Greater San Antonio Apartment Complex Guide
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Legacy Creekside Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 331 Google reviews · How we rank ›

3.8(331) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsFurnished & Corporate HousingPet-Friendly Apartments
Legacy Creekside Apartments
Services
Luxury Apartments, Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
331

What Residents Say

Strong performances by individual leasing staff (Crystal, Janette, Janet) and the maintenance crew contrast sharply with systemic failures in management coordination. Residents praise the resort pool and building aesthetics, but multiple one-star reviews from the past four months detail recurring pest infestations, vehicle break-ins, towing errors, and surprise fees despite dirty common areas.

Management struggles with internal communication, inconsistent policy enforcement, and follow-up on safety concerns. The business reports more reviews than 87% of San Antonio luxury apartments, yet half centre on habitability and security failures. Staff turnover and gate malfunctions appear ongoing. Those staying long-term report sporadic improvements under new management, though pest control remains inconsistent.

Praised for
  • individual staff members (Crystal, Janette, Janet) deliver strong service
  • resort-style pool and outdoor areas well-maintained
  • physical property aesthetically appealing
  • maintenance team responsive and hardworking
Watch-outs
  • chronic roach infestations and inconsistent pest control
  • towing enforcement errors and vehicle security lapses
  • multiple car break-ins and inadequate gate/security measures
  • high fees charged despite poor cleanliness and maintenance
  • office communication breakdown and staff turnover
  • inconsistent leasing policy explanations and billing surprises
friendly-staffpoor-communicationpest-problemsparking-issuesclean-facilitiesunresponsive-officehidden-feessafe-community
Best for: Pet owners and professionals seeking resort amenities who prioritize individual staff service over management systems.
Think twice if: Pest control is unreliable, vehicle security and towing enforcement are problematic, and management communication is disorganized.

What This Community Gets Right

  • Resort-style pool and outdoor amenities
  • In-unit washers, dryers, and stainless steel appliances
  • Dog park and pet-friendly policy
  • Individual staff members (Crystal, Janette, Janet) praised for customer service

Before You Tour

  • Leasing staff Crystal, Janette, Janet specifically praised for professionalism and helpfulness
  • Maintenance team described as responsive and hardworking
  • Pest control provider (Worldwide) assessed as ineffective by residents
  • Pressure washing projects reported incomplete
  • Gate and app-controlled access frequently offline or malfunctioning
  • Multiple car break-ins documented over several months
  • Lease renewal required 60-day notice, not clearly communicated to residents
  • Towing company conflicts with residents over parking pass validity and grace period rules

Maintenance, Management & More

Luxury Apartments
Resort pool and finishes praised; chronic pests, vehicle break-ins, and excessive fees undercut the luxury promise.
Pet-Friendly Apartments
Dog park offered but residents report unchecked dog waste in common areas and no waste stations added.
Furnished & Corporate Housing
In-unit appliances and furniture options available; unclear if corporate program has separate service track.

Compared to Nearby Communities

  • Rated 3.8 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
212
4
16
3
9
2
12
1
82

Common Renter Questions

Is parking included and how does guest parking work?
Parking passes must be made through the app and have a one-minute grace period. Guests require passes; disputes over pass validity and tow timing have led to resident complaints and police cases.
What is the pet policy, and are there pet amenities?
Pet-friendly with a dog park. However, reviews note persistent dog waste in common areas, and management has not added designated waste stations despite resident requests.
How responsive is maintenance for repairs and pest control?
Maintenance staff are praised as responsive, but pest control (through Worldwide) is cited as ineffective. Residents report roaches despite regular spray visits and varied scheduling (every 2 weeks, 30 days, or 90 days).

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Silver Oaks delivers affordability and space but struggles with pervasive neglect. Roaches, water damage, and mold plague units despite repeated maintenance requests. Gates remain stuck open, staff are hard to reach, and aging infrastructure deteriorates faster than repairs arrive. A handful of residents praise the rent and individual staff members, but the majority experience a complex where management prioritizes cost-cutting over livability. Pest control visits spray only cursory bursts, leaks are covered with paint rather than fixed, and amenities like pools sit closed for months. Late fees and lease violations go unenforced, while hot water outages and broken utilities catch residents off guard. For those who need ultra-low rent, this may be a last resort; for anyone with other options, the headaches outweigh the savings.

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Staff members like Tee and Madison earn consistent praise for speedy maintenance-often within 24 hours-and genuinely helpful guidance through move-in. Residents describe the complex as affordable, spacious, and quiet, with units that feel clean and homey. Long-term residents and newcomers alike highlight the personal touch: office staff treat people kindly even when language barriers exist, and work requests placed on weekends get addressed by mid-week. The combination of responsive upkeep and genuine care from named team members shapes why many say they feel lucky to live here.

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Long-term residents praise the maintenance crew and office staff by name, especially for pet care and weekend availability. Structural problems (water damage, mold, roof leaks) and security failures (broken mailboxes, towing confusion) create serious frustration, with management dismissive of tenants' concerns. The low price and friendly personalities keep some happy; safety and building quality issues drive others away.

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Last updated 2026-08-23