Greater San Antonio Apartment Complex Guide
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Tacara at Westover Hills

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 590 Google reviews · How we rank ›

4.5(590) 75 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury ApartmentsFurnished & Corporate Housing
Tacara at Westover Hills
Location
Far West Side, San Antonio
Services
Pet-Friendly Apartments, Luxury Apartments, Furnished & Corporate Housing
Reviews
590
Ranking
#24 in Pet-Friendly Apartments
Best for
Short-term renters prioritizing move-in experience; those without vehicles who value amenities and staff friendliness.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

Tacara draws praise from many for its staff warmth, particularly Veronica and Brianna during the leasing process, and for quick emergency maintenance when called. Pool, clubhouse, and grounds appeal to current residents. However, scores of longer-term residents report a pattern of move-out disputes where deposits are withheld for charges they contest; management allegedly sending these to debt collection without itemized lists or refunds. Car break-ins are mentioned repeatedly across reviews as a pervasive problem despite security cameras and an on-site officer, with residents frustrated that footage is withheld from police or not provided at all. Thin walls mean neighbors' noise bleeds through; dog waste litters common areas. Gate systems fail repeatedly for months, leaving the "gated community" claim hollow. Leasing staff and early impressions often shine, but the maintenance and security promises fade quickly.

Over a five-year tenure, the gap between the welcoming sales experience and everyday problems widens. A military couple cited deposit and false charges; another noted management sent their account to collections with no corrected statement despite repeated attempts to pay. Multiple residents report the same aggressive response from staff when disputes arise. The structural and operational issues suggest a disconnect between marketing and delivery.

Praised for
  • staff friendliness and approachability
  • quick maintenance response
  • resort-style amenities and grounds
  • smooth leasing process
Watch-outs
  • deposit disputes and unfair move-out charges
  • pervasive vehicle break-ins and inadequate security
  • thin walls and noise from neighbors
  • broken gates and gate fob failures
  • extensive dog waste throughout property
  • ongoing maintenance and construction issues
friendly-staffamenity-qualityparking-issuespoor-communicationhidden-feesnoisy-neighborspest-problemssafe-community
Best for: Short-term renters prioritizing move-in experience; those without vehicles who value amenities and staff friendliness.
Think twice if: Long stay or vehicle ownership. Multiple residents report move-out billing disputes, deposit withholding, car break-ins despite security, and recurring gate failures.

What This Community Gets Right

  • Friendly, responsive leasing staff
  • Quick emergency maintenance
  • Resort pool and fitness amenities
  • Convenient Far West location

Before You Tour

  • Leasing staff named Veronica, Brianna, and Valerie Coronado praised for customer service during application and move-in
  • On-site officer employed but criticized for ineffectiveness regarding break-ins and thefts
  • Management accused of withholding security footage from police in car theft cases
  • AC emergency repair completed same evening at 6 PM
  • Gate fobs repeatedly deactivate without clear resolution
  • One year of roof construction reported with no end date communicated to residents
  • Black mold reported in at least one unit on ventilation

Maintenance, Management & More

Pet-Friendly Apartments
Dog waste pervasive; bag stations often empty; management unresponsive to complaints.
Luxury Apartments
Amenities marketed as resort-style; pool and clubhouse praised, but thin walls, noise, and structural gaps undercut luxury positioning.
Furnished & Corporate Housing
Leasing staff highly praised for welcoming, efficient process; deposit disputes and move-out billing create friction at end of stay.

Compared to Nearby Communities

  • Rated 4.5 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 65
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
492
4
17
3
5
2
12
1
64

Common Renter Questions

Is emergency maintenance available outside office hours?
Yes. One resident reported an AC leak at 6 PM was responded to immediately, though another resident in July got a referral to an after-hours number with no one available.
Are pets allowed, and how well is pet waste managed?
Pets are allowed. Multiple reviews note dog waste is frequent throughout the property and bag stations are often empty.
What is included with rent?
Your website lists resort-style pool with tanning ledge, 24-hour fitness center, outdoor lounge and grilling area, clubhouse, and gourmet kitchens. Gate access and amenity fobs are included, though residents report fobs frequently deactivate.

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Last updated 2026-09-25