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Alta Westover Hills

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 68 Google reviews · How we rank ›

4.8(68) 78 composite score See reviews on Google ✓ Google-verified
Gated & Secured Communities
Alta Westover Hills
Service
Gated & Secured Communities
Reviews
68

What Residents Say

Most residents report genuine happiness at the complex. Staff-particularly Madison, Jessica, and property manager Jessica-turn everyday interactions into positive moments. Maintenance responds quickly, the pool and grounds stay pristine, and management makes walk-ins feel at home instead of like interruptions. One visitor faced dismissal at the office desk when she arrived unannounced, but this stands out starkly against dozens of accounts of welcome and attentiveness.

Community events like holiday parties and bingo nights draw neighbors together. Amenities like the dog park and dog bath work well. The one-bedroom with a study appeals to remote workers. Even renters processing payments or lease changes get time and help. What matters to residents here is less about perfection and more about feeling genuinely cared for by a team that actually picks up the phone-most of the time.

Praised for
  • responsive, helpful staff
  • well-maintained property and amenities
  • smooth move-in and leasing process
  • strong community events and activities
Watch-outs
  • phone communication gaps
  • inconsistent customer service from some staff
  • defensive attitude when walk-ins lack appointment
responsive-managementwell-maintained-groundsfriendly-staffclean-facilitiessafe-communityamenity-quality
Best for: Remote workers and pet owners seeking attentive management and reliable maintenance in a gated community.
Think twice if: Phone communication can be hit-or-miss; one visitor reported difficulty reaching staff and a dismissive response when arriving without an appointment.

What This Community Gets Right

  • Attentive, named staff who go beyond standard service
  • Quick maintenance response
  • Well-kept pool, grounds, and dog amenities
  • Active community events (holiday parties, bingo)

Before You Tour

  • Property manager Jessica known for responsiveness
  • Maintenance staff Marco and Eduardo respond quickly to service requests
  • Leasing staff Madison, Cheyenne, Samantha, and Felicia consistently praised for attentiveness and helpfulness
  • Amelia maintains grounds cleanliness
  • One-bedroom floor plans include study spaces
  • Dog park and dog wash station available
  • Holiday events and bingo nights organized for residents

Maintenance, Management & More

Gated & Secured Communities
Residents value the gated setting combined with attentive staff and active community programming that creates genuine welcome and security.

Compared to Nearby Communities

  • Rated 4.8 against a 3.89 average across the 124 gated & secured communities businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 68
Review volume 80
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
63
4
3
3
0
2
0
1
2

Common Renter Questions

Does this community allow pets?
Yes. The business lists itself as pet-friendly and maintains a dog park and dog wash station.
Can I get a tour without an appointment?
Touring without an appointment can lead to difficulty; management recommends scheduling ahead.
How fast is maintenance response?
Residents report maintenance arriving quickly, often same-day for requests.

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The Lodge at Westover Hills

3.4(260)✓ Google-verified

Maintenance staff earn consistent praise for speed and professionalism, and newer tenants report smooth leasing experiences with standout agents like Keara and Tameka. However, long-term residents document persistent pest infestations, lax neighbor enforcement, rising safety concerns, and sharp move-out fee practices that some describe as predatory; the wide split between five-star and one-star reviews suggests very different experiences depending on lease length and expectations. Unit quality and management responsiveness remain flashpoints. While some tenants call the property quiet and family-oriented, others report mold, faulty wiring, and dismissive property managers. Office turnover is noted as a friction point. The property promises resort amenities and professional maintenance, which the skilled crew delivers, but systemic issues around tenant conduct, pest control, and financial transparency undermine the experience for those staying beyond the initial lease.

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Paragon Westover Hills Apartments
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Paragon Westover Hills Apartments

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Most residents praise the maintenance team for quick response times and the leasing staff (Kylie, Aubrey, Devin) for genuine helpfulness. The property itself earns consistent approval for its condition and amenities when standards hold. However, several tenants report frustration with stacked monthly fees (trash at $63, door lock/kitchen power at $45), unpredictable extra charges, and security gaps that have led to vehicle theft. The thin walls amplify noise from the pet-friendly units, and a minority mention cleanliness dips. The divide appears sharp: long-term residents consistently renew praise for staff responsiveness and maintenance speed, while newer or departed tenants cite cost surprises and unmet expectations about upkeep. Leasing promises do not always match lived experience, especially around pricing transparency and ground-level security.

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Slate Creek at Westover Hills
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Slate Creek at Westover Hills

4.5(160)✓ Google-verified

Slate Creek delivers on modern, quiet living with consistently quick maintenance and helpful staff like Monica Garza and Jocelyn, though a meaningful minority report cold management interactions, trash accumulation, and concerns about security camera coverage amid package and vehicle thefts. Pet-friendly grounds and move-in incentives appeal to many, but some find the quality disappointing relative to the $1,170+ price tag.

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Last updated 2026-07-23