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New Forest Haven - 55+ Independent Living

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 49 Google reviews · How we rank ›

4.0(49) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Senior Living ApartmentsPet-Friendly ApartmentsLuxury Apartments
New Forest Haven - 55+ Independent Living
Services
Senior Living Apartments, Pet-Friendly Apartments, Luxury Apartments
Reviews
49

What Residents Say

Staff warmth and community atmosphere earn consistent praise, but serious complaints about pest control, food quality, and billing practices persist across multiple years. Recent reviews suggest management changes have not fully resolved long-standing maintenance and operational concerns.

Recent shift: New management (12 Oaks group) took over recently; one recent review (3 weeks ago) alleges deceptive practices under new leadership, though older complaints about pest control and food persist unchanged.

Praised for
  • friendly and attentive staff
  • warm welcoming atmosphere
  • responsive management team
  • clean facilities (historical praise)
  • activity and social events
Watch-outs
  • roach infestation
  • poor food quality and shortages
  • deceptive marketing and bait-and-switch tactics
  • inadequate maintenance and safety hazards
  • pest control failures
friendly-staffclean-facilitiespest-problemsslow-maintenance-responseoverpriced
Best for: Seniors seeking supportive community with strong staff engagement and activity programming.
Think twice if: Pest control and food quality have been flagged in recent years; verify current maintenance standards before committing.

What This Community Gets Right

  • Attentive staff with reputation for going above and beyond
  • Chef-curated daily meals and bistro dining
  • Active resident calendar with social events and outings

Before You Tour

  • Staff member Alexis named for exceptional care and patience
  • New management (12 Oaks group) took over recently; older reviews describe cook shortages and box lunch service
  • Pool, library, craft center available
  • 24-hour resident check-in by phone available

Maintenance, Management & More

Senior Living Apartments
Staff praised for attentiveness; food quality and pest control remain disputed.
Pet-Friendly Apartments
No specific pet-related feedback in reviews.
Luxury Apartments
Pricing and amenities called overpriced relative to current service delivery.

Compared to Nearby Communities

  • Rated 4 against a 4.13 average across the 12 senior living apartments businesses listed here.
  • Has more Google reviews than 17% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 28
Review volume 74
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
32
4
3
3
4
2
1
1
9

Common Renter Questions

Can I call to check on my loved one at any time?
Yes, 24-hour phone check-in is available.
What is included in the starting price?
Starting at $1,425 per month for independent living. The website lists three chef-curated daily meals, light housekeeping, transportation, and access to activities and common areas.
Are meals included or charged separately?
Meal charges are included in rent; residents report meal fees are mandatory even if they decline to eat in the dining room.

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Last updated 2026-08-23