Greater San Antonio Apartment Complex Guide
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Tacara at Westover Hills

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 589 Google reviews · How we rank ›

4.5(589) 74 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate HousingPet-Friendly ApartmentsStudent Housing
Tacara at Westover Hills
Services
Furnished & Corporate Housing, Pet-Friendly Apartments, Student Housing
Reviews
589

What Residents Say

Tacara split between two distinct camps. Positive reviewers consistently praise the front-desk team (Brianna, Veronica, Valerie) for patient assistance and above-and-beyond lease help. Maintenance responds fast to urgent repairs like AC leaks. Amenities shine when operational: the pool, fitness center, and clubhouse draw real use.

However, residents report persistent safety and upkeep gaps. Cars break in regularly; the gate stands open for weeks despite being a sold feature. Management refuses to share security footage with police. Thin walls carry neighbors' sound and smoke. Roofing work leaves nails scattered in common areas; appliances fail repeatedly and get replaced with broken units. Noise complaints with video evidence go unresolved. Lease-end disputes over deposits are common. This complex attracts strong loyalty for service but tests resident patience on security and maintenance.

Praised for
  • friendly, patient staff and leasing team
  • responsive maintenance for urgent repairs
  • attractive amenities (pool, fitness center, clubhouse)
  • clean, well-maintained grounds
  • staff go above and beyond on applications
Watch-outs
  • chronic noise complaints from upstairs neighbors; unresponsive to evidence
  • pervasive car break-ins; gate left open for weeks; management refuses to share camera footage with police
  • security failures despite on-site officer and gate system
  • thin walls let neighbors' sounds and smoke through
  • deposit disputes and aggressive management, especially Veronica name-checked negatively
  • nails left scattered in grass and sidewalk from construction; caused flat tires
  • broken amenities (gates, trash compactor, appliances) deactivate fobs; poor maintenance follow-through
  • dog waste throughout grounds; bag stations always empty
  • AC failures in summer; after-hours emergency line unavailable
friendly-staffslow-maintenance-responseamenity-qualitynoisy-neighborsparking-issuespest-problemshidden-feeswell-maintained-groundsunresponsive-office
Best for: Professionals or corporate transfers who prioritize leasing-team help and fast maintenance response on urgent issues.
Think twice if: You care about security, quiet, or uninterrupted amenities; gate failures, car break-ins, thin walls, and scattered maintenance issues are ongoing complaints.

What This Community Gets Right

  • Leasing team (Brianna, Veronica, Valerie) known for patience and thorough application support
  • fast response to urgent AC and maintenance calls
  • resort-style pool, fitness center, and clubhouse
  • clean common areas when maintained

Before You Tour

  • Brianna, Briana (leasing consultant) praised for patience through complex approvals
  • Veronica (manager) highly praised by some residents for care and lease walk-throughs; named negatively by others for aggressive tone on complaints and deposit disputes
  • Valerie (assistant manager) noted for helpfulness
  • AC repair completed same evening even at 70 degrees (unusually prioritized by staff)
  • Gate fobs frequently deactivate; residents report chronic issues
  • Nails from roof work left in grass, sidewalk, and street; caused tire punctures
  • Trash compactor regularly overflows; valet service inconsistent
  • Dog waste and empty bag stations reported as ongoing

Maintenance, Management & More

Furnished & Corporate Housing
Leasing team (Brianna, Veronica) go above and beyond on applications and lease walk-throughs for corporate transfers and relocations.
Pet-Friendly Apartments
Pet-friendly policy exists but dog waste management and bag stations are consistently reported as inadequate.
Student Housing
No student-specific praise or complaints in reviews; amenities like pool and fitness center appeal broadly but security and noise are live issues for any resident type.

Compared to Nearby Communities

  • Rated 4.5 against a 3.77 average across the 124 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 65
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Scores by Category

5
493
4
16
3
6
2
12
1
62

Common Renter Questions

How fast do maintenance staff respond to emergency repairs?
One resident's AC leak was addressed same evening (around 6 p.m.) even in cool weather. However, other tenants report broken amenities (gates, appliances) can remain unrepaired for weeks or months.
Is there security on site?
An on-site officer is employed, but multiple residents report the officer directed them to call non-emergency police rather than handle car break-ins. Gate systems fail regularly and are left open for extended periods, undermining the security model.
What happens if I leave with a deposit?
Several residents report disputes at lease end. One tenant reported being told a full deposit would not be returned after a deep clean, citing unspecified reasons; another was charged $75 for a buzzer replacement after a break-in.

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Last updated 2026-08-23