
Legacy Creekside Apartments
Strong performances by individual leasing staff (Crystal, Janette, Janet) and the maintenance crew contrast sharply with systemic failures in management coordination. Residents praise the resort pool and building aesthetics, but multiple one-star reviews from the past four months detail recurring pest infestations, vehicle break-ins, towing errors, and surprise fees despite dirty common areas. Management struggles with internal communication, inconsistent policy enforcement, and follow-up on safety concerns. The business reports more reviews than 87% of San Antonio luxury apartments, yet half centre on habitability and security failures. Staff turnover and gate malfunctions appear ongoing. Those staying long-term report sporadic improvements under new management, though pest control remains inconsistent.

