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Silver Oaks Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 276 Google reviews · How we rank ›

2.3(276) 54 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly Apartments
Silver Oaks Apartments
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
276

What Residents Say

The past year shows a sharp decline at Silver Oaks. While a few reviewers praise Natalia and other staff for helpfulness, the overwhelming feedback describes roach infestations, water damage left unrepaired or spray-painted over, management that goes silent during office hours, and gates that remain open despite repeated fixes. Residents report air conditioning failures, broken laundry, pools closed for months while rent climbs, and a general sense the complex has been neglected. One long-term resident detailed a three-year stay marked by mold, leaky ceilings, ineffective Tuesday-morning pest spraying, and health effects they linked to the conditions. Another flagged overpacked units and security risks. A small uptick in maintenance quality was recently noted, yet the cumulative complaints and 64% one- to two-star rating suggest structural and management issues that remain unaddressed.

Praised for
  • friendly office staff named by reviewers
  • peaceful location near shopping
  • maintenance improvements noted in recent months
Watch-outs
  • roach infestation and ineffective pest control
  • water leaks, mold, poor repairs
  • unresponsive management and hard to reach
  • broken gates, security gaps, crime concerns
  • maintenance delays and poor communication
  • amenities closed or non-functional for months
slow-maintenance-responseunresponsive-officepest-problemspoor-communication
Think twice if: Anyone weighing affordability against living conditions should know roach issues, mold risk, and management unresponsiveness are documented across three years of reviews.

What This Community Gets Right

  • some staff genuinely helpful and kind
  • location near shopping centers
  • recently shown maintenance improvements

Before You Tour

  • Named staff: Natalia praised for morning helpfulness
  • Roach control performed as basic 8 a.m. Tuesday spraying with minimal coverage
  • Pools closed 4-5 months while rents continued rising
  • Water shutoffs on holidays with office unreachable
  • Energy bills reported $150-200 monthly in ~400 sq ft units
  • Ceiling leaks left spray-painted rather than properly repaired
  • Gates documented as chronically broken and left open
  • Mailbox break-ins and overpacked units (5+ residents in 400 sq ft) reported

Maintenance, Management & More

Affordable & Section 8 Housing
Low rent attracts tenants but reviewers say conditions justify paying more elsewhere
Pet-Friendly Apartments
Pest control inadequate; stray cats, cigarette litter, and dog waste cited as common complaints

Compared to Nearby Communities

  • Rated 2.3 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Scores by Category

5
61
4
25
3
13
2
17
1
160

Common Renter Questions

Are the pools open?
No. Reviewers report pools have been closed for 4 to 5 months as of the most recent complaints.
What's pest control like?
Management sends a pest control person on Tuesday mornings around 8 a.m. Reviewers describe this as ineffective, with only a few sprays per area and ongoing roach problems.
Can I reach the office during holidays?
Reviewers report the office does not answer on holidays such as Memorial Day, leaving tenants without updates on outages like water shutoffs.

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Legacy Creekside Apartments

3.8(325)✓ Google-verified

Experiences here divide sharply. Residents who worked with Georgia or Crystal report smooth moves, warm service, and pride in the property's beauty and pool area. The maintenance crew earns consistent praise for responsiveness and care. Yet newer residents encounter roaches, an absent office, and mounting frustrations: cars broken into repeatedly despite monthly security warnings, parking passes wrongly invalidated with vehicles towed, gate access failures locking residents out, and disputed $7k move-out bills arriving months later. One long-term occupant notes the decline coincides with recent staff turnover, suggesting service quality has deteriorated under new management. The property's gated setup and amenities appeal to those seeking security and comfort, but current operational lapses (pest control, security patrols, communication about lease rules) undermine the promise. Staff inconsistency is the thread: warm leasing agents do not translate into reliable office support, consistent security responses, or transparent billing practices.

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The Granite at Tuscany Hills

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Long-term residents praise the maintenance crew and office staff by name, especially for pet care and weekend availability. Structural problems (water damage, mold, roof leaks) and security failures (broken mailboxes, towing confusion) create serious frustration, with management dismissive of tenants' concerns. The low price and friendly personalities keep some happy; safety and building quality issues drive others away.

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Doral Club draws strong loyalty from residents who praise staff responsiveness and fast maintenance, yet a significant portion of reviews report dirty or pest-infested units shown during tours and serious appliance failures. The gap between five-star and one-star ratings reflects a complex picture: some residents feel genuinely cared for, while others encounter basic habitability problems and billing frustrations.

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Last updated 2026-07-23