San Antonio Apartment Reviews Directory
Menu
Check Availability Call

The Granite at Tuscany Hills

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 140 Google reviews · How we rank ›

4.0(140) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
The Granite at Tuscany Hills
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
140

What Residents Say

Long-term residents praise the maintenance crew and office staff by name, especially for pet care and weekend availability. Structural problems (water damage, mold, roof leaks) and security failures (broken mailboxes, towing confusion) create serious frustration, with management dismissive of tenants' concerns. The low price and friendly personalities keep some happy; safety and building quality issues drive others away.

Praised for
  • friendly and responsive office staff
  • quick and reliable maintenance
  • quiet neighborhood and good parking
  • pet-friendly with staff who care
  • safe community for long-term residents
Watch-outs
  • mail theft and poor security
  • water damage, mold, and roof leaks
  • unresponsive management on structural issues
  • poor communication and package handling
  • predatory towing and weatherproofing problems
responsive-managementquick-maintenancefriendly-staffclean-facilitiessafe-communitypackage-theftpest-problems
Best for: Long-term renters valuing affordable rent, pet ownership, and responsive maintenance crews.
Think twice if: Water intrusion, mold, roof leaks, and unresponsive management on structural repairs have affected recent residents; poor mailbox security is a documented recurring issue.

What This Community Gets Right

  • Named maintenance staff (James, Robert) with weekend availability
  • Pet-friendly with treats and friendly staff
  • Affordable rent with quiet neighborhood
  • Long-term residents report safety and stable tenancy

Before You Tour

  • Maintenance staff: James, Robert (maintenance), Jose; office staff: Sandra, Robert (office), Denise
  • Weekend and after-hours maintenance available
  • Treats provided for residents' pets at office
  • Mail theft and broken mailboxes reported repeatedly
  • Water damage and mold requiring replacement of ceiling and fixtures
  • Predatory towing practices targeting specific tenants
  • Package handling suspended November-December; office staff resistant

Maintenance, Management & More

Pet-Friendly Apartments
Staff keep treats on hand and are noted for caring about residents' pets; $200 per pet fee plus $20 monthly.
Affordable & Section 8 Housing
Rent described as very reasonable and cheap; attracts renters on budget, but weatherproofing and electrical costs offset low base rent.
Furnished & Corporate Housing
No clear review evidence of corporate or furnished-unit focus; omitting from service sentiment.

Compared to Nearby Communities

  • Rated 4 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 31
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
90
4
12
3
7
2
6
1
25

Common Renter Questions

Is maintenance available on weekends?
Yes. Reviewers confirm maintenance staff respond to work orders on weekends and after hours.
Are pets allowed and what are the fees?
Yes. The business charges $200 non-refundable pet fee, $200 refundable pet fee, and $20 monthly pet rent per pet.
What should I know about the mailing system?
Multiple residents report mailboxes are regularly broken into. The office also suspends package acceptance November-December.
Request a quote

Similar apartment complexes nearby

Doral Club Apartments
59

Doral Club Apartments

3.2(190)✓ Google-verified

Doral Club draws strong loyalty from residents who praise staff responsiveness and fast maintenance, yet a significant portion of reviews report dirty or pest-infested units shown during tours and serious appliance failures. The gap between five-star and one-star ratings reflects a complex picture: some residents feel genuinely cared for, while others encounter basic habitability problems and billing frustrations.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile
Stonehill at Pipers Creek
59

Stonehill at Pipers Creek

3.3(220)✓ Google-verifiedPublishes prices

Recent visitors praise the friendly staff, clean grounds, and responsive maintenance when issues do get attention. Events and community activities draw positive comments. Older reviews reveal systemic problems: maintenance orders ignored for months, roach infestations, broken security gates, and management blamed for dismissing legitimate repair requests and safety concerns.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
View profile
Westmount at Three Fountains
77

Westmount at Three Fountains

4.0(245)✓ Google-verifiedPublishes prices

Residents and visitors consistently praise the leasing and maintenance staff by name-Imani for tours, John and Benito for rapid repairs. Maintenance requests get completed within two hours to a couple of days, with staff explaining problems and trying multiple solutions if needed. The community feels safe and peaceful, with careful landscaping upkeep, clean facilities, and no pest issues reported. Office responsiveness carries through after move-in; one two-year resident calls it a "great" experience, and the property actively improves grounds and lighting.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23