Greater San Antonio Apartment Complex Guide
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The Lodge at Timberhill

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 113 Google reviews · How we rank ›

3.9(113) 63 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate HousingPet-Friendly ApartmentsStudent Housing
The Lodge at Timberhill
Services
Affordable & Section 8 Housing, Luxury Apartments, Furnished & Corporate Housing
Reviews
113

What Residents Say

Residents on year-long tenancies praise Juan's same-day maintenance response and office staff who handle requests quickly. New residents often feel welcomed and appreciate the quiet setting, pool, and 24/7 gym. However, roach infestations persist, outdoor trash piles accumulate, and payment systems generate mysterious late fees that management disputes or handles inconsistently. One former tenant faced eviction following payment portal confusion; belongings were discarded before the 24-hour move-out grace period ended.

Walls are thin, and insulation gaps invite noise and temperature swings. Residents with felony histories report inconsistent fee structures during move-in, with charges not matching lease paperwork or explanations. The property splits sharply: long-term residents rate it highly; short-term or departing residents cite operational chaos and sanitation failures that undermine what could otherwise be a stable, friendly community.

Praised for
  • responsive maintenance (especially Juan)
  • friendly and helpful office staff
  • quiet location and clean common areas
  • quick work order response via mobile app
Watch-outs
  • pest control issues and roaches remain despite treatment
  • trash and outdoor dumping problems
  • payment processing errors and late fees charged incorrectly
  • poor communication and record-keeping on accounts
  • paper-thin walls and poor insulation
responsive-managementquick-maintenancefriendly-staffpest-problemsclean-facilitiesnoisy-neighbors
Best for: Long-term residents seeking affordable, quiet housing with responsive maintenance and flexible lease renewal.
Think twice if: You are short-term, have active pest allergies, or expect transparent payment processing; roaches persist despite treatment and payment errors can trigger late fees and eviction.

What This Community Gets Right

  • same-day maintenance response via mobile app
  • staff proactively approve tenants with older criminal histories
  • quiet residential setting with pool open longer than nearby competitors

Before You Tour

  • Juan provides same-day maintenance response via mobile app work orders
  • office staff Breana and Rose named for helpfulness
  • pool open longer hours than some area competitors
  • 24/7 gym access
  • accepts tenants with felonies over 15 years old, but move-in fees inconsistently charged and itemized
  • one tenant's belongings discarded within hours of eviction despite ongoing removal process; payment portal errors led to NSF fees and disputed refunds

Maintenance, Management & More

Affordable & Section 8 Housing
Targets renters with older criminal records; charges move-in fees inconsistently and lacks transparent record-keeping for those applicants.
Furnished & Corporate Housing
Not mentioned in reviews; no evidence of furnished corporate housing service.
Pet-Friendly Apartments
Not mentioned in reviews; no evidence of pet policies or pet-friendliness.
Student Housing
First-time renter praised spacious one-bedroom and welcoming staff, but noted slow maintenance response for minor issues.
Luxury Apartments
Reviewers describe units as affordable and basic; thin walls and poor insulation contradict luxury positioning.

Compared to Nearby Communities

  • Rated 3.9 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 25
Review volume 89
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
71
4
9
3
6
2
6
1
21

Common Renter Questions

Can I request maintenance through an app?
Yes. Reviewers report using a mobile app to submit work orders; maintenance staff Juan typically responds same-day.
Are longer-term leases possible?
Yes. Multiple residents renewed for 15 months or longer and report accommodating management on lease terms and issue resolution.
What amenities are included?
Swimming pool, 24/7 fitness center, private patios on units, and walk-in closets. Their website states the pool is open longer than some nearby competitors.

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Luxury Apartments
Timberhill Commons
63

Timberhill Commons

3.7(270)✓ Google-verifiedPublishes prices

Timberhill Commons attracts strong loyalty from many residents who praise the staff's warmth and recent improvements to maintenance and parking. Others report frustration with sudden guest parking charges, inconsistent upkeep since the transition to affordable housing designation, and difficulty reaching the office during maintenance emergencies. The complex offers studios through three-bedroom units starting at $890, with amenities including a pool, fitness center, and pet policies. Maintenance technician Cesar draws specific praise for responsiveness, though complaints suggest office communication remains uneven and some services like pool cleaning have slipped.

Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate Housing
The Finley
68

The Finley

3.8(283)✓ Google-verified

The leasing team at The Finley (especially Naylene, Jessika, and Iris) consistently earns five-star ratings for product knowledge, attentiveness, and genuine warmth during tours and ongoing management. Residents report quick maintenance response and care for community events. Property upkeep is uneven: residents note old air conditioning, road damage, and security gaps that undermine the value proposition. No after-hours emergency contact remains a friction point for urgent issues. Overall, strong front-office experience tempered by aging infrastructure and limited after-hours availability.

Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate Housing

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Last updated 2026-08-23