Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
Most residents experience attentive management and fast maintenance responses. Anthony, Brooke, Josie, and Daniel are repeatedly named for making lease-ups and repairs smooth. Grounds stay clean and trash is collected regularly.
A minority reported leasing-office rudeness, especially to non-native speakers, and the practice of offering prizes for five-star reviews raises fairness questions. Utility outages and neighbor complaints surface occasionally, but rarely overshadow praise for staff care and value.
Recent reviews show a stark divide: residents praise Erika's management for professionalism, responsiveness, and community care, with grounds now kept clean and maintenance handled quickly. Older reviews document serious failures-prolonged water and hot water outages, ignored repairs, and management indifference-though these appear to predate the current leadership.
Auburn Creek Apartments delivers starkly divided experiences: some families praise responsive maintenance and friendly office staff, while others report severe roach infestations, ignored work orders, and management that fails to enforce lease terms despite collecting pet fees. Billing surprises (unwanted cable charges), equipment breakdowns with price hikes, and a pattern of complaints suggest inconsistent service levels across buildings. The complex advertises pet-friendly amenities but reviewers repeatedly cite management hostility toward animals and a property overrun by strays. While a minority report good stays, the volume of complaints about neglected maintenance requests, safety concerns (theft, harassment), and unresponsive management outweighs positive experiences. Long-term residents describe a revolving-door community where families leave within months.
Sundance draws sharply split reviews. Longer-term residents praise maintenance crew responsiveness and recent upgrades, while newer or departing tenants report rude office staff, unresolved maintenance (AC, roof leaks, appliances) dragging on months, and pest issues. The property manager DeAiron and maintenance team earn loyalty, but upper management's spending limits and leasing office conduct create frustration. A disabled senior notes Chance and Ronnie provide immediate help; another resident saw 10-minute maintenance response times post-renovation. Conversely, tenants report months-long waits for AC repairs, toilet leaks, and broken ovens met with dismissal from office staff. Cultural disrespect during disputes has been reported.
Last updated 2026-09-25