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Legacy at Crown Meadow

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 71 Google reviews · How we rank ›

2.5(71) 52 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Legacy at Crown Meadow
Location
Crown Meadows, San Antonio
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews
71
Ranking
#105 in Affordable & Section 8 Housing

Google Business Profile is the source for the business data shown here, last checked 2026-09-25.

What Residents Say

A handful of tenants praise the leasing team and early impressions, but 61% of reviews are one or two stars. Most complaints center on maintenance delays (weeks or no-shows), aging AC units that management won't replace despite rent hikes, and management missteps including billing errors and inappropriate accusations. Neighbors report loose dogs, parking takeovers, and package theft. One long-time tenant says the complex declined sharply after a management change and comparison company transition.

Recent shift: Sharp decline after management and ownership change (Beacon, SAHA took over). Early reviews (4+ years ago) report good experience under Lincoln Properties; recent and mid-tenure reviews overwhelmingly negative.

Praised for
  • friendly staff and easy leasing
  • quick maintenance response (when it happens)
  • clean units and good location
Watch-outs
  • slow maintenance response, parts shortages, work orders ignored
  • AC failures, aging units not replaced
  • poor management decisions, billing errors, staff integrity issues
  • noisy neighbors, loose dogs, parking chaos, package theft
slow-maintenance-responseunresponsive-officefriendly-staffnoisy-neighborsparking-issuespackage-theft
Think twice if: People needing reliable AC, timely maintenance, or stable management. History of billing errors and staff integrity concerns.

What This Community Gets Right

  • Friendly leasing staff (Monica, Melody named)
  • Some tenants report same-day or next-day maintenance
  • Pet-friendly policy

Before You Tour

  • Monica and Melody were praised as leasing staff; Melody has left
  • Manager Autumn Roberts made a billing error (8 months past due charging despite her own portal mistake) and accused tenant of theft over items belonging to ex-husband
  • Gary McLaurin (manager) refused to help resolve billing dispute
  • Management change and company transition (Beacon, SAHA took over from Lincoln Properties) preceded sharp decline in reviews
  • One tenant reported no AC for weeks despite multiple requests
  • Fire alarm battery failure, maintenance used wrong entry, left work orders incomplete
  • Maintenance staffing appears inadequate
  • Security system deterioration: main and side gates not closing, security lights out for extended periods

Maintenance, Management & More

Affordable & Section 8 Housing
Cheap rents attract residents but offset by deferred maintenance, rising rates, and management issues
Pet-Friendly Apartments
Pet-friendly policy exists but tenants complain of loose dogs and lack of cleanup enforcement

Compared to Nearby Communities

  • Rated 2.5 against a 3.6 average across the 126 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 81
Review recency 100
Review sentiment 33
Profile completeness 100
Verification 30

Scores by Category

5
21
4
4
3
3
2
8
1
35

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Last updated 2026-09-25