Greater San Antonio Apartment Complex Guide
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Fountainhead

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 362 Google reviews · How we rank ›

3.2(362) 59 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingFurnished & Corporate HousingPet-Friendly ApartmentsLuxury Apartments
Fountainhead
Services
Affordable & Section 8 Housing, Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
362

What Residents Say

Fountainhead splits sharply: long-term tenants praise staff warmth, maintenance speed, and value; newer or recent residents report security lapses, slow AC repairs, deposit delays, and unexplained charges. The complex is older (built 1984-1986) and location near I-10 and Medical Center draws diverse residents, but repeated complaints about car break-ins, mail theft, and inconsistent enforcement suggest management struggles with upkeep consistency across the property.

Staff names like Danielle, Nancy, and Melissa earned individual praise for professionalism; however, other staff (notably cited as Malisa) drew criticism for coldness. The application process is known to be complex, and recent moves flagged deposit recovery delays of up to five weeks. Pet-friendly status and five pools appeal to families, but grounds maintenance and security monitoring appear uneven depending on location within the complex.

Praised for
  • friendly and professional staff
  • responsive maintenance
  • good value for location
  • well-maintained grounds and common areas
  • pet-friendly with amenities
Watch-outs
  • inconsistent security and crime (car break-ins, mail theft)
  • poor maintenance response on urgent issues
  • slow and difficult move-out/deposit process
  • administrative and application process friction
  • pest problems (cockroaches, raccoons)
  • false charges and billing disputes
responsive-managementpoor-communicationwell-maintained-groundsclean-facilitiespest-problemsslow-maintenance-responsefriendly-staffunresponsive-officeparking-issueshidden-feesvalue-for-money
Best for: Long-term residents comfortable with older buildings who prioritize location and value over newer finishes.
Think twice if: Security concerns documented repeatedly (car break-ins, mail theft, lax pool access control); move-out process and deposit return reported as slow and frustrating.

What This Community Gets Right

  • responsive maintenance staff
  • pools and fitness center
  • convenient I-10 and Medical Center location
  • accepts diverse income sources and pet policies

Before You Tour

  • Staff members Danielle, Nancy, Melissa cited by name for strong service; Malisa cited for poor demeanor
  • AC repair delays documented up to 3 weeks with only window units provided as interim solution
  • Deposit return delayed up to 5 weeks after lease end; required multiple phone calls and eventual mail check
  • Maintenance regularly walks grounds for cleanup; landscaping crew visits regularly
  • Application process requires income verification; remote work income may not be counted; guarantor required in some cases
  • 5 pools; regular extermination service

Maintenance, Management & More

Affordable & Section 8 Housing
Value-conscious tenants appreciate rent level relative to amenities and location; others report rent increases and question pricing versus service quality.
Pet-Friendly Apartments
Pet policy attracts families; one resident falsely charged $200 for dog damage despite no pet ownership and reported allergies.
Furnished & Corporate Housing
Website lists furnished options; review evidence of corporate housing reception is limited.

Compared to Nearby Communities

  • Rated 3.2 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Scores by Category

5
125
4
66
3
28
2
29
1
114

Common Renter Questions

Are there pools and fitness amenities?
Yes. The complex has five pools, a fitness center, and hot tubs. Pools are maintained during pool season.
How close is this to I-10 and the Medical Center?
The property is on the edge of the Medical Center and offers direct access to I-10 nearby.
What is the application process like?
Applications are complex. Income verification may exclude remote work; some applicants required a guarantor. Personal info must be entered into their app before a tour can be scheduled.

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Last updated 2026-08-23