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Park on Wurzbach

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 197 Google reviews · How we rank ›

4.3(197) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsFurnished & Corporate HousingPet-Friendly ApartmentsGated & Secured Communities
Park on Wurzbach
Services
Luxury Apartments, Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
197

What Residents Say

Staff named throughout reviews (Danielle, Sierra, Tatiana, Jackie, Ernest, Pedro) deliver warm, attentive service from leasing through move-out. Residents praise soundproof units, attached garages, gated security, and quick maintenance response. Recent amenity upgrades and community events add appeal. However, late-night pool parties and music disturb sleep, and at least one tenant faced termites and another endured recurring flooding despite management awareness of drainage issues.

The screening process filters residents carefully, and proximity to Loop 410, the Medical Center, and USAA drives relocating military interest. Attached garages set this complex apart from competitors. Management's inconsistent handling of maintenance-related expenses and property defects undercuts the luxury positioning for some residents.

Praised for
  • responsive staff (Danielle, Sierra, Tatiana, Jackie)
  • quick maintenance (Ernest and Pedro)
  • quality amenities and recent upgrades
  • safe gated community
  • attached garages and soundproofing
Watch-outs
  • noise from pool parties late into night
  • pest issues (termites)
  • flooding in ground-floor units
  • management paid incomplete moving assistance
responsive-managementfriendly-staffclean-facilitiespest-problemsnoisy-neighborssafe-communitywell-maintained-groundsamenity-quality
Best for: Relocating military and corporate professionals seeking gated security, quick leasing, and proximity to Medical Center and USAA.
Think twice if: Ground-floor units prone to flooding when it rains, and pool parties with loud music often run late; noise may disrupt sleep despite soundproofing in some units.

What This Community Gets Right

  • attached garages with townhome feel
  • named staff reputation (Danielle, Sierra, Ernest, Pedro)
  • gated and verified safe community
  • quick work order response

Before You Tour

  • Danielle, Sierra, Tatiana, Jackie named in leasing office for responsiveness
  • Ernest and Pedro (maintenance) praised for after-hours work orders and quick turnaround
  • Attached garages included in units
  • Soundproof construction noted
  • Community events include monthly breakfast tacos and smoothies, food trucks almost weekly
  • Screening process filters residents
  • Makeshift drainage berm built around patios (sign of known flooding issue)
  • One tenant replaced unit due to termites after one month; another paid $150 out of pocket for partial moving assistance

Maintenance, Management & More

Luxury Apartments
Staff professionalism and amenities deliver luxury feel; flooding and pest issues undercut positioning.
Furnished & Corporate Housing
Leasing team responsive to corporate tenants; proximity to Medical Center and USAA valued by relocating workers.
Pet-Friendly Apartments
Bark Park, dog wash station, and residents walking dogs safely at night cited as positives.
Gated & Secured Communities
Gated security and resident screening well-regarded; residents feel safe taking evening walks.

Compared to Nearby Communities

  • Rated 4.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 49
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
157
4
4
3
4
2
5
1
27

Common Renter Questions

Do units include parking?
Most units have attached garages; covered parking also available. Towing can occur for missing or invalid tags.
What amenities are included?
Resort pool with swim-up sundeck, 24-hour fitness center, Yoga and Peloton studio, Bark Park and dog wash station, business center, clubhouse with pool table and shuffleboard, smart package lockers.
How far is it from the Medical Center and USAA?
Quick access to Loop 410, which connects to both the Medical Center and USAA headquarters; located at corner of Wurzbach Road and Crystal Run.

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Istana at Wurzbach

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Miguel and the leasing team consistently deliver patient, thorough guidance through the apartment hunt and move-in, with reviewers praising their responsiveness and knowledge. The complex itself is attractive and quiet, with ample amenities, but one resident reported serious security gaps, unresolved complaints, and false claims about overnight security coverage. The property spans spacious 1- and 2-bedroom units with a bark park, pickleball court, CrossFit fitness area, and work-from-home spaces. Most reviews center on Miguel's professionalism, though the lone critical voice raises urgent safety concerns that warrant direct inquiry about security policies before leasing.

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Last updated 2026-08-23