The Riley
New management has earned strong praise for friendliness and going beyond the job-staff members name-checked for removing lizards and welcoming new residents with genuine care. Norma, Ashlie, Melanie, and Latoya get repeated recognition for building a warm community feel. Tenants on the other side report serious safety issues: break-ins, car vandalism, neighbor harassment, and management refusal to release leases despite police reports. Complaints span mold, water leaks, potholes, boarded-up units, roaches, and a large dangerous hole. Many cite slow or no maintenance response. Multiple reviewers mention excessive fees (trash, admin, pest control, $100 late fees on day one) and allege the property cannot pass inspection or accept government assistance.
