Greater San Antonio Apartment Complex Guide
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Valencia at Medical

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 370 Google reviews · How we rank ›

3.4(370) 58 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Valencia at Medical
Location
Northwest Side, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
370
Ranking
#204 in Luxury Apartments
Best for
New residents who prioritize leasing staff friendliness and community events over long-term maintenance reliability.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Patricia and the leasing team earn consistent praise for friendliness and smooth move-ins, backed by friendly community events. Units feel clean and well-kept on first impression, with many residents reporting good location and amenities.

The severe backstory emerges in complaints: roach infestations, abandoned maintenance requests (AC down for weeks, broken ovens and garbage disposals), mold growth from old water damage, repeated water shutdowns, and manager Connie's pattern of delays or deflection. High rent ($1500 noted) does not match service delivery. Pit stops between positive newcomers and long-term residents in distress suggest the property struggles with follow-through after move-in.

Praised for
  • Leasing staff warmth and responsiveness (Patricia named)
  • Well-maintained grounds and amenities
  • Quick maintenance response (reported by some)
  • Community events and atmosphere
  • Convenient location near hospitals and highways
Watch-outs
  • Roach infestation and pest control failures
  • Slow or no response to maintenance requests (AC, plumbing, mold)
  • Water outages lasting days
  • Mold issues in units and common areas
  • Poor workmanship during turnover (flooring not dried)
  • Unresponsive management (Connie named negatively)
  • Potholes and poor lot maintenance
friendly-staffslow-maintenance-responsepest-problemsclean-facilitieswell-maintained-groundsresponsive-managementpoor-communicationunresponsive-office
Best for: New residents who prioritize leasing staff friendliness and community events over long-term maintenance reliability.
Think twice if: Maintenance response times and pest control are critical: long-term reviews flag weeks-long AC outages, roach infestations, and unresponsive management. Water outages have lasted 48+ hours.

What This Community Gets Right

  • Patricia and leasing team known for warmth
  • Community events (back-to-school supply drives)
  • Convenient proximity to hospitals and major roads
  • Fitness center, pool, and business amenities

Before You Tour

  • Patricia: leasing agent praised for move-in experience and helpfulness
  • Connie: manager named in complaints for delays and deflection on maintenance
  • AC outage lasting four weeks reported
  • Roach infestation described as widespread with entry holes from outside
  • Mold growth from year-old leak still unresolved
  • Flooring installed too quickly; glue not dried before move-in caused lifting
  • Water outages lasting 48+ hours reported as recurring

Maintenance, Management & More

Luxury Apartments
Move-in experience praised; long-term maintenance and pest control fall far short of luxury standard.
Pet-Friendly Apartments
No direct praise or complaint about pet amenities in reviews.

Compared to Nearby Communities

  • Rated 3.4 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Scores by Category

5
199
4
18
3
16
2
10
1
127

Common Renter Questions

What is the rent for a 3-bedroom unit?
$1,500 per month according to a recent resident, though current rates may differ.
Is there a back-to-school event?
Yes; recent reviews praise the community's back-to-school supply and backpack giveaway event.
How close is Valencia at Medical to Loop 410?
The property claims easy access to Loop 410 and Interstate 10 from the Northwest Side location.

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Last updated 2026-09-25