Greater San Antonio Apartment Complex Guide
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Preston Peak

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 861 Google reviews · How we rank ›

3.8(861) 65 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly ApartmentsStudent HousingLuxury Apartments
Preston Peak
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Student Housing
Reviews
861

What Residents Say

Residents rave about individual staff members like leasing agent Liuva and groundskeeper Raymond, whose consistent effort keeps the pool spotless and maintenance calls answered within an hour. Management, however, undercuts this goodwill: renters report being misled about parking rules, admin tickets disappearing into a virtual black hole, broken gym equipment staying broken, and some tenants fleeing after water damage was handled unprofessionally. The split is stark: 63 percent five-star reviews praise the people, while 28 percent one-and-two-star reviews blast leadership and accountability.

The leasing team (Liuva, Gabriel, Hayden) earns consistent recognition for patience and transparency during tours and applications. Maintenance staff respond quickly and communicate well. But the management layer above them does not, with unresolved complaints piling up and pricing promises broken at lease signing. Families with children have cited health concerns tied to water damage and filed.

Praised for
  • dedicated staff (Liuva, Gabriel, Richard, Raymond)
  • fast maintenance response
  • clean pool and grounds
  • friendly leasing office
  • professional maintenance team
Watch-outs
  • management dishonesty and poor follow-up
  • broken amenities and slow admin response
  • parking and fee deception
  • unresponsive office
  • water damage and flooding issues
responsive-managementpoor-communicationfriendly-staffunresponsive-officequick-maintenanceclean-facilitieswell-maintained-groundshidden-fees
Best for: Renters prioritizing staff quality and maintenance speed over management transparency.
Think twice if: Management does not honor parking promises, responds slowly to tenant complaints, and has mishandled water damage; renters report unprofessional handling of apartment conditions.

What This Community Gets Right

  • Staff Liuva known for thorough, transparent leasing process
  • Maintenance team responds within one hour
  • Pool and grounds consistently maintained by groundskeeper Raymond
  • Open floor plans with updated fixtures and modern appliances

Before You Tour

  • Leasing agent Liuva praised for taking time with applicants and stepping in outside her role (removing a beehive during vacation)
  • Groundskeeper Raymond consistently maintains pool, grills, and common areas; residents note he goes beyond job duties (throwing trash for families)
  • Maintenance staff member Richard responds promptly to service requests
  • Maintenance team responds within one hour on average
  • Admin system appears to route complaints to a person or tool named Monique, which residents report does not resolve issues
  • Gym equipment remains broken despite multiple admin tickets
  • Mailboxes reported as chronically broken and unrepaired

Maintenance, Management & More

Affordable & Section 8 Housing
Staff treat applications fairly and transparently; management breaks parking promises and hides fees for guests
Pet-Friendly Apartments
No review evidence speaks to pet policies or pet-related issues
Student Housing
Pool and grounds maintained well; quick maintenance helps offset management communication failures
Luxury Apartments
Modern appliances and updated fixtures appeal to higher-end renters; water damage, broken amenities, and poor management handling undermine the premium positioning

Compared to Nearby Communities

  • Rated 3.8 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
540
4
49
3
31
2
36
1
205

Common Renter Questions

How fast does maintenance respond?
One hour average response time, according to residents. Staff member Richard is named for prompt, professional service.
Is the pool well-maintained?
Yes. Groundskeeper Raymond cleans and maintains it daily, keeps it chemically balanced, and residents consistently praise its condition.
What leasing staff should I ask for?
Residents recommend Liuva, Gabriel, and Hayden for the leasing office. Liuva is named across multiple reviews for thorough, patient tours and transparent answers.

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Last updated 2026-08-23