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Hyperion Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 157 Google reviews · How we rank ›

3.3(157) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Furnished & Corporate HousingPet-Friendly ApartmentsStudent HousingLuxury Apartments
Hyperion Apartments
Services
Furnished & Corporate Housing, Pet-Friendly Apartments, Student Housing
Reviews
157

What Residents Say

Most satisfied residents praise Monica and Jessica for responsive, professional service and note the property feels clean and quiet. However, recent complaints describe severe billing disputes (charges of $1,250 to $9,000 after move-out), ignored maintenance requests that led to ceiling collapse, pest problems, and allegations that management threatens debt collection over contested repairs.

The split in ratings reflects this divide: long-term residents report smooth experiences and quick maintenance calls, while those who moved out or disputed charges describe unfair treatment, poor documentation, and difficulty getting receipts verified. The business excels at customer-facing service but faces serious allegations about move-out billing practices and property upkeep lapses.

Praised for
  • responsive, attentive staff (Monica and Jessica named frequently)
  • quick maintenance response
  • clean, quiet community
  • convenient location near shopping and I-10
Watch-outs
  • inflated move-out charges and unfair billing
  • maintenance neglect causing property damage
  • pest infestation (cockroaches)
  • poor handling of rental assistance credits
  • biased management conduct and deposit retention
responsive-managementpoor-communicationwell-maintained-groundspest-problemsquick-maintenancefriendly-staffhidden-fees
Best for: Residents seeking attentive front-office staff and quick maintenance response; established tenants with no move-out plans.
Think twice if: You anticipate moving within your lease or may need to break early; concerns about move-out billing practices and documentation. Verify pest history before signing.

What This Community Gets Right

  • Named staff (Monica, Jessica, Michael) consistently rated as attentive and professional
  • 24-hour maintenance response times reported
  • Convenient location near shopping, schools, Leon Creek Greenway, and I-10

Before You Tour

  • Monica and Jessica (office staff) named in 14+ reviews as consistently attentive
  • Michael cited for 24-hour maintenance response
  • Recent complaints cite ceiling collapse from ignored water leak, cockroach infestation, AC outage lasting three months
  • One resident reported $9,000 move-out charge after early termination; another $1,250 charge for ignored repairs
  • Rental assistance checks reportedly not credited to tenant accounts
  • Property Manager Monica alleged to refuse receipt verification and threaten debt collection

Maintenance, Management & More

Furnished & Corporate Housing
Staff praised for professionalism and responsiveness; no specific complaints tied to corporate/furnished service.
Pet-Friendly Apartments
Pet fees published; one reviewer reported cockroach and insect infestation as reason for moving.
Student Housing
No explicit student-specific praise or complaint in reviews.
Luxury Apartments
One reviewer satisfied with 'awesome apartment' and two-year residency; others cite space and amenities positively, though billing disputes overshadow luxury positioning.

Compared to Nearby Communities

  • Rated 3.3 against a 3.77 average across the 124 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 95
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
81
4
10
3
5
2
0
1
61

Common Renter Questions

What are the pet fees?
Their website lists a one-time pet fee of $200, a pet deposit of $200 per pet, and a monthly fee of $15 per pet.
How quickly do maintenance requests get handled?
Residents report requests being completed within 24 hours; one reviewer stated 'Michael was here within 24 hours' for repairs.
What should I know before moving out?
Multiple recent complaints describe high move-out charges ($1,250–$9,000) and disputes over damage attributed to prior management neglect. Request written documentation of your lease condition and any pre-existing issues before signing.

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Last updated 2026-08-23