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Medical Center Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 158 Google reviews · How we rank ›

3.3(158) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate HousingPet-Friendly ApartmentsStudent Housing
Medical Center Apartments
Services
Affordable & Section 8 Housing, Luxury Apartments, Furnished & Corporate Housing
Reviews
158

What Residents Say

The complex attracts residents drawn to affordability and location near the Medical Center and local schools, with some praising individual staff members like Janelle, Ana, and Ram for going above and beyond. However, a vocal share report ongoing battles with roaches, slow maintenance (sometimes weeks or months for repairs), and inconsistent service depending on management changes and whether complaints are filed in person versus email or phone.

Experiences vary sharply: residents who engage directly with the office tend to report faster resolutions, while those relying on calls or emails describe delays and runaround. Trash pickup lapses and pest control gaps compound frustration. The 52% five-star rating reflects residents satisfied with value and specific staff, but the 41% one/two-star share points to chronic operational issues that deter renewal.

Praised for
  • Responsive staff members by name
  • Convenient location near work and schools
  • Affordable pricing
  • Dog park and pet-friendly amenities
Watch-outs
  • Persistent roach infestations
  • Slow maintenance response
  • Unprofessional or unresponsive management
  • Inconsistent trash pickup
  • Communication gaps between office and residents
responsive-managementpoor-communicationunresponsive-officequick-maintenanceslow-maintenance-responsefriendly-staffpest-problemsvalue-for-moneyamenity-quality
Best for: Budget-conscious renters working near or studying at the Medical Center; pet owners valuing the dog park.
Think twice if: Pest control is a recurring frustration; in-person office visits are more effective than calls or email for urgent repairs.

What This Community Gets Right

  • Affordable rents with on-site amenities
  • Pet-friendly with dedicated dog park
  • Near Medical Center and local schools
  • Individual staff members noted for responsiveness

Before You Tour

  • Staff members Janelle, Ana G., Micaela, and Ram praised for responsiveness and professionalism
  • Maintenance technician Ram noted for expertise with plumbing and years-old issues
  • Management transition from Ana to Elizabeth Contreras coincided with reported service decline
  • In-person office visits noted as most effective way to file work orders
  • Valet trash service listed on website but trash pickup lapses reported frequently

Maintenance, Management & More

Affordable & Section 8 Housing
Renters value affordability and location, but cite pest infestations and slow repairs as ongoing issues
Pet-Friendly Apartments
Dog park exists and is used, but cleanup of dog waste and stray cats are management complaints
Furnished & Corporate Housing
Limited evidence; one reviewer mentioned a package drop-off service
Student Housing
Location near three schools is a draw; one four-year resident noted quiet environment and walkability

Compared to Nearby Communities

  • Rated 3.3 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 96
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
82
4
9
3
3
2
4
1
60

Common Renter Questions

How do I get maintenance issues resolved fastest?
Visit the leasing office in person. Phone and email requests often result in longer delays.
What pet fees do I need to budget?
One-time pet fee of $200, plus $200 pet deposit per pet, and $20 per pet monthly.
Is pest control effective here?
Pest control services exist but roach problems persist; some residents report aggressive treatments without lasting results.

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Broadstone Medical
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Hawthorne House draws strong loyalty from students and medical professionals, with staff like Nadynn and Gina earning consistent praise for warmth and attentiveness. Modern finishes and reliable day-to-day maintenance anchor the appeal. However, gaps emerge at scale: key fob access failures, hallway security breaches, multiple HVAC collapses with slow emergency response, and package theft. Several residents report management turnover, billing disputes, and delayed fixes to common areas, suggesting growing pains in a property expanding beyond its service capacity.

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Last updated 2026-08-23