Greater San Antonio Apartment Complex Guide
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The Hollows

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 286 Google reviews · How we rank ›

3.4(286) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingPet-Friendly Apartments
The Hollows
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
286

What Residents Say

Staff members like Tee and Madison earn consistent praise for speedy maintenance-often within 24 hours-and genuinely helpful guidance through move-in. Residents describe the complex as affordable, spacious, and quiet, with units that feel clean and homey.

Long-term residents and newcomers alike highlight the personal touch: office staff treat people kindly even when language barriers exist, and work requests placed on weekends get addressed by mid-week. The combination of responsive upkeep and genuine care from named team members shapes why many say they feel lucky to live here.

Praised for
  • responsive maintenance (24-hour fixes)
  • friendly, helpful staff (Tee, Madison, Tanisha, Hazel, Stefani praised by name)
  • spacious, clean units for the price
  • smooth move-in process
  • quiet, well-maintained community
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesquiet-communityvalue-for-money
Best for: Budget-conscious renters and families seeking responsive maintenance and a quiet, stable community.

What This Community Gets Right

  • Quick maintenance response (often within 24 hours)
  • Named staff known for genuine care and professionalism
  • Spacious, clean units at affordable price point
  • Pet-friendly with renovated units

Before You Tour

  • Staff members Tee, Madison, Tanisha, Hazel, and Stefani repeatedly named and praised for customer service and move-in support
  • Maintenance requests placed on weekend answered by mid-week
  • Units described as spacious with in-unit washer/dryer
  • Complex is pet-friendly
  • Move-in offer: $200 gift card

Maintenance, Management & More

Affordable & Section 8 Housing
Residents call units spacious and clean for the price; long-term occupancy suggests satisfaction with value.
Pet-Friendly Apartments
Website lists pet-friendly; no review text comments on pet policy or pet amenities.

Compared to Nearby Communities

  • Rated 3.4 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Scores by Category

5
123
4
45
3
26
2
16
1
76

Common Renter Questions

How fast is maintenance response?
Reviewers report maintenance typically responds within 24 hours; one request placed on Saturday was addressed by Wednesday.
Do units have in-unit laundry?
Yes, their website lists in-unit washers and dryers as standard, along with fully renovated units and gourmet kitchens.
Is The Hollows pet-friendly?
Yes, the business lists itself as pet-friendly on their website.

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Last updated 2026-08-23