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Medical Center Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 157 Google reviews · How we rank ›

3.3(157) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
Medical Center Apartments
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
157

What Residents Say

Staff like Janelle, Ana G., Micaela, and Ram receive genuine praise for quick communication and problem-solving when residents reach them directly. In-person visits to the office work better than phone calls. Location near schools and parks appeals to students and families, and pricing fits affordable budgets.

However, chronic roach problems, recurring AC failures, and erratic trash pickup create persistent frustration. Work orders languish for weeks or months. Phone and email inquiries go unanswered. Residents report the experience hinges on which management staff is present; Ana G.'s departure and Elizabeth Contreras's arrival marked a sharp downturn for some. The gated community itself is quiet and safe when maintained, but oversight of common areas and resident compliance is inconsistent.

Praised for
  • Responsive, attentive staff when engaged (named staff members praised)
  • Convenient location near schools, shopping, park access
  • Affordable pricing
  • Quick solutions from maintenance when work orders reach right person
Watch-outs
  • Roach infestation ongoing and not resolved by pest control
  • AC breakdowns recurring; fixes temporary
  • Slow maintenance response (weeks to months for work orders)
  • Leasing office unresponsive to calls, emails, complaints
  • Trash collection unreliable; trash piles up in hallways
  • Management style varies; recent staff changes noted negatively
responsive-managementpoor-communicationunresponsive-officeslow-maintenance-responsepest-problemsfriendly-staffquiet-communityparking-issuesvalue-for-money
Best for: Budget-conscious students and families within walking distance of schools; in-person communicators who prefer direct office visits.
Think twice if: You rely on phone/email support, expect rapid AC or maintenance fixes, need a pest-free home, or depend on consistent trash collection. Management responsiveness has declined recently.

What This Community Gets Right

  • Convenient location near schools and shopping
  • Affordable pricing and pet-friendly options
  • Responsive staff available in-person at the office
  • Quiet, gated community

Before You Tour

  • Ana G., Janelle, Micaela, and Ram specifically praised for service
  • Maintenance professional Ram noted for solving long-standing issues
  • AC repairs temporary (2 days before failure recurs)
  • Work orders take 3-4 weeks to months; one AC issue took 5 months
  • In-person office visits more effective than phone calls
  • Trash collection erratic; piles accumulate for weeks
  • Pest control sometimes fails to show or is ineffective against roaches
  • Gate mechanism breaks frequently

Maintenance, Management & More

Affordable & Section 8 Housing
Praised as affordable; responsive when you visit in person, but slow maintenance and pest issues persist
Pet-Friendly Apartments
Dog park and pet-friendly policy appreciated, but dog waste cleanup inconsistent; cats roam unmanaged
Student Housing
Popular with students for proximity to schools and walkable location; quiet community, though office communication unreliable
Gated & Secured Communities
Gate and security valued but gate mechanism breaks frequently; parking enforcement inconsistent (disabled spaces often misused)

Compared to Nearby Communities

  • Rated 3.3 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 95
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
81
4
9
3
3
2
4
1
60

Common Renter Questions

How long do maintenance requests typically take?
Work orders vary widely. Some take 3-4 weeks; AC and major repairs have taken 5 months. In-person office visits tend to speed response.
What are the pet fees?
One-time pet fee and deposit are $200 each per pet, plus $20 monthly per pet.
How do I contact the office most effectively?
Residents report greater success visiting the office in person than calling or emailing, which go unanswered frequently.

Similar apartment complexes nearby

District at Medical Center
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District at Medical Center

3.9(287)✓ Google-verified

Maintenance staff (Luis, Joe, Desiree, and others) earn repeated praise for speed and courtesy, and many residents describe smooth move-ins and helpful team interactions. However, the complex struggles with enforcing quiet hours despite resident complaints, prolonged elevator downtime, and mixed management responsiveness: some find the office welcoming and attentive, while others report unfulfilled callbacks and billing confusion that has soured their stay.

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Broadstone Medical
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Broadstone Medical

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Many residents praise the leasing team, especially Daniela and Jordan, and report quick maintenance fixes and a clean, welcoming property near the Medical Center. However, recurring complaints about neighbor behavior (dogs, lack of courtesy), inconsistent office responsiveness after move-in, and serious allegations of mold, unaddressed repairs, and wrongful eviction create significant friction between the positive front-office experience and residents' actual living conditions. The gap between the "immaculate front office" and unit quality appears stark. Some tenants credit staff like maintenance worker Scott for going above and beyond, yet others describe office staff as unhelpful once a lease is signed. The most severe complaint alleges management kept rent and deposit after a 4-day notice to vacate, citing false allegations, following documented black mold discovery.

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Hawthorne House
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Hawthorne House

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Hawthorne House wins strong loyalty from tenants drawn by genuinely warm staff and quick repairs when things work. Nadynn and Mike are named repeatedly for treating residents as people, not account numbers. The property delivers on its modern finish and draws med students and young professionals to its Medical Center location. However, the "luxury" pitch crumbles under scrutiny. AC failures recur with inadequate emergency response; hallways stay filthy despite complaints; gates and amenities break and sit unrepaired for months. Worse, departing residents face surprise bills and aggressive collection tactics. Long-term residents also report package theft and security breaches that management hasn't fixed.

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Last updated 2026-07-23