
Frame Med Center
Maintenance staff, especially Alberto and Adrian, earn consistent praise for speed and professionalism, and many residents feel safe in the community. However, recurring complaints about water damage during rain, poor office communication despite responsive repair crews, and surprise fees overshadow these strengths for significant number of residents. New-build townhomes show serious construction issues including drainage problems, window leaks, sewage overflow, and HVAC problems that management has not fully resolved. Several residents report management's verbal abuse and failure to address requests, and dispute unclear fees for facilities residents believe are included.

