Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
Residents consistently praise the leasing team, particularly Lisa Plata, for professionalism and genuine care throughout the rental process and beyond. Maintenance responds promptly to requests, amenities are well-maintained, and the pet-friendly policy with no restrictions appeals to families and pet owners alike.
The community's gated layout, ample parking, and onsite services (gym, pool, dog park, coworking space) keep residents engaged. Staff members know residents by name years after move-in and go out of their way to help with maintenance emergencies and community events.
Villas de Toscana delivers strong support from key staff members like Marissa and Tabatha, with affordable rates and a quiet location that appeals to families. However, new residents commonly report roach problems, unexpected fees, and inconsistent office communication that has led to credit reporting disputes and eviction threats.
A handful of tenants praise the leasing team and early impressions, but 61% of reviews are one or two stars. Most complaints center on maintenance delays (weeks or no-shows), aging AC units that management won't replace despite rent hikes, and management missteps including billing errors and inappropriate accusations. Neighbors report loose dogs, parking takeovers, and package theft. One long-time tenant says the complex declined sharply after a management change and comparison company transition.
Staff named Tee, Stephanie, and Tanisha earn repeated praise for guiding residents through seamless move-ins and responding quickly to concerns. Maintenance visits often completed within 24 hours. Residents describe the complex as quiet, spacious, and well-kept for the price. Their website lists in-unit washers and dryers, renovated units, pool, fitness center, and gourmet kitchens. A $200 move-in gift card is currently offered. Located on Potranco Road near H-E-B and Ingram Mall, the complex sits in the Northside ISD area.
Last updated 2026-09-25