
The Ascent Apartments
The Ascent sharply divides: recent guests praise rapid move-ins and staff like Darlene, Gloria, and Steven who go above and beyond. Long-term residents report a different story. Since 2021 management changes, complaints dominate: work orders marked complete without work done, no hot water for weeks, pest control fees charged but service never arrives, water bills jumping from $40 to $120+, and roaches and rats throughout. Unresponsive office, cars broken into, parking charged and overcrowded. One applicant alleges illegal retention of a $567 deposit after denial without required Texas Property Code disclosures.

