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410 Heights Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 134 Google reviews · How we rank ›

3.3(134) 59 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate Housing
410 Heights Apartments
Service
Furnished & Corporate Housing
Reviews
134

What Residents Say

Strong leasing staff, particularly Evelyn, make new move-ins feel genuinely supported. Grounds stay clean and rent stays reasonable. But a subset of residents report severe roach infestations, mold painted over in units, and retaliatory treatment after lease signing that required corporate intervention. Staff attitudes reportedly shift dramatically once paperwork is signed. The roach complaints span multiple years with no sign of resolution.

Management responsiveness splits sharply. Some residents see swift maintenance replies and respect; others describe threats, excessive fines, and retaliation for complaints. Maintenance calls for legitimate issues like bathroom leaks got prompt fixes. But pest problems and poor initial unit condition define the negative reviews and appear unresolved.

Praised for
  • responsive maintenance and management
  • friendly, dedicated leasing staff
  • clean grounds and facilities
  • affordable rent
  • quiet community
Watch-outs
  • roach infestations
  • mold issues and poor unit condition
  • management retaliation and threats
  • excessive fines and hidden fees
responsive-managementfriendly-staffwell-maintained-groundspest-problemsquick-maintenancepoor-communicationhidden-fees
Best for: Tenants who value patient leasing support and quiet surroundings, willing to start their stay with strong relationship-building.
Think twice if: Roach infestations appear chronic and unresolved. Some residents report management retaliation and excessive fines after lease signing. Initial conditions may not match remodeled unit shown during tour.

What This Community Gets Right

  • Attentive leasing team (Evelyn, Sarah, Robert, Sanford named for exceptional service)
  • quick maintenance response on legitimate repairs
  • quiet, peaceful setting with well-kept grounds
  • competitive rent for the market

Before You Tour

  • Leasing agent Evelyn praised for thoroughness, responsiveness, remembering resident names, patience with older applicants
  • Maintenance staff (bathroom leak repair) responded quickly through condo manager referral
  • Staff member Jalisa received both praise (ease of move-in, helpfulness) and serious complaints (resident reports of retaliation requiring corporate intervention)
  • Studio apartments noted as surprisingly spacious
  • Pool described as spotless; grounds kept beautifully
  • Roach infestations reported multiple times across different review dates, including white newly-shed roaches
  • Unit #71 reportedly had mold painted over and roach stench masked with detergent
  • Late fee structure: $50 apartment fine plus insurance company late fees if rent is one day late

Compared to Nearby Communities

  • Rated 3.3 against a 3.77 average across the 124 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 92
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Scores by Category

5
61
4
15
3
7
2
5
1
46

Common Renter Questions

Who handles leasing and move-in? Will I get good support?
Leasing agents Evelyn, Jalisa, and others are praised for patience, thorough explanation of paperwork, and personal follow-up through application approval. Evelyn is highlighted for warmth and genuine interest in helping applicants.
How fast do they respond to maintenance issues?
Residents report quick response to legitimate maintenance calls like bathroom leaks. One resident's leak was solved very efficiently after being routed through the condo manager to maintenance.
Are there pest problems?
Multiple residents report roach infestations, including white newly-shed roaches and stench strong enough to pervade units. Reports span at least 8 months back with no indication of permanent resolution.

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Last updated 2026-08-23