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Rustico At Fair Oaks Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 170 Google reviews · How we rank ›

4.0(170) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Rustico At Fair Oaks Apartments
Service
Pet-Friendly Apartments
Reviews
170

What Residents Say

Most residents praise the welcoming staff, fast turnaround on repairs, and quiet, clean grounds. David, Kenny, Sherry, and other team members earn repeated mention for going above and beyond during move-ins and for daily maintenance needs. The apartments themselves feature granite counters, garden tubs, and large bedrooms that residents feel justify the rent.

A vocal minority reports delayed responses to pest problems, weeks-long waits on plumbing issues, and move-out fee disputes that undercut the positive experience. Office communication by phone is spotty, and some worry the company mishandles complaints about neighbor disturbances rather than addressing them directly.

Praised for
  • friendly, responsive staff
  • quick maintenance service
  • clean, well-maintained grounds
  • pet-friendly community
  • spacious units with quality finishes
Watch-outs
  • inconsistent maintenance follow-through
  • office communication gaps
  • maintenance delays on serious issues
  • surprise move-out charges
responsive-managementquick-maintenancefriendly-staffclean-facilitieswell-maintained-groundsquiet-communityamenity-quality
Best for: Families and pet owners seeking quiet, well-maintained rental with responsive staff.
Think twice if: Pest issues or serious plumbing problems may linger weeks without full resolution, and move-out charges warrant careful review.

What This Community Gets Right

  • Staff known by name for going above and beyond
  • Same-day or next-day maintenance requests fulfilled
  • Quiet, tree-lined community with maintained grounds
  • Granite countertops and spacious layouts

Before You Tour

  • David and Kenny handle move-in AC and appliance setup; known for speed
  • Sherry manages leasing and move-out processes; repeatedly praised for kindness
  • Kenny specializes in maintenance work orders and responds quickly
  • Washer and dryer installation included or available on first day
  • Pet deposit $350 non-refundable per pet; $25 monthly pet rent per pet
  • Complex opened in 2018; residents report stable long-term satisfaction

Maintenance, Management & More

Pet-Friendly Apartments
Pets welcomed and managed well; friendly neighbors keep them under control. Pet fees clear upfront.

Compared to Nearby Communities

  • Rated 4 against a 3.71 average across the 164 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

Most Mentioned in Reviews

valet trashquiet neighborspatiosclean apartmentsclean communityfamily friendlypet friendlyfood trucksgatesfront desk staff

How This Score Was Calculated

How We Score
Star rating 31
Review volume 97
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
117
4
11
3
6
2
5
1
31

Common Renter Questions

How fast do maintenance requests get handled?
Most requests are completed same-day or next-day. AC and appliance install on move-in day is typical. Major plumbing or pest issues may take weeks.
What is the pet policy?
Pets are welcome. Non-refundable deposit is $350 per pet; monthly pet rent is $25 per pet. The website lists the complex as pet-friendly and family-friendly.
Can I reach the office by phone?
Phone communication is reported as difficult by some residents. The office is open 7 days and accepts online appointments and has a business center on-site.
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Last updated 2026-07-23