Greater San Antonio Apartment Complex Guide
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Hyperion Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 159 Google reviews · How we rank ›

3.3(159) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury ApartmentsStudent HousingFurnished & Corporate Housing
Hyperion Apartments
Location
Northwest Side, San Antonio
Services
Pet-Friendly Apartments, Luxury Apartments, Student Housing
Reviews
159
Ranking
#168 in Pet-Friendly Apartments
Best for
Long-term residents who value responsive staff and quiet living; established tenants report high satisfaction.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Long-term residents and satisfied tenants credit Jessica, Monica, and Michael as the reason they stay-responsive staff, quick repairs, and a genuinely quiet community keep people happy. But a split emerges: newer departing residents report staggering move-out bills (up to $9,000), unresolved maintenance failures, and pest infestations, with management refusing to credit rental assistance or explain charges fairly. The same Monica staff members get both five-star praise and one-star warnings for bias and refusal to verify receipts. Clean and welcoming for some; neglected and financially exploitative for others.

Praised for
  • staff professionalism and responsiveness (Jessica, Monica, Michael)
  • clean, quiet, welcoming community
  • quick maintenance response
  • convenient location near shopping and transit
Watch-outs
  • inflated move-out charges and unfair billing
  • maintenance neglect and ignored repair requests
  • pest problems (cockroaches, insects)
  • poor communication and unresponsive management
responsive-managementquick-maintenancefriendly-staffclean-facilitiesquiet-communityslow-maintenance-responsepest-problemshidden-feespoor-communication
Best for: Long-term residents who value responsive staff and quiet living; established tenants report high satisfaction.
Think twice if: Concerned about move-out costs or pest control: some departing residents report inflated final bills ($1,250–$9,000) and unresolved infestations.

What This Community Gets Right

  • staff professionalism (Jessica, Monica, Michael named repeatedly)
  • quiet, clean, welcoming community
  • 24-hour maintenance response
  • convenient location

Before You Tour

  • Jessica and Monica (leasing/front office staff) named in 15+ reviews as main reason for satisfaction
  • Michael (on-site maintenance) praised for 24-hour repair response
  • Major maintenance issue (ceiling collapse from ignored water leak) reported but not resolved before departure
  • Pet fee structure: $200 one-time fee, $200 deposit per pet, $15/month per pet
  • Departing residents report move-out charges ranging $1,250–$9,000, some citing unfair billing and uncredited rental assistance

Maintenance, Management & More

Pet-Friendly Apartments
Pet fees and deposits clearly stated; reviews do not describe pet-specific experience or amenities
Furnished & Corporate Housing
No review evidence of corporate or furnished-unit focus
Student Housing
No review evidence of student-specific services or pricing
Luxury Apartments
Praised as comfortable and well-maintained by satisfied residents, but billing disputes and pest issues undermine luxury positioning

Compared to Nearby Communities

  • Rated 3.3 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
83
4
10
3
5
2
0
1
61

Common Renter Questions

What are the pet fees?
One-time pet fee is $200, plus a $200 deposit per pet and $15 per month per pet, according to their website.
Is maintenance responsive here?
Satisfied long-term residents report 24-hour repairs and quick response to service calls. However, some departing residents describe ignored maintenance requests and delayed repairs.
Can I reach the leasing office?
The business lists office hours for all seven days of the week on Google; contact via phone or web to confirm current times.

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Last updated 2026-09-25