Greater San Antonio Apartment Complex Guide
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Woodway Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 196 Google reviews · How we rank ›

4.5(196) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
Woodway Apartments
Services
Affordable & Section 8 Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
196

What Residents Say

Residents consistently praise the speed of maintenance response-air conditioning problems fixed within hours-and the patience and professionalism of management, especially a staff member named Sandra who guides new tenants through the entire move-in process. The complex is described as quiet and clean, with the added bonus that utilities and internet are included in rent.

Praised for
  • fast AC and maintenance response
  • staff warmth and patience (Sandra named repeatedly)
  • smooth move-in process
  • quiet and clean community
Watch-outs
  • staff protocol issue with document handling
responsive-managementfriendly-staffclean-facilitiesquiet-communityvalue-for-money
Best for: First-time renters and families moving to San Antonio who value responsive maintenance and patient onboarding.
Think twice if: Minor: one reviewer noted staff should handle document annotations more carefully, though this reflects process detail rather than a systemic failure.

What This Community Gets Right

  • same-day AC and maintenance service
  • utilities and Google Fiber internet included in rent
  • patient move-in assistance from management

Before You Tour

  • Sandra (staff member) repeatedly credited for patient, detail-oriented move-in assistance and application support
  • maintenance staff arrives same day for work orders
  • utilities and Google Fiber internet included in rent
  • move-in special: $299 total move-in
  • apartment renovations mentioned as recent and well-done

Maintenance, Management & More

Affordable & Section 8 Housing
Move-in specials and included utilities/internet praised as strong value for cost-conscious renters.

Compared to Nearby Communities

  • Rated 4.5 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 61
Review volume 100
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Scores by Category

5
154
4
15
3
7
2
2
1
18

Common Renter Questions

How quickly does maintenance respond to urgent issues like air conditioning?
Within hours. Multiple recent reviews report AC problems fixed the same day.
What utilities and services are included in the rent?
Their website states all utilities and Google Fiber internet are included in the monthly bill.
Are there move-in specials?
Yes. Their website lists a $299 total move-in special, and one reviewer noted a special of about one-third off monthly rent.

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Fountainhead splits sharply: long-term tenants praise staff warmth, maintenance speed, and value; newer or recent residents report security lapses, slow AC repairs, deposit delays, and unexplained charges. The complex is older (built 1984-1986) and location near I-10 and Medical Center draws diverse residents, but repeated complaints about car break-ins, mail theft, and inconsistent enforcement suggest management struggles with upkeep consistency across the property. Staff names like Danielle, Nancy, and Melissa earned individual praise for professionalism; however, other staff (notably cited as Malisa) drew criticism for coldness. The application process is known to be complex, and recent moves flagged deposit recovery delays of up to five weeks. Pet-friendly status and five pools appeal to families, but grounds maintenance and security monitoring appear uneven depending on location within the complex.

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Last updated 2026-08-23