stations and walking areas. Staff like Kiana and Joel earn specific mention for professionalism during leasing. Most residents feel the medical center location and gated security justify renewal.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
The Branch at Medical Center
61

The Branch at Medical Center

3.5(197)✓ Google-verified

Newcomers consistently praise Scott, Joanna, and the leasing team for making apartment selection easy, patient, and transparent. Most recent visitors and first-time renters report warmth and professionalism from staff, and highlight pet policies, pools, and resort-like amenities as community strengths. Long-term residents tell a different story: unaddressed AC failures over weeks, pervasive roaches and pests, water shutoffs without notice, and office staff who deflect repair requests or ignore concerns. Multiple accounts describe deteriorating units, billing errors uncorrected for months, and a backlog of maintenance that leaves tenants in unsafe conditions.

Luxury ApartmentsPet-Friendly Apartments

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Last updated 2026-07-23