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Wurzbach Manor

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 41 Google reviews · How we rank ›

2.8(41) 54 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury Apartments
Wurzbach Manor
Services
Affordable & Section 8 Housing, Luxury Apartments
Reviews
41

What Residents Say

Recent reviews show a stark divide: residents praise Erika's management for professionalism, responsiveness, and community care, with grounds now kept clean and maintenance handled quickly. Older reviews document serious failures-prolonged water and hot water outages, ignored repairs, and management indifference-though these appear to predate the current leadership.

Praised for
  • responsive management under Erika
  • professional staff and communication
  • clean grounds and safe community
  • quick maintenance response
Watch-outs
  • water shutoffs without warning
  • old, dirty units
  • unresponsive maintenance historically
  • past management negligence
responsive-managementwell-maintained-groundsclean-facilitiessafe-community
Best for: Families seeking affordable housing with responsive management and clean grounds.
Think twice if: History of prolonged utility outages and maintenance failures; verify current water and HVAC reliability before signing.

What This Community Gets Right

  • Erika's responsive, professional management
  • clean grounds and safe community
  • quick maintenance turnaround

Before You Tour

  • Manager Erika credited with turning around community culture and responsiveness
  • Albert and Lionel named as professional staff members
  • Past reviews cite 4-5 months without hot water and unannounced water shutoffs
  • Property managed by Seattle-based company; accrued over $25,000 in fines and forced rent refunds for lack of A/C in prior years

Maintenance, Management & More

Affordable & Section 8 Housing
Recent reviews credit management overhaul; older reviews document water outages and repair delays that affected affordability value.

Compared to Nearby Communities

  • Rated 2.8 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 14% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 70
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
18
4
0
3
1
2
0
1
22

Common Renter Questions

Is there responsive management now?
Yes. Recent reviews (past year) consistently praise Manager Erika for professionalism and quick response to resident concerns and maintenance requests.
What is the maintenance track record?
Current reviews report quick turnaround; however, older reviews (3-4 years) document prolonged outages (no hot water for 4-5 months, unannounced water shutoffs) and ignored repairs.

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Maintenance and management shine here, with residents regularly naming Daniel, Anthony, Josie, and Brooke for genuine, fast help. The grounds stay clean, tenants report fast repairs, and move-ins run smoothly. One recent complaint flags the leasing office as unprofessional and dismissive toward non-English speakers, and staff tone varies sharply depending on who you encounter. The gap between maintenance quality and office conduct stands out. While the business offers furnished units, pet options, and 24-hour emergency service, newcomers should expect reliability from technical staff but may hit friction at the desk. The raffle incentive for five-star reviews also raised a red flag for one reviewer.

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Office staff including Sara and Angel are consistently described as kind and helpful, and the pool stays clean. However, the management's maintenance response is severely delayed or absent: residents report AC outages lasting weeks without repair, ongoing pest infestations, and broken promises on carpet replacement tied to lease renewal. Tenants say the company refuses to provide corporate contact details and shows little accountability for health or safety issues, with some describing neglect of non-English-speaking residents. Parking is chaotic with no permit enforcement, mailboxes are broken into regularly, and promised amenities like a gym and dog park do not exist. A minority of long-term residents praise the property's affordability and occasional quick fixes, but the dominant pattern across 146 of 210 reviews is frustration with unresponsive management, deteriorating conditions, and a mismatch between management's promises and actions.

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Auburn Creek Apartments
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Auburn Creek Apartments delivers starkly divided experiences: some families praise responsive maintenance and friendly office staff, while others report severe roach infestations, ignored work orders, and management that fails to enforce lease terms despite collecting pet fees. Billing surprises (unwanted cable charges), equipment breakdowns with price hikes, and a pattern of complaints suggest inconsistent service levels across buildings. The complex advertises pet-friendly amenities but reviewers repeatedly cite management hostility toward animals and a property overrun by strays. While a minority report good stays, the volume of complaints about neglected maintenance requests, safety concerns (theft, harassment), and unresponsive management outweighs positive experiences. Long-term residents describe a revolving-door community where families leave within months.

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Last updated 2026-08-23