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Istana at Wurzbach

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 126 Google reviews · How we rank ›

4.5(126) 78 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Istana at Wurzbach
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
126

What Residents Say

Miguel and the leasing team consistently deliver patient, thorough guidance through the apartment hunt and move-in, with reviewers praising their responsiveness and knowledge. The complex itself is attractive and quiet, with ample amenities, but one resident reported serious security gaps, unresolved complaints, and false claims about overnight security coverage.

The property spans spacious 1- and 2-bedroom units with a bark park, pickleball court, CrossFit fitness area, and work-from-home spaces. Most reviews center on Miguel's professionalism, though the lone critical voice raises urgent safety concerns that warrant direct inquiry about security policies before leasing.

Praised for
  • Miguel's attentiveness and professionalism
  • well-maintained property and grounds
  • friendly and knowledgeable staff
  • smooth leasing and move-in process
Watch-outs
  • security failures and unauthorized access
  • unresolved maintenance issues
  • misleading security claims
responsive-managementfriendly-staffwell-maintained-grounds
Best for: Relocating professionals and pet owners seeking responsive service and upscale finishes.
Think twice if: Security concerns reported: verify gated access, overnight security coverage, and maintenance issue resolution before committing.

What This Community Gets Right

  • Responsive leasing team led by Miguel
  • Well-maintained property and spacious layouts
  • Extensive amenities including bark park and fitness options

Before You Tour

  • Miguel (leasing agent) handles tours and remote coordination
  • Property noted for spacious units and contractor workmanship
  • Remote leasing support available for out-of-state relocations
  • Amenities include bark park, pickleball, CrossFit outdoor area, walking trails, work-from-home spaces

Maintenance, Management & More

Luxury Apartments
Spacious layouts and high-quality finishes praised; one resident reported unresolved maintenance issues.
Pet-Friendly Apartments
Bark park and pet-friendly amenities offered, though gated security was questioned by a resident.

Compared to Nearby Communities

  • Rated 4.5 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 58
Review volume 91
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
110
4
1
3
1
2
1
1
13

Common Renter Questions

Can I tour if I'm relocating out of state?
Yes. Miguel handles remote coordination by phone and email, answering questions promptly and keeping you updated through the leasing process.
What pet amenities does Istana have?
The complex features a bark park for dogs. Pet policies and additional details should be confirmed with the leasing office.
What fitness and recreational options are available?
Amenities include a 24-hour fitness center, CrossFit-inspired outdoor fitness area, pickleball court, and walking trails.

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Last updated 2026-08-23