Greater San Antonio Apartment Complex Guide
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Wurzbach Manor

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 41 Google reviews · How we rank ›

2.8(41) 54 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury Apartments
Wurzbach Manor
Location
Northwest Side, San Antonio
Services
Affordable & Section 8 Housing, Luxury Apartments
Reviews
41
Ranking
#96 in Affordable & Section 8 Housing
Best for
Families seeking affordable housing with responsive management and clean grounds.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Recent reviews show a stark divide: residents praise Erika's management for professionalism, responsiveness, and community care, with grounds now kept clean and maintenance handled quickly. Older reviews document serious failures-prolonged water and hot water outages, ignored repairs, and management indifference-though these appear to predate the current leadership.

Praised for
  • responsive management under Erika
  • professional staff and communication
  • clean grounds and safe community
  • quick maintenance response
Watch-outs
  • water shutoffs without warning
  • old, dirty units
  • unresponsive maintenance historically
  • past management negligence
responsive-managementwell-maintained-groundsclean-facilitiessafe-community
Best for: Families seeking affordable housing with responsive management and clean grounds.
Think twice if: History of prolonged utility outages and maintenance failures; verify current water and HVAC reliability before signing.

What This Community Gets Right

  • Erika's responsive, professional management
  • clean grounds and safe community
  • quick maintenance turnaround

Before You Tour

  • Manager Erika credited with turning around community culture and responsiveness
  • Albert and Lionel named as professional staff members
  • Past reviews cite 4-5 months without hot water and unannounced water shutoffs
  • Property managed by Seattle-based company; accrued over $25,000 in fines and forced rent refunds for lack of A/C in prior years

Maintenance, Management & More

Affordable & Section 8 Housing
Recent reviews credit management overhaul; older reviews document water outages and repair delays that affected affordability value.

Compared to Nearby Communities

  • Rated 2.8 against a 3.6 average across the 126 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 70
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
18
4
0
3
1
2
0
1
22

Common Renter Questions

Is there responsive management now?
Yes. Recent reviews (past year) consistently praise Manager Erika for professionalism and quick response to resident concerns and maintenance requests.
What is the maintenance track record?
Current reviews report quick turnaround; however, older reviews (3-4 years) document prolonged outages (no hot water for 4-5 months, unannounced water shutoffs) and ignored repairs.

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Auburn Creek Apartments delivers starkly divided experiences: some families praise responsive maintenance and friendly office staff, while others report severe roach infestations, ignored work orders, and management that fails to enforce lease terms despite collecting pet fees. Billing surprises (unwanted cable charges), equipment breakdowns with price hikes, and a pattern of complaints suggest inconsistent service levels across buildings. The complex advertises pet-friendly amenities but reviewers repeatedly cite management hostility toward animals and a property overrun by strays. While a minority report good stays, the volume of complaints about neglected maintenance requests, safety concerns (theft, harassment), and unresponsive management outweighs positive experiences. Long-term residents describe a revolving-door community where families leave within months.

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Last updated 2026-09-25