Greater San Antonio Apartment Complex Guide
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Auburn Creek Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 192 Google reviews · How we rank ›

3.3(192) 55 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingFurnished & Corporate HousingPet-Friendly ApartmentsLuxury Apartments
Auburn Creek Apartments
Services
Affordable & Section 8 Housing, Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
192

What Residents Say

Auburn Creek Apartments delivers starkly divided experiences: some families praise responsive maintenance and friendly office staff, while others report severe roach infestations, ignored work orders, and management that fails to enforce lease terms despite collecting pet fees. Billing surprises (unwanted cable charges), equipment breakdowns with price hikes, and a pattern of complaints suggest inconsistent service levels across buildings.

The complex advertises pet-friendly amenities but reviewers repeatedly cite management hostility toward animals and a property overrun by strays. While a minority report good stays, the volume of complaints about neglected maintenance requests, safety concerns (theft, harassment), and unresponsive management outweighs positive experiences. Long-term residents describe a revolving-door community where families leave within months.

Praised for
  • responsive maintenance (select cases)
  • welcoming office staff
  • clean amenities (pool, gym)
Watch-outs
  • pest infestation and maintenance neglect
  • aggressive management, animal-unfriendly despite pet policies
  • hidden fees and billing disputes
  • slow or incomplete repairs
  • noisy neighbors and poor enforcement
slow-maintenance-responsepest-problemsunresponsive-officefriendly-staffclean-facilitieshidden-feesnoisy-neighbors
Best for: short-term residents prioritizing low move-in costs and access to Northwest Side transit
Think twice if: you have pets, need reliable maintenance response, or plan to stay longer than a few months

What This Community Gets Right

  • move-in specials available (up to 8 weeks free on select units)
  • on-site dog park and pet-friendly spaces
  • fitness center and pool

Before You Tour

  • Office staff Annabel and Crystal named as welcoming by one reviewer
  • Building 5 cited for widespread roach infestation
  • Valet trash service charged but reportedly not performed
  • Washer/dryer pricing increased from $1.50 to $2.10 per load after repairs
  • Cable/internet fee of $97.00 charged despite tenant refusal at move-in
  • Maintenance example: technician jumped over fence instead of trimming yard as required by lease
  • Security patrols observed as minimal (drive-by only)
  • Management owned/affiliated with Lynd Company

Maintenance, Management & More

Pet-Friendly Apartments
Management described as aggressive and animal-unfriendly despite advertised pet amenities and on-site dog park
Affordable & Section 8 Housing
Hidden fees (cable, valet trash) disputed by tenants; affordability claim undermined by billing surprises and long-term cost complaints

Compared to Nearby Communities

  • Rated 3.3 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 99
Review recency 100
Review sentiment 31
Profile completeness 100
Verification 30

Scores by Category

5
88
4
14
3
18
2
8
1
64

Common Renter Questions

Are pets really allowed here?
The website lists an on-site dog park and pet-friendly units, but recent reviews (past 3 months) accuse management of being aggressive and animal-unfriendly. Reviewers advise caution if you own animals.
How fast is maintenance response?
One reviewer praised quick response; another reported one visit in a year and incomplete fixes. A third noted work orders taking days. Response times appear inconsistent.
What's included in the move-in cost?
Their website advertises up to 8 weeks free on select units. Reviewers report unexpected charges: a $97 monthly cable/internet fee applied despite tenant refusal, and valet trash charges for services not delivered.

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Last updated 2026-08-23